Foreign Assistance

U.S. Agencies Face Challenges to Improving the Efficiency and Effectiveness of Food Aid Gao ID: GAO-07-616T March 21, 2007

The United States is the largest provider of food aid in the world, accounting for over half of all global food aid supplies intended to alleviate hunger. Since the 2002 reauthorization of the Farm Bill, Congress has appropriated an average of $2 billion per year for U.S. food aid programs, which delivered an average of 4 million metric tons of agricultural commodities per year. Despite growing demand for food aid, rising business and transportation costs have contributed to a 43-percent decline in average tonnages delivered over the last 5 years. For the largest U.S. food aid program, these costs represent approximately 65 percent of total food aid expenditures, highlighting the need to maximize the efficiency and effectiveness of food aid. To inform Congress as it reauthorizes the 2007 Farm Bill, GAO examined some key challenges to the (1) efficiency of delivery and (2) effective monitoring of U.S. food aid.

Multiple challenges combine to hinder the efficiency of delivery of U.S. food aid by reducing the amount, quality, and timeliness of food provided. These challenges include (1) funding and planning processes that increase delivery costs and lengthen time frames; (2) transportation contracting practices that create high levels of risk for ocean carriers, resulting in increased rates; (3) legal requirements that can result in the awarding of food aid contracts to more expensive service providers; and (4) inadequate coordination between U.S. agencies and food aid stakeholders in systematically addressing food delivery problems, such as spoilage. U.S. agencies have taken some steps to address timeliness concerns. USAID has been stocking or prepositioning food commodities domestically and abroad and USDA has implemented a new transportation bid process, but the long-term cost effectiveness of these initiatives has not yet been measured. Given limited food aid resources and increasing emergencies, ensuring that food reaches the most vulnerable populations--such as poor women who are pregnant or children who are malnourished--is critical to enhancing its effectiveness. However, USAID and USDA do not sufficiently monitor the effectiveness of food aid programs, particularly in recipient countries, due to limited staff, competing priorities, and restrictions in the use of food aid resources. For example, although USAID has some non-Title II-funded staff assigned to monitoring, it had only 23 Title II-funded staff assigned to missions and regional offices in just 10 countries to monitor programs costing about $1.7 billion in 55 countries in fiscal year 2006. As a result of such limitations, U.S. agencies may not be sufficiently accomplishing their goals of getting the right food to the right people at the right time.



GAO-07-616T, Foreign Assistance: U.S. Agencies Face Challenges to Improving the Efficiency and Effectiveness of Food Aid This is the accessible text file for GAO report number GAO-07-616T entitled 'Foreign Assistance: U.S. Agencies face Challenges to Improving the Efficiency and Effectiveness of Food Aid' which was released on March 21, 2007. This text file was formatted by the U.S. Government Accountability Office (GAO) to be accessible to users with visual impairments, as part of a longer term project to improve GAO products' accessibility. Every attempt has been made to maintain the structural and data integrity of the original printed product. Accessibility features, such as text descriptions of tables, consecutively numbered footnotes placed at the end of the file, and the text of agency comment letters, are provided but may not exactly duplicate the presentation or format of the printed version. 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Testimony: Before the Committee on Agriculture, Nutrition, and Forestry: U.S. Senate: United States Government Accountability Office: GAO: For Release on Delivery Expected at 9:30 a.m. EDT: Wednesday, March 21, 2007: Foreign Assistance: U.S. Agencies Face Challenges to Improving the Efficiency and Effectiveness of Food Aid: Statement of Thomas Melito, Director: International Affairs and Trade: GAO-07-616T: GAO Highlights: Highlights of GAO-07-616T, a testimony before the Chairman and Ranking Minority Member, Senate Committee on Agriculture, Nutrition, and Forestry Why GAO Did This Study: The United States is the largest provider of food aid in the world, accounting for over half of all global food aid supplies intended to alleviate hunger. Since the 2002 reauthorization of the Farm Bill, Congress has appropriated an average of $2 billion per year for U.S. food aid programs, which delivered an average of 4 million metric tons of agricultural commodities per year. Despite growing demand for food aid, rising business and transportation costs have contributed to a 43- percent decline in average tonnages delivered over the last 5 years. For the largest U.S. food aid program, these costs represent approximately 65 percent of total food aid expenditures, highlighting the need to maximize the efficiency and effectiveness of food aid. To inform Congress as it reauthorizes the 2007 Farm Bill, GAO examined some key challenges to the (1) efficiency of delivery and (2) effective monitoring of U.S. food aid. What GAO Found: Multiple challenges combine to hinder the efficiency of delivery of U.S. food aid by reducing the amount, quality, and timeliness of food provided. These challenges include (1) funding and planning processes that increase delivery costs and lengthen time frames; (2) transportation contracting practices that create high levels of risk for ocean carriers, resulting in increased rates; (3) legal requirements that can result in the awarding of food aid contracts to more expensive service providers; and (4) inadequate coordination between U.S. agencies and food aid stakeholders in systematically addressing food delivery problems, such as spoilage. U.S. agencies have taken some steps to address timeliness concerns. USAID has been stocking or prepositioning food commodities domestically and abroad and USDA has implemented a new transportation bid process, but the long- term cost effectiveness of these initiatives has not yet been measured. Figure: Selected Trends in U.S. Food Aid, Fiscal Years 2002 to 2006: [See PDF for Image] Source: GAO analysis of USAID and USDA budget data. Note: Emergency funding reflects USAID only. [End of figure] Given limited food aid resources and increasing emergencies, ensuring that food reaches the most vulnerable populations”such as poor women who are pregnant or children who are malnourished”is critical to enhancing its effectiveness. However, USAID and USDA do not sufficiently monitor the effectiveness of food aid programs, particularly in recipient countries, due to limited staff, competing priorities, and restrictions in the use of food aid resources. For example, although USAID has some non-Title II-funded staff assigned to monitoring, it had only 23 Title II-funded staff assigned to missions and regional offices in just 10 countries to monitor programs costing about $1.7 billion in 55 countries in fiscal year 2006. As a result of such limitations, U.S. agencies may not be sufficiently accomplishing their goals of getting the right food to the right people at the right time. What GAO Recommends: In a draft report that is under review by U.S. agencies, GAO recommends that the Administrator of USAID and the Secretaries of Agriculture and Transportation work together to enhance the efficiency and effectiveness of U.S. food aid, by instituting measures to improve logistical planning, transportation contracting, and monitoring of food aid programs, among other actions. [Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-07-616T]. To view the full product, including the scope and methodology, click on the link above. For more information, contact Thomas Melito (202) 512- 9601 (MelitoT@gao.gov). [End of section] Chairman Harkin, Ranking Member Chambliss, and Members of the Committee: I am pleased to be here today to discuss ways to improve the efficiency and effectiveness of U.S. food aid. The United States is the largest provider of food aid in the world, accounting for over half of all global food aid supplies intended to alleviate hunger and support development in low-income countries. Since its last reauthorization of the Farm Bill in 2002, Congress has appropriated an average of $2 billion per year in annual and supplemental funding for U.S. international food aid programs, which delivered an average of 4 million metric tons of agricultural commodities per year. In 2006, U.S. food aid benefited over 70 million people through emergency and development-focused programs. However, about 850 million people in the world are undernourished in 2007--a number that has remained relatively unchanged since the early 1990s, according to United Nations (UN) Food and Agriculture Organization (FAO) estimates.[Footnote 1] Furthermore, the number of food and humanitarian emergencies has doubled from an average of about 15 per year in the 1980s to more than 30 per year since 2000, due in large part to increasing conflicts and natural disasters around the world. Despite growing demand for food aid, rising transportation and business costs have contributed to a 43 percent decline in average tonnages delivered over the last 5 years.[Footnote 2] For the largest U.S. food aid program, Title II of the Food for Peace program, these costs now account for approximately 65 percent of expenditures, highlighting the need to maximize the efficiency and effectiveness of U.S. food aid. My testimony is based on a report that we expect to issue in April 2007. Today, I will primarily focus on the need to improve the efficiency of delivery of U.S. food aid. I will also focus on the importance of efforts to monitor U.S. food aid programs in order to enhance their effectiveness. In addition to these issues, our April report will address monetization, assessments, targeting, and commodity quality and nutritional standards. We conducted the work for the forthcoming report and this testimony between April 2006 and March 2007 in accordance with generally accepted U.S. government auditing standards. Summary: Multiple challenges combine to hinder the efficiency of delivery of U.S. food aid by reducing the amount, timeliness, and quality of food provided. These challenges include: * funding and planning processes that increase delivery costs and lengthen time frames. These processes make it difficult to time food procurement and transportation to avoid commercial peaks in demand, often resulting in higher prices than if such purchases were more evenly distributed throughout the year. * transportation and contracting practices that differ from commercial practices and create high levels of risk for ocean carriers, increasing food aid costs. For example, food aid transportation contracts often hold ocean carriers responsible for costly delays that may result when food aid cargo is not ready for loading onto an ocean vessel, or when a destination port is not ready to receive cargo. Ocean carriers factor these costs into their freight rates, driving up the cost of food aid. * legal requirements that result in the awarding of food aid contracts to more expensive providers and contribute to delivery delays. For example, cargo preference laws require 75 percent of food aid to be shipped on U.S.-flag carriers, which are generally more costly than foreign-flag carriers. The Department of Transportation (DOT) reimburses certain transportation costs, but the sufficiency of these reimbursements varies. * inadequate coordination between U.S. agencies and stakeholders in tracking and responding to food delivery problems. For example, while food spoilage has been a long-standing concern, the U.S. Agency for International Development (USAID) and the U.S. Department of Agriculture (USDA) lack a shared, coordinated system to track and respond to food quality complaints systematically. However, to enhance the efficiency of delivery of food aid, U.S. agencies have taken measures to improve their ability to provide food aid on a more timely basis. Specifically, USAID has been stocking food commodities, or prepositioning them, in Lake Charles (Louisiana) and Dubai (United Arab Emirates) for the past several years and is in the process of expanding this practice. Additionally, in February 2007, USAID and USDA implemented a new transportation bid process in an attempt to increase competition and reduce procurement time frames. Although both efforts may result in food aid reaching vulnerable populations more quickly in an emergency, their long-term cost effectiveness has not yet been measured. Despite the importance of ensuring the effective use of food aid to alleviate hunger, U.S. agencies' efforts to monitor food aid programs in recipient countries are insufficient. Given limited food aid resources and increasing emergencies, ensuring that food reaches the most vulnerable populations, such as poor women who are pregnant or children who are malnourished, is critical to enhancing its effectiveness and avoiding negative market impact. However, USAID and USDA do not sufficiently monitor food aid programs, particularly in recipient countries, due to limited staff, competing priorities, and restrictions in the use of food aid resources. For example, although USAID has some non-Title II staff assigned to monitoring, it had only 23 Title II-funded staff assigned to missions and regional offices in just 10 countries to monitor programs costing about $1.7 billion in 55 countries in fiscal year 2006. USDA has even less of a field presence for monitoring than USAID. As a result, U.S. agencies may not be sufficiently accomplishing their goals of getting the right food to the right people at the right time. In our draft report, which is under review by U.S. agencies, we recommend that the Administrator of USAID, the Secretary of Agriculture, and the Secretary of Transportation take actions to improve the efficiency and effectiveness of U.S. food aid. These actions include (1) improving food aid logistical planning; (2) modernizing transportation contracting practices; (3) minimizing the cost impact of cargo preference regulations on food aid transportation expenditures; (4) tracking and resolving food quality complaints systematically; and (5) improving the monitoring of food aid programs. USAID, USDA, and DOT reviewed a draft of this testimony statement and provided us with oral comments, including technical comments that we have incorporated as appropriate. We also provided DOD, State, FAO, and WFP an opportunity to provide technical comments, which we have incorporated as appropriate. Background: Food aid comprises all food-supported interventions by foreign donors to individuals or institutions within a country. It has helped to save millions of lives and improve the nutritional status of the most vulnerable groups, including women and children, in developing countries. Food aid is one element of a broader global strategy to enhance food security[Footnote 3] by reducing poverty and improving availability, access to, and use of food in low-income, less-developed countries. Donors provide food aid as both a humanitarian response to address acute hunger in emergencies and as a development-focused response to address chronic hunger. Large-scale conflicts, poverty, weather calamities, and severe health-related problems are among the underlying causes of both acute and chronic hunger. Countries Provide Food Aid through In-Kind or Cash Donations, with the United States as the Largest Donor: Countries provide food aid through either in-kind donations or cash donations for local procurement. In-kind food aid is food procured and delivered to vulnerable populations,[Footnote 4] while cash donations are given to implementing organizations for the purchase of food in local markets. U.S. food aid programs are all in-kind, and no cash donations are allowed under current legislation. However, the Administration has proposed legislation to allow up to 25 percent of appropriated food aid funds for purchase of commodities in locations closer to where they are needed. Other food aid donors have also recently moved from providing less in-kind to more or all cash donations for local, regional, or donor-market procurement. While there are ongoing debates as to which form of assistance is more effective and efficient, the largest international food aid organization, the World Food Program (WFP), continues to accept both.[Footnote 5] The United States is both the largest overall and in-kind provider of food aid, supplying over one-half of all global food aid. Most U.S. Food Aid Goes to Africa: In fiscal year 2006, the United States delivered food aid to over 50 countries, with about 78 percent of its funding allocations for in-kind food donations going to Africa, 12 percent to Asia and the Near East, 9 percent to Latin America, and 1 percent to Eurasia. Of the 78 percent of the food aid funding going to Africa, 30 percent went to Sudan, 27 percent to the Horn of Africa, 17 percent to Southern Africa, 14 percent to West Africa, and 12 percent to Central Africa. Emergencies Represent an Increasing Share of U.S. Food Aid: Food aid is used for both emergency[Footnote 6] and non-emergency purposes. Over the last several years, the majority of U.S. food aid has shifted from a non-emergency to an emergency focus. In fiscal year 2005, the United States directed approximately 80 percent or $1.6 billion of its $2.1 billion expenditure for international food aid programs to emergencies. In contrast, in fiscal year 2002, the United States directed approximately 40 percent or $678 million of its $1.7 billion food aid expenditure to emergency programs (see fig. 1). Figure 1: Emergencies Represent an Increasing Share of U.S. Food Aid Funding from Fiscal Year 2002 to Fiscal Year 2005: [See PDF for image] Source: GAO analysis of USAID data. [A] These data represent all food aid programs administered by USAID and USDA. [End of figure] U.S. Food Aid Is Delivered Through Multiple Programs with Multiple Mandates: U.S. food aid is funded under four program authorities and delivered through six programs administered by USAID and USDA,[Footnote 7] which serve a range of objectives including humanitarian goals, economic assistance, foreign policy, market development and international trade (see app. I).[Footnote 8] The largest program, Public Law (P.L.) 480 Title II, is managed by USAID and averaged approximately 74 percent of total in-kind food aid allocations over the past 4 years, most of which funded emergency programs (see fig. 2). In addition, P.L. 480, as amended, authorizes USAID to preposition food aid both domestically and abroad with a cap on storage expenses of $2 million per fiscal year. Figure 2: Average Shares of Total Funding for U.S. International Food Aid by Program Authority from Fiscal Year 2002 to Fiscal Year 2006 (Dollars in millions): [See PDF for image] Source: GAO analysis of USAID data. [A] This includes the Bill Emerson Humanitarian Trust. [End of figure] U.S. food aid programs also have multiple legislative and regulatory mandates that affect their operations. One mandate that governs U.S. food aid transportation is cargo preference, which is designed to support a U.S.-flag commercial fleet for national defense purposes. Cargo preference requires that 75 percent of the gross tonnage of all government-generated cargo be transported on U.S.-flag vessels. A second transportation mandate, known as the "Great Lakes Set Aside," requires that up to 25 percent of Title II bagged food aid tonnage be allocated to Great Lakes ports each month.[Footnote 9] Other mandates require that a minimum of 2.5 million metric tons of food aid be provided through Title II programs, and that of this amount, a "sub- minimum" of 1.825 million metric tons be provided for non-emergency programs.[Footnote 10] (For a summary of congressional mandates for P.L. 480, see app. I.) Multiple U.S. Government Agencies and Stakeholders Participate in U.S. Food Aid Programs: U.S. food aid programs involve multiple U.S. government agencies and stakeholders. For example, USAID and USDA administer the programs, USDA's Kansas City Commodity Office (KCCO) manages the purchase of all commodities, and the U.S. Maritime Administration (MARAD) of DOT is involved in supporting their ocean transport on U.S. vessels. These and other government agencies coordinate food aid programs through the Food Assistance Policy Council, which oversees the Bill Emerson Humanitarian Trust, an emergency food reserve.[Footnote 11] Other stakeholders include donors, implementing organizations such as WFP and NGOs, agricultural commodity groups, and the maritime industry. Some of these stakeholders are members of the Food Aid Consultative Group, which is led by USAID's Office of Food for Peace and addresses issues concerning the effectiveness of the regulations and procedures that govern food assistance programs. Multiple Challenges Hinder the Efficiency of Delivery of U.S. Food Aid: Multiple challenges reduce the efficiency of U.S. food aid, including logistical constraints that impede food aid delivery and reduce the amount, timeliness, and quality of food provided. While agencies have tried to expedite food aid delivery in some cases, the majority of food aid program expenditures is on logistics, and the delivery of food from vendor to village is generally too time-consuming to be responsive in emergencies. Factors that increase logistical inefficiencies include uncertain funding and inadequate planning; transportation contracting practices that disproportionately increase risks for ocean carriers (who then factor those risks into freight rates); legal requirements; and inadequate coordination to systematically track and respond to logistical problems, such as food spoilage or contamination. While U.S. agencies are pursuing initiatives to improve food aid logistics, such as prepositioning food commodities, their long-term cost effectiveness has not yet been measured. Food Aid Procurement and Transportation are Costly and Time-Consuming: Transportation costs represent a significant share of food aid expenditures. For the largest U.S. food aid program (Title II), approximately 65 percent of expenditures are on inland transportation (to the U.S. port for export), ocean transportation, in-country delivery, associated cargo handling costs, and administration. According to USAID, these non-commodity expenditures have been rising in part due to the increasing number of emergencies and the expensive nature of logistics in such situations. To examine procurement costs (expenditures on commodities and ocean transportation)[Footnote 12] for all U.S. food aid programs, we obtained KCCO procurement data for fiscal years 2002 through 2006. KCCO data also suggest that ocean transportation has been accounting for a larger share of procurement costs with average freight rates rising from $123 per metric ton in fiscal year 2002 to $171 per metric ton in fiscal year 2006 (see fig. 3).[Footnote 13] Further, U.S. food aid ocean transportation costs are relatively expensive compared with those of some other donors. WFP transports both U.S. and non-U.S. food aid worldwide at reported ocean freight costs averaging around $100 per metric ton--representing less than 20 percent of its total procurement costs.[Footnote 14] At current U.S. food aid budget levels, every $10 per metric ton reduction in freight rates could feed about 1.2 million more people during a typical hungry season.[Footnote 15] Figure 3: U.S. Food Aid Ocean Transportation Costs: [See PDF for image] Source: GAO analysis of Kansas City Commodity Office data; GAO (photos). Note: Total procurement costs include commodity and ocean transportation costs. Costs incurred to transport the cargo to the U.S. port for export are included in the commodity and ocean transportation costs, dependent on contract terms. [End of figure] Delivering U.S. food aid from vendor to village is also a relatively time-consuming task, requiring on average 4 to 6 months. Food aid purchasing processes and example time frames are illustrated in figure 4. While KCCO purchases food aid on a monthly basis, it allows implementing partners' orders to accumulate for 1 month prior to purchase in order to buy in scale. KCCO then purchases the commodities, receives transportation offers, and awards transportation contracts over the following month. Commodity vendors bag the food and ship it to a U.S. port for export during the next 1 to 2 months.[Footnote 16] After an additional 40 to 50 days for ocean transportation to Africa,[Footnote 17] for example, the food arrives at an overseas port, where it is trucked or railroaded to the final distribution location over the next few weeks. While agencies have tried to expedite food aid delivery in some cases, the entire logistics process often lacks the timeliness required to meet humanitarian needs in emergencies and may at times result in food spoilage. Additionally, the largest tonnages of U.S. food aid are purchased during the months of August and September. Average tonnages purchased during the fourth quarter of the last 5 fiscal years have exceeded those purchased during the second and third quarters by more than 40 percent. Given a 6-month delivery window, these tonnages do not arrive in country until the end of the peak hungry season (from October through January in southern Africa, for example) in most cases.[Footnote 18] Figure 4: An Example of a U.S. Food Aid Purchase and Its Delivery from Vendor to Village: [See PDF for image] Sources: GAO analysis of USAID and USDA information; photos (GAO). [End of figure] Various Factors Cause Inefficiencies in Food Aid Logistics: Food aid logistics are costly and time-consuming for a variety of reasons. First, uncertain funding processes for emergencies can result in bunching of food aid purchases, which increases food and transportation costs and lengthens delivery time frames. Many experts, officials, and stakeholders emphasized the need for improved logistical planning. Second, transportation contracting practices--such as freight and payment terms, claims processes and time penalties--further increase ocean freight rates and contribute to delivery delays. A large percentage of the carriers we interviewed strongly recommended taking actions to address these contracting issues. Third, legal requirements such as cargo preference can increase delivery costs. Although food aid agencies are reimbursed by DOT for certain transportation expenditures, the sufficiency of reimbursement levels varies. Fourth, when food delivery problems arise, such as food spoilage or contamination, U.S. agencies and stakeholders lack adequately coordinated mechanisms to systematically track and respond to complaints. Funding and Planning Processes Increase Costs and Lengthen Time Frames: Uncertain funding processes, combined with reactive and insufficiently planned procurement, increase food aid delivery costs and time frames. Food emergencies are increasingly common and now account for 80 percent of USAID program expenditures. To respond to sudden emergencies--such as Afghanistan in 2002, Iraq in 2003, Sudan, Eritrea, and Ethiopia in 2005, and Sudan and the Horn of Africa in 2006--U.S. agencies largely rely on supplemental appropriations and the Bill Emerson Humanitarian Trust (BEHT) to augment annual appropriations by up to a quarter of their budget. Figure 5, for example, illustrates that USAID supplemental appropriations have ranged from $270 million in fiscal year 2002 and $350 million in fiscal year 2006 to over $600 million in fiscal years 2003 and 2005. Agency officials and implementing partners told us that the uncertainty of whether, when, and at what levels supplemental appropriations would be forthcoming hampers their ability to plan both emergency and non-emergency food aid programs on a consistent, long-term basis and to purchase food at the best price. Although USAID and USDA instituted multi-year planning approaches in recent years, according to agency officials, uncertain supplemental funding has caused them to adjust or redirect funds from prior commitments. Figure 5: Funding for U.S. Food Aid Programs, Annual and Supplemental Appropriations, Fiscal Year 2002 to Fiscal Year 2006 (Dollars in millions): [See PDF for image] Source: GAO analysis based on USAID budget data. [End of figure] Agencies and implementing organizations also face uncertainty about the availability of Bill Emerson Humanitarian Trust funds. As of January 2007, the Emerson Trust held about $107.2 million in cash and about 915,350 metric tons of wheat valued at $133.9 million--a grain balance that could support about two major emergencies based on an existing authority to release up to 500,000 metric tons per fiscal year and another 500,000 of commodities that could have been, but were not, released from previous fiscal years. Although the Secretary of Agriculture and the USAID Administrator have agreed that the $341 million combined value of commodity and cash currently held in the trust is more than adequate to cover expected usage over the period of the current authorization, the authorization is scheduled to expire on September 30, 2007. Resources have been drawn from the Emerson Trust on 12 occasions since 1984. For example, in fiscal year 2005, $377 million from the trust was used to procure 700,000 metric tons of commodities for Ethiopia, Eritrea, and Sudan. However, experts and stakeholders with whom we met noted that the trust lacks an effective replenishment mechanism--withdrawals from the trust must be reimbursed by the procuring agency or by direct appropriations for reimbursement, and legislation establishing the Emerson Trust capped the annual replenishment at $20 million.[Footnote 19] Inadequately planned food and transportation procurement reflects the uncertainty of food aid funding. As previously discussed, KCCO purchases the largest share of food aid tonnage during the last quarter of each fiscal year. This "bunching" of procurement occurs in part because USDA requires 6 months to approve programs and/or because funds for both USDA and USAID programs may not be received until mid-fiscal year (after OMB has approved budget apportionments for the agencies) or through a supplemental appropriation. USAID officials stated that they have reduced procurement bunching through improved cash flow management.[Footnote 20] Although USAID has had more stable monthly purchases in fiscal years 2004 and 2005, food aid procurement in total has not been consistent enough to avoid the higher prices associated with bunching. Higher food and transportation prices result from procurement bunching as suppliers try to smooth earnings by charging higher prices during their peak seasons and as food aid contracts must compete with commercial demand that is seasonally high. According to KCCO data for fiscal years 2002 through 2006, average commodity and transportation prices were each $12 to $14 per metric ton higher in the fourth quarter than in the first quarter of each year.[Footnote 21] Procurement bunching also stresses KCCO operations and can result in costly and time-consuming congestion for ports, railways, and trucking companies. While agencies face challenges to improving procurement planning given the uncertain nature of supplemental funding in particular, stakeholders and experts emphasized the importance of such efforts. For example, 11 of the 14 ocean carriers we interviewed reported that reduced procurement bunching could greatly reduce transportation costs. When asked about bunching, agency officials, stakeholders and experts suggested the following potential improvements: * Improved communication and coordination. KCCO and WFP representatives suggested that USAID and USDA improve coordination of purchases to reduce bunching. KCCO has also established a web-based system for agencies and implementing organizations to enter up to several years' worth of commodity requests. However, implementing organizations are currently only entering purchases for the next month. Additionally, since the Food Aid Consultative Group (FACG) does not include transportation stakeholders, DOT officials and ocean carriers strongly recommended establishing a formal mechanism for improving coordination and transportation planning. * Increased flexibility in procurement schedules. USAID expressed interest in an additional time slot each month for food aid purchases. Several ocean carriers expressed interest in shipping food according to cargo availability rather than through pre-set shipping windows that begin 4 weeks and 6 weeks after each monthly purchase. Although KCCO has established shipping windows to avoid port congestion, DOT representatives believe that carriers should be able to manage their own schedules within required delivery time frames. * Increased use of historical analysis. DOT representatives, experts, and stakeholders emphasized that USAID and USDA should increase their use of historical analysis and forecasting to improve procurement. USAID has examined historical trends to devise budget proposals prepared 2 years in advance, and it is now beginning to use this analysis to improve timing of procurement. However, neither USAID nor USDA has used historical analysis to establish more efficient transportation practices, such as long-term agreements commonly used by DOD.[Footnote 22] Furthermore, WFP is now using forecasting to improve purchasing patterns through advanced financing but is unable to use this financing for U.S. food aid programs due to legal and administrative constraints. Transportation Contracting Practices Increase Delivery Costs and Contribute to Delays: Transportation contracting practices are a second factor contributing to higher food aid costs. DOT officials, experts, and ocean carriers emphasized that commercial transportation contracts include shared risk between buyers, sellers, and ocean carriers. In food aid transportation contracts, risks are disproportionately placed on ocean carriers, discouraging participation and resulting in expensive freight rates.[Footnote 23] Examples of costly contracting practices include: * Non-commercial and non-standardized freight terms. Food aid contracts define freight terms differently than commercial contracts and place increased liability on ocean carriers.[Footnote 24] For example, food aid contracts hold ocean carriers responsible for logistical problems such as improperly filled containers that may occur at the load port before they arrive. Food aid contracts also hold ocean carriers responsible for logistical problems such as truck delays or improper port documentation that may occur at the discharge port after they arrive. Further, several carriers reported that food aid contracts are not sufficiently standardized. Although USAID and USDA created a standard contract for non-bulk shipments, contracts for bulk shipments (which currently account for 63 percent of food aid tonnage delivered) have not yet been standardized. To account for risks that are unknown or outside their control, carriers told us that they charge higher freight rates. * Impractical time requirements. Food aid contracts may include impractical time requirements, although agencies disagree on how frequently this occurs. Although USAID officials review contract time requirements and described them as reasonable, they also indicated that transportation delays are a common result of poor carrier performance and the diminishing number of ocean carriers participating in food aid programs.[Footnote 25] Several implementing organizations also complained about inadequate carrier performance. WFP representatives, for example, provided several examples of ocean shipments in 2005 and 2006 that were more than 20 days late. While acknowledging that transportation delays occur, DOT officials indicated that some contracts include time requirements that are impossible for carriers to meet. For example, one carrier complained about a contract that required the same delivery date for four different ports. When carriers do not meet time requirements, they must pay costly penalties. Carriers reported that they review contracts in advance and, where time requirements are deemed implausible, factor the anticipated penalty into the freight rate.[Footnote 26] While agencies do not systematically collect data on time requirements and penalties associated with food aid contracts, DOT officials examined a subset of contracts from December 2005 to September 2006 and estimated that 13 percent of them included impractical time requirements. Assuming that the anticipated penalties specified in the contracts analyzed were included in freight rates, food aid costs may have increased by almost $2 million (monies that could have been used to provide food to an additional 66,000 beneficiaries). * Lengthy claims processes. Lengthy processes for resolving transportation disputes discourage both carriers and implementing organizations from filing claims. According to KCCO officials, obtaining needed documentation for a claim can require several years and disputed claims must be resolved by the Department of Justice. USAID's Inspector General reported that inadequate and irregular review of claims by USAID and USDA has also contributed to delayed resolution.[Footnote 27] Currently, KCCO has over $6 million in open claims, some of which were filed prior to fiscal year 2001. For ocean carriers, the process is burdensome and encourages them to factor potential losses into freight rates rather than pursue claims. Incentives for most implementing organizations are even weaker given that monies recovered from claims reimburse the overall food aid budget rather than the organization that experienced the loss.[Footnote 28] According to KCCO and WFP officials, transportation claims are filed for less than 2 percent of cargo. However, several experts and implementing organizations suggested that actual losses are likely higher. In 2003, KCCO proposed a new administrative appeals process for ocean freight claims that would establish a hearing officer within USDA and a 285-day timeframe. While DOT and some carriers agreed that a faster process was needed, DOT officials suggested that the process for claims review should include hearing officers outside of USDA to ensure independent findings. To date, KCCO's proposed process has not been implemented. * Lengthy payment time frames and burdensome administration. Payment of food aid contracts is slow and paperwork is insufficiently streamlined. When carriers are not paid for several months, they incur large interest costs that are factored into freight rates. While USDA now provides freight payments within a few weeks, several ocean carriers complained that USAID often requires 2 to 4 months to provide payment. USDA freight payments are timelier due to a new electronic payment system, [Footnote 29] but USAID officials said this system is too expensive, so they are considering other payment options. In addition, a few carriers suggested that paperwork in general needs streamlining and modernization. The 2002 Farm Bill required both USDA and USAID to pursue streamlining initiatives that the agencies are in the process of implementing. KCCO officials indicated that they are updating food aid information technology systems (to be in place in fiscal year 2009). Through structured interviews, ocean carriers confirmed the cost impact of food aid transportation contracting practices. For example, 9 (60 percent) and 14 (100 percent) of the carriers reported that "inefficient claims processes" and "liabilities outside the carriers' control" increase costs, respectively. To quantify the impact, two carriers estimated that non-standardized freight terms increase costs by 5 percent (about $8 per metric ton) while another carrier suggested that slow payment increases costs by 10 percent (about $15 per metric ton). Over 70 percent of the carriers strongly recommended actions to address contracting practices. Legal Requirements Can Increase Delivery Costs and Time Frames: Legal requirements governing food aid procurement are a third factor that can increase delivery costs and time frames, with program impacts dependent on the sufficiency of associated reimbursements. In awarding contracts, KCCO must meet various procurement requirements such as cargo preference and the Great Lakes Set Aside. Each requirement may result in higher commodity and freight costs. Cargo preference laws, for example, require 75 percent of food aid to be shipped on U.S.-flag carriers, which are generally more expensive than foreign-flag carriers by an amount that is known as the ocean freight differential (OFD). The total annual value of this cost differential between U.S.-and foreign- flag carriers averaged $134 million from fiscal years 2001 to 2005. Additionally, since only a relatively small percentage of cargo can be shipped on foreign-flag vessels, agency and port officials believe that cargo preference regulations discourage foreign-flag participation in the program and result in delays when a U.S.-flag carrier is not available. DOT officials emphasize that USAID and USDA receive reimbursements for most if not all of the total OFD cost--DOT reimbursements varied from $126 million in fiscal year 2002 to $153 million in fiscal year 2005. [Footnote 30] However, USAID officials expressed concern that the OFD calculations do not fully account for the costs of cargo preference or the uncertainties regarding its application. For example, OFD reimbursements do not account for the additional costs of shipping on U.S.-flag vessels that are older than 24 years (approximately half of these vessels) or shipments for which a foreign-flag vessel has not submitted a bid.[Footnote 31] USAID officials estimate that the actual cost of cargo preference in fiscal year 2003 exceeded the total OFD cost by about $50 million due to these factors. Finally, USAID and DOT officials have not yet agreed on whether cargo preference applies to shipments from prepositioning sites. Inadequate Coordination Limits Agencies' and Stakeholders' Response to Food Delivery Problems: U.S. agencies and stakeholders do not coordinate adequately to respond to food and delivery problems when they arise. USAID and USDA lack a shared, coordinated system to systematically track and respond to food quality complaints, and food aid working groups and forums are not inclusive of all stakeholders.[Footnote 32] Food quality concerns have been long-standing issues provoking the concern of both food aid agencies and the U.S. Congress.[Footnote 33] In 2003, for example, USAID's Inspector General reported some Ethiopian warehouses in poor condition, with rodent droppings near torn bags of corn soy blend (CSB), rainwater seepage, pigeons flying into one warehouse, and holes in the roof of another. Implementing organizations we spoke with also frequently complained about receiving heavily infested and contaminated cargo. For example, in Durban, South Africa we saw 1,925 metric tons of heavily infested cornmeal that arrived late in port because it had been erroneously shipped to the wrong countries first. This food could have fed over 37,000 people. When food arrives heavily infested, NGOs hire a surveyor to determine how much is salvageable for human consumption or for use as animal feed, and destroy what is deemed unfit. When such food delivery problems arise, U.S. agencies and food aid stakeholders face a variety of coordination challenges in addressing them. For example: * KCCO, USDA and USAID have disparate quality complaint tracking mechanisms that monitor different levels of information. As a result, they are unable to determine the total quantity of and trends in food quality problems. In addition, because implementing organizations track food quality concerns differently, if at all, they cannot coordinate to share concerns with each other and with U.S. government agencies. For example, since WFP--which accounts for 60 percent of U.S. food aid shipments--independently handles its own claims, KCCO officials are unable to track the quality of food aid delivery program-wide. Agencies and stakeholders have suggested that food quality tracking and coordination could be improved if USAID and USDA shared the same database and created an integrated food quality complaint reporting system. * Agency country offices are often unclear about their roles in tracking food quality, creating gaps in monitoring and reporting. For example, USAID has found that some missions lack clarity on their responsibilities in independently verifying claims stemming from food spoilage, often relying on the implementing organization to research the circumstances surrounding losses. One USAID country office also noted that rather than tracking all food quality problems reported, it only recorded and tracked commodity losses for which an official claim had been filed. Further, in 2004, the Inspector General for USAID found that USAID country offices were not always adequately following up on commodity loss claims to ensure that they were reviewed and resolved in a timely manner. To improve food quality monitoring, agencies and stakeholders have suggested updating regulations to include separate guidance for complaints, as well as developing a secure website for all agencies and their country offices to use to track both complaints and claims. * When food quality issues arise, there is no clear and coordinated process for seeking assistance, creating costly delays in response. For example, when WFP received 4,200 metric tons of maize in Angola in 2003 and found a large quantity to be wet and moldy, it did not receive a timely response from USAID officials on how to handle the problem. WFP incurred $176,000 in costs in determining the safety of the remaining cargo, but was later instructed by USAID to destroy the whole shipment. WFP claims it lost over $640,000 in this case, including destruction costs and the value of the commodity. Although KCCO established a hotline to provide assistance on food quality complaints, KCCO officials stated that it was discontinued because USDA and USAID officials wanted to receive complaints directly, rather than from KCCO. Nevertheless, agencies and stakeholders have suggested that providing a standard questionnaire to implementing organizations would ensure more consistent reporting on food quality issues. While Agencies Have Taken Steps to Improve Efficiency, Their Costs and Benefits Have Not Yet Been Measured: To improve timeliness in food aid delivery, USAID has been prepositioning commodities in two locations and KCCO is implementing a new transportation bid process. Prepositioning enabled USAID to respond more rapidly to the 2005 Asian tsunami emergency than would have been otherwise possible. KCCO's bid process is also expected to reduce delivery time frames and ocean freight rates. However, the long-term cost effectiveness of both initiatives has not yet been measured. Prepositioning and Transportation Procurement Could Improve Timeliness: USAID has prepositioned food aid on a limited basis to improve timeliness in delivery.[Footnote 34] USAID has used warehouses in Lake Charles (Louisiana) since 2002 and Dubai (United Arab Emirates) since 2004 to stock commodities in preparation for food aid emergencies and it is now adding a third site in Djibouti, East Africa. USAID has used prepositioned food to respond to recent emergencies in Lebanon, Somalia, and Southeast Asia, among other areas. Prepositioning is beneficial because it allows USAID to bypass lengthy procurement processes and to reduce transportation timeframes. USAID officials told us that diverting food aid cargo to the site of an emergency before it reaches a prepositioning warehouse further reduces response time and eliminates storage costs.[Footnote 35] When the 2005 Asian tsunami struck, for example, USAID quickly provided 7,000 metric tons of food to victims by diverting the carrier at sea, before it reached the Dubai warehouse. According to USAID officials, prepositioning warehouses also offer the opportunity to improve logistics when USAID is able to begin the procurement process before an emergency occurs, or if it is able to implement long-term agreements with ocean carriers for tonnage levels that are more certain.[Footnote 36] Despite its potential for improved timeliness, prepositioning has not yet been studied in terms of its long-term cost effectiveness. Table 1 shows that over fiscal years 2005 and 2006, USAID purchased about 200,000 metric tons of processed food for prepositioning (about 3 percent of total food aid tonnage), diverted about 36,000 metric tons en route, and incurred contract costs of about $1.5 million for food that reached the warehouse (averaging around $10 per metric ton). In addition to contract costs, ocean carriers generally charge higher freight rates for prepositioned cargo to account for additional cargo loading or unloading, additional days at port, and additional risk of damage associated with cargo that has undergone extra handling. USAID officials have suggested that average freight rates for prepositioned cargo could be $20 per metric ton higher. Table 1: USAID Tonnage and Costs for Prepositioning, Fiscal Year 2005 to Fiscal Year 2006: Tonnage purchased for prepositioning sites; Lake Charles: 99,630 MT; Dubai: 100,520 MT. * Tonnage shipped to prepositioning site; Lake Charles: 99,630 MT; Dubai: 64,606 MT. * Tonnage diverted before reaching prepositioning site; Lake Charles: 0 MT; Dubai: 35,644 MT. Contract costs for storage and cargo handling services; Lake Charles: $839,380; Dubai: $715,668. Source: USAID. [End of table] In addition to costs of prepositioning, agencies face several challenges to their effective management of this program, including the following: * Food aid experts and stakeholders expressed mixed views on the appropriateness of current prepositioning locations.[Footnote 37] Only 5 of the 14 ocean carriers we interviewed rated existing sites positively and most indicated interest in alternative sites. KCCO officials and experts also expressed concern with the quality of the Lake Charles warehouse and the lack of ocean carriers providing service to that location. For example, many carriers must move cargo by truck from Lake Charles to Houston before shipping it, which adds as much as an extra 21 days for delivery. * Inadequate inventory management increases risk of cargo infestation. KCCO and port officials suggested that USAID had not consistently shipped older cargo out of the warehouses first. USAID officials emphasized that inventory management has been improving but that limited monitoring and evaluation funds constrain their oversight capacity.[Footnote 38] For example, the current USAID official responsible for overseeing the Lake Charles prepositioning stock was able to visit the site only once in fiscal year 2006--at his own expense. * Agencies have had difficulties ensuring phytosanitary certification for prepositioned food because they do not know the country of final destination when they request phytosanitary certification from APHIS.[Footnote 39] According to USDA, since prepositioned food is not imported directly from a U.S. port, it requires either a U.S.-reissued phytosanitary certificate or a foreign-issued phytosanitary certificate for re-export. USDA officials told us they do not think that it is appropriate to reissue these certificates, as once a food aid shipment leaves the United States, they cannot make any statements about the phytosanitary status of the commodities, which may not meet the entry requirements of the country of destination. USDA officials are concerned that USAID will store commodities for a considerable period of time during which their status may change, thus making the certificate invalid. Although USDA and USAID officials are willing to let foreign government officials issue these certificates, U.S. inspection officials remain concerned that the foreign officials might not have the resources or be willing to recertify these commodities. Without phytosanitary certificates, food aid shipments could be rejected, turned away, or destroyed by recipient country governments. * Certain regulations applicable to food aid create challenges for improving supply logistics. For example, food aid bags must include various markings reflecting contract information, when the commodity should be consumed, and whether the commodity is for sale or direct distribution. Marking requirements vary by country (some require markings in local language), making it difficult for USAID to divert cargo. Also, due to the small quantity of total food aid tonnage (about 3 percent) allocated for the prepositioning program, USAID is unable to use the program to consistently purchase large quantities of food aid earlier in the fiscal year. New Transportation Bid Process Could Reduce Procurement Time Frames: In addition to prepositioning, KCCO is implementing a new transportation bid process to reduce procurement time frames and increase competition between ocean carriers. In the prior two-step system, during a first procurement round, commodity vendors bid on contracts and ocean carriers indicated potential freight rates. Carriers provided actual rate bids during a second procurement round, once the location of the commodity vendor had been determined. In the new 1-step system, ocean carriers will bid at the same time as commodity vendors. KCCO expects the new system to cut 2 weeks from the procurement process and potentially provide average annual savings of $25 million in reduced transportation costs. KCCO also expects this new bid process will reduce cargo handling costs as cargo loading becomes more consolidated. When asked about the new system, many carriers reported uncertainty as to what its future impact would be, while several expressed concern that USDA's testing of the system had not been sufficiently transparent. Various Challenges Prevent Effective Monitoring of Food Aid: Despite the importance of ensuring the effective use of food aid to alleviate hunger, U.S. agencies' efforts to monitor food aid programs are insufficient. Limited food aid resources make it important for donors and implementers to ensure that food aid reaches the most vulnerable populations, thereby enhancing its effectiveness. However, USAID and USDA do not sufficiently monitor food aid programs, particularly in recipient countries, due to limited staff, competing priorities, and legal restrictions in use of food aid resources. U.S. Agencies Do Not Sufficiently Monitor Food Aid Programs: Although USAID and USDA require implementing organizations to regularly monitor and report on the use of food aid, these agencies have undertaken limited field-level monitoring of food aid programs. Agency inspectors general have reported that monitoring has not been regular and systematic, and that in some cases intended recipients have not received food aid or the number of recipients could not be verified. Our audit work also indicates that monitoring has been insufficient due to various factors including limited staff, competing priorities, and restrictions in use of food aid resources. USAID and USDA require NGOs and WFP to conduct regular monitoring of food aid programs. USAID Title II guidance for multi-year programs requires implementing organizations to provide a monitoring plan, which includes information such as the percentage of the target population reached, as well as mid-term and final evaluations of program impact. USDA requires implementing organizations to report semi-annually on commodity logistics and the use of food. According to WFP's agreement with the U.S. government, WFP field staff should undertake periodic monitoring at food distribution sites to ensure that commodities are distributed according to an agreed-upon plan. Additionally, WFP is to provide annual reports for each of its U.S.-funded programs. In addition to monitoring by implementing organizations, agency monitoring is important to ensure targeting of food aid is adjusted to changes in conditions as they occur, and to modify programs to improve their effectiveness, according to USAID officials. However, various USAID and USDA Inspectors General reports have cited problems with agencies' monitoring of programs. For example, according to various USAID Inspector General reports on non-emergency programs in 2003, while food aid was generally delivered to intended recipients, USAID officials did not conduct regular and systematic monitoring.[Footnote 40] One such assessment of direct distribution programs in Madagascar, for example, noted that as a result of insufficient and ad hoc site visits, USAID officials were unable to detect an NGO reallocation of significant quantities of food aid to a different district that, combined with late arrival of U.S. food aid, resulted in severe shortages of food aid for recipients in a USAID-approved district. The Inspector General's assessment of food aid programs in Ghana stated that the USAID mission's annual report included data, such as number of recipients, that were directly reported by implementing organizations without any procedures to review the completeness and accuracy of this information over a 3-year period. As a result, the Inspector General concluded, the mission had no assurance as to the quality and accuracy of this data. Limited Staff Constrain Monitoring of Food Aid Programs in Recipient Countries: Limited staff and other demands in USAID missions and regional offices have constrained their field-level monitoring of food aid programs.[Footnote 41] In fiscal year 2006, although USAID has some non- Title II staff assigned to monitoring, it had only 23 Title II- funded staff assigned to missions and regional offices in just 10 countries to monitor programs costing about $1.7 billion in 55 countries.[Footnote 42] For example, USAID's Zambia mission had only one Title-II funded foreign-national and one U.S.-national staff to oversee $4.6 million in U.S. food aid funding in fiscal year 2006. Moreover, the U.S.-national staff only spent about one-third of his time on food aid activities and two-thirds on the President's Emergency Plan for AIDS Relief program. USAID regional offices' monitoring of food aid programs has also been limited. These offices oversee programs in multiple countries, especially where USAID missions lack human-resource capacity. For example, USAID's East Africa regional office, which is located in Kenya, is responsible for oversight in 13 countries in East and Central Africa, of which 6 had limited or no capacity to monitor food aid activities, according to USAID officials.[Footnote 43] This regional office, rather than USAID's Kenya mission, provided monitoring staff to oversee about $100 million in U.S. food aid to Kenya in fiscal year 2006.[Footnote 44] While officials from the regional office reported that their program officers monitor food aid programs, according to an implementing organization official we interviewed, USAID officials visited the project site only 3 times in 1 year. USAID officials told us that they may have multiple project sites in a country and may monitor selected sites based on factors such as severity of need and level of funding. In another case, monitoring food aid programs in the Democratic Republic of Congo (DRC) from the USAID regional office had been difficult due to poor transportation and communication infrastructure, according to USAID officials. Therefore, USAID decided to station one full-time employee in the capital of the DRC to monitor U.S. food aid programs that cost about $51 million in fiscal year 2006. Limited Resources and Restrictions in Their Use Further Constrain Monitoring Efforts: Field-level monitoring is also constrained by limited resources and restrictions in their use. Title II resources provide only part of the funding for USAID's food aid monitoring activities and there are legal restrictions on the use of these funds for non-emergency programs. Other funds, such as from the agency's overall operations expense and development assistance accounts, are also to be used for food aid activities such as monitoring. However, these additional resources are limited due to competing priorities and their use is based on agency- wide allocation decisions, according to USAID officials. As a result, resources available to hire food aid monitors are limited. For example, about 5 U.S.-national and 5 foreign-national staff are responsible for monitoring all food aid programs in 7 countries in the Southern Africa region, according to a USAID food aid regional coordinator. Moreover, because its operations expense budget is limited and Title II funding only allows food monitors for emergency programs, USAID relies significantly on Personal Services Contractors (PSCs) --both U.S.- national and foreign-national hires--to monitor and manage food aid programs in the field.[Footnote 45] For example, while PSCs can use food aid project funds for travel, USAID's General Schedule staff cannot. Restrictions in the use of Title II resources for monitoring non-emergency programs further reduce USAID's monitoring of these programs. USDA administers a smaller proportion of food aid programs than USAID, and its field-level monitoring of food aid programs is more limited than for USAID-funded programs. In March 2006, USDA's Inspector General reported that USDA's Foreign Agricultural Service (FAS) had not implemented a number of recommendations made in a March 1999 report on NGO monitoring. Furthermore, several NGOs informed GAO that the quality of USDA oversight from Washington, D.C. is generally limited in comparison to oversight by USAID. USDA has fewer overseas staff who are usually focused on monitoring agricultural trade issues and foreign market development. For example, the agency assigns a field attaché-- with multiple responsibilities in addition to food aid monitoring--to U.S. missions in some countries. However, FAS officials informed us that in response to past USDA Inspector General and GAO recommendations, a new monitoring and evaluation unit has been established recently with an increased staffing level to monitor the semiannual reports, conduct site visits, and evaluate programs. Without adequate monitoring from U.S. agencies, food aid programs are vulnerable to not effectively directing limited food aid resources to those populations most in need. As a result, agencies may not be sufficiently accomplishing their goals of getting the right food to the right people at the right time. Objectives, Scope, and Methodology: To address these objectives, we analyzed food aid procurement and transportation data provided by USDA's KCCO and food aid budget data provided by USDA, USAID and WFP. We determined that the food aid data obtained was sufficiently reliable for our purposes. We reviewed economic literature on the implications of food aid on local markets and recent reports, studies, and papers issued on U.S. and international food aid programs. We conducted a structured interview of the 14 U.S.-and foreign-flag ocean carriers that transport over 80 percent of U.S. food aid tonnages. We supplemented our structured interview evidence with information from other ocean carriers and shipping experts. In Washington, D.C., we interviewed officials from USAID, USDA, the Departments of State (State), DOD, DOT, and the Office of Management and Budget (OMB). We also met with a number of officials representing NGOs that serve as implementing partners to USAID and USDA in carrying out U.S. food aid programs overseas; freight forwarding companies; and agricultural commodity groups. In Rome, we met with officials from the U.S. Mission to the UN Agencies for Food and Agriculture, the UN World Food Program headquarters, and FAO. We also conducted field work in three countries that are recipients of food aid--Ethiopia, Kenya, and Zambia--and met with officials from U.S. missions, implementing organizations, and relevant host government agencies in these countries and South Africa. We visited a port in Texas from which food is shipped; two food destination ports in South Africa and Kenya; and two sites in Louisiana and Dubai where U.S. food may be stocked prior to shipment to destination ports. For the countries we visited, we also reviewed numerous documents on U.S. food aid, including all the proposals that USDA approved from 2002 to 2006 for the food aid programs it administers, and approximately half of the proposals that USAID approved from 2002 to 2006 for the food aid programs it administers.[Footnote 46] Finally, in January 2007, we convened a roundtable of 15 experts and practitioners including representatives from academia, think tanks, implementing organizations, the maritime industry, and agricultural commodity groups to further delineate, based on GAO's initial work, some key challenges to the efficient delivery and effective use of U.S. food aid and to explore options for improvement. We took the roundtable participants' views into account as we finalized our analysis of these challenges and options. We conducted our work between April 2006 and March 2007 in accordance with generally accepted U.S. government auditing standards. Conclusions: U.S. international food aid programs have helped hundreds of millions of people around the world survive and recover from crises since the Agricultural Trade Development and Assistance Act (P.L. 480) was signed into law in 1954. Nevertheless, in an environment of increasing emergencies, tight budget constraints, and rising transportation and business costs, U.S. agencies must explore ways to optimize the delivery and use of food aid. U.S. agencies have taken some measures to enhance their ability to respond to emergencies and streamline the myriad processes involved in delivering food aid. However, opportunities for further improvement in such areas as logistical planning and transportation contracting remain. Moreover, inadequate coordination among food aid stakeholders has hampered ongoing efforts to address some of these logistical challenges. Finally, U.S. agencies' lack of monitoring leaves U.S. food aid programs vulnerable to wasting increasingly limited resources, not putting them to their most effective use, or not reaching the most vulnerable populations on a timely basis. In a draft report that is under review by U.S. agencies, we recommend that to improve the efficiency of U.S. food aid--in terms of amount, timeliness, and quality--USDA, USAID, and DOT work together and with stakeholders to: * improve food aid logistical planning through cost-benefit analysis of supply-management options, such as long-term transportation agreements and prepositioning--including consideration of alternative methods, such as those used by WFP; * modernize transportation contracting procedures to include, to the extent possible, commercial principles of shared risks, streamlined administration, and expedited payment and claims resolution; * seek to minimize the cost impact of cargo preference regulations on food aid transportation expenditures by updating implementation and reimbursement methodologies to account for new supply practices, such as prepositioning, and potential costs associated with older vessels or limited foreign-flag participation; and: * establish a coordinated system for tracking and resolving food quality complaints. To optimize the effectiveness of food aid, we recommend that USAID and USDA improve monitoring of food aid programs to ensure proper management and implementation. Agency Comments and Our Evaluation: USAID, USDA, and DOT provided oral comments on a draft of this statement and we incorporated them as appropriate. We also provided DOD, State, FAO, and WFP an opportunity to offer technical comments that we have incorporated as appropriate. Mr. Chairman and Members of the Committee, this concludes my prepared statement. I would be pleased to answer any questions that you may have. GAO Contact and Staff Acknowledgments: Should you have any questions about this testimony, please contact Thomas Melito, Director, at (202) 512-9601 or MelitoT@gao.gov. Other major contributors to this testimony were Phillip Thomas (Assistant Director), Carol Bray, Ming Chen, Debbie Chung, Martin De Alteriis, Leah DeWolf, Mark Dowling, Etana Finkler, Kristy Kennedy, Joy Labez, Kendall Schaefer, and Mona Sehgal. [End of section] Appendix I: Program Authorities and Congressional Mandates: The United States has principally employed six programs to deliver food aid: P.L. 480 Titles I, II, and III; Food for Progress; McGovern-Dole Food for Education and Child Nutrition; and Section 416(b). Table 2 provides a summary of these food aid programs by program authority. Table 2: U.S. Food Aid by Program Authority: Program: Total funding allocation[A]; P.L. 480: Title I: $20 million; P.L. 480: Title II: $1,668 million; P.L. 480: Title III: 0[B]; Food for Progress: $195.1 million; McGovern-Dole Food for Education and Child Nutrition: $89.5 million; Section 416(b): $76.3 million[C]. Program: Managing agency; P.L. 480: Title I: USDA; P.L. 480: Title II: USAID; P.L. 480: Title III: USAID; Food for Progress: USDA; McGovern-Dole Food for Education and Child Nutrition: USDA[D]; Section 416(b): USDA. Program: Year established; P.L. 480: Title I: 1954; P.L. 480: Title II: 1954; P.L. 480: Title III: 1954; Food for Progress: 1985; McGovern-Dole Food for Education and Child Nutrition: 2003; Section 416(b): 1949. Program: Description of assistance; P.L. 480: Title I: Concessional sales of agricultural commodities; P.L. 480: Title II: Donation of commodities to meet emergency and non- emergency needs; commodities may be sold in-country for development purposes; P.L. 480: Title III: Donation of commodities to governments of least developed countries; Food for Progress: Donation or credit sale of commodities to developing countries and/or emerging democracies; McGovern-Dole Food for Education and Child Nutrition: Donation of commodities and provision of financial and technical assistance in foreign countries; Section 416(b): Donations of surplus commodities to carry out purposes of P.L. 480 (Title II and Title III) and Food for Progress programs. Program: Type of assistance; P.L. 480: Title I: Non-emergency; P.L. 480: Title II: Emergency and non-emergency; P.L. 480: Title III: Non-emergency; Food for Progress: Emergency and non-emergency; McGovern-Dole Food for Education and Child Nutrition: Non-emergency; Section 416(b): Emergency and non-emergency. Program: Implementing partners; P.L. 480: Title I: Governments and private entities; P.L. 480: Title II: World Food Program and NGOs; P.L. 480: Title III: Governments; Food for Progress: Governments, agricultural trade organizations, intergovernmental organizations, NGOs, and cooperatives; McGovern-Dole Food for Education and Child Nutrition: Governments, private entities, and intergovernmental organizations; Section 416(b): See implementing partners for Title II, Title III, and Food for Progress programs. Source: GAO analysis based on USAID and USDA data. [A] Funding data are for fiscal year 2005. USDA data represents programmed funding, while USAID data represents appropriated funds. [B] This program has not been funded in recent years. [C] This program is currently inactive due to the unavailability of government-owned commodities. Because it is permanently authorized, it does not require reauthorization under the Farm Bill. [D] USDA administers this program as stipulated by law, which states that the President shall designate one or more federal agencies. [End of table] In addition to these programs, resources for U.S. food aid can be provided through other sources, which include the following: * International Disaster and Famine Assistance funds, designated for famine prevention and relief, as well as mitigation of the effects of famine by addressing its root causes. Over the past 3 years, USAID has programmed $73.8 million in famine prevention funds. Most of these funds have been programmed in the Horn of Africa, where USAID officials told us that famine is now persistent. According to USAID officials, experience thus far demonstrates that one of the advantages of these funds is that they enable USAID to combine emergency responses with development approaches to address the threat of famine. Approaches should be innovative and catalytic, while providing flexibility in assisting famine-prone countries or regions. Famine prevention assistance funds should generally be programmed for no more than 1 year and seek to achieve significant and measurable results during that time period. Funding decisions are made jointly by USAID's regional bureaus and the Bureau for Democracy, Conflict and Humanitarian assistance, and are subject to OMB concurrence and congressional consultations. In fiscal year 2006, USAID programmed $19.8 million to address the chronic failure of the pastoralist livelihood system in the Mandera Triangle-- a large, arid region encompassing parts of Ethiopia, Somalia, and Kenya that was the epicenter of that year's hunger crisis in the Horn of Africa. In fiscal year 2005, USAID received $34.2 million in famine prevention funds for activities in Ethiopia and six Great Lakes countries. The activities in Ethiopia enabled USAID to intervene early enough in the 2005 drought cycle to protect the livelihoods--as well as the lives--of pastoralist populations in the Somali Region, which were not yet protected by Ethiopia's Productive Safety Net program. In fiscal year 2004, the USAID mission in Ethiopia received $19.8 million in famine prevention funds to enhance and diversify the livelihoods of the chronically food insecure. * State's Bureau of Population, Refugees, and Migration (PRM), which provides limited amounts of cash to WFP to purchase food locally and globally in order to remedy shortages in refugee feeding pipeline breaks. In these situations, PRM generally provides about 1 month's worth of refugee feeding needs--PRM will not usually provide funds unless USAID's resources have been exhausted. Funding from year to year varies. In fiscal year 2006, PRM's cash assistance to WFP to fund operations in 14 countries totaled about $15 million, including $1.45 million for humanitarian air service. In addition, PRM also funds food aid and food security programs for Burmese refugees in Thailand. In fiscal year 2006, PRM provided $7 million in emergency supplemental funding to the Thailand-Burma Border Consortium, most of which supported food-related programs. PRM officials told us that they coordinate efforts with USAID as needed. Table 3 lists congressional mandates for the P.L. 480 food aid programs and the target for fiscal year 2006. Table 3: Congressional Mandates for P.L. 480: Mandate: Minimum; Description: Total approved metric tons programmed under Title II; FY 2006 target: 2.5 million MT. Mandate: Subminimum; Description: Metric tons for approved non- emergency programs; FY 2006 target: 1.875 million MT. Mandate: Monetization; Description: Percentage of approved non- emergency Title II programs that are monetization programs; FY 2006 target: 15%. Mandate: Value-added; Description: Percentage of approved non- emergency program commodities that are processed, fortified, or bagged; FY 2006 target: 75%. Mandate: Bagged in the United States; Description: Percentage of approved non-emergency whole grain commodities that are bagged in the United States; FY 2006 target: 50%. Source: GAO analysis, based on USAID data. [End of table] [End of section] Related GAO Products: Darfur Crisis: Progress in Aid and Peace Monitoring Threatened by Ongoing Violence and Operational Challenges, GAO-07-9. (Washington, D.C.: Nov. 9, 2006). Darfur Crisis: Death Estimates Demonstrate Severity of Crisis, but Their Accuracy and Credibility Could Be Enhanced, GAO-07-24. (Washington, D.C.: Nov. 9, 2006). Maritime Security Fleet: Many Factors Determine Impact of Potential Limits on Food Aid Shipments, GAO-04-1065. (Washington, D.C.: Sept. 13, 2004). Foreign Assistance: Lack of Strategic Focus and Obstacles to Agricultural Recovery Threaten Afghanistan's Stability, GAO-03-607. (Washington, D.C.: June 30, 2003). Foreign Assistance: Sustained Efforts Needed to Help Southern Africa Recover from Food Crisis, GAO-03-644. (Washington, D.C.: June 25, 2003). Food Aid: Experience of U.S. Programs Suggest Opportunities for Improvement, GAO-02-801T. (Washington, D.C.: June 4, 2002). Foreign Assistance: Global Food for Education Initiative Faces Challenges for Successful Implementation, GAO-02-328. (Washington, D.C.: Feb. 28, 2002). Foreign Assistance: U.S. Food Aid Program to Russia Had Weak Internal Controls, GAO/NSIAD/AIMD-00-329. (Washington, D.C.: Sept. 29, 2000). Foreign Assistance: U.S. Bilateral Food Assistance to North Korea Had Mixed Results, GAO/NSIAD-00-175. (Washington, D.C.: June 15, 2000). Foreign Assistance: Donation of U.S. Planting Seed to Russia in 1999 Had Weaknesses, GAO/NSIAD-00-91. (Washington, D.C.: Mar. 9, 2000). Foreign Assistance: North Korean Constraints Limit Food Aid Monitoring, GAO/T-NSIAD-00-47. (Washington, D.C.: Oct. 27, 1999). Foreign Assistance: North Korea Restricts Food Aid Monitoring, GAO- NSIAD-00-35. (Washington, D.C.: Oct. 8, 1999). Food Security: Preparations for the 1996 World Food Summit, GAO/NSIAD- 97-44. (Washington, D.C.: Nov. 1996). Food Security: Factors That Could Affect Progress Toward Meeting World Food Summit Goals, GAO/NSIAD-99-15. (Washington, D.C.: Mar. 1999). International Relations: Food Security in Africa, GAO/T-NSIAD-96-217. (Washington, D.C.: July 31, 1996). Food Aid: Competing Goals and Requirements Hinder Title I Program Results, GAO/GGD-95-68. (Washington, D.C.: June 26, 1995). Foreign Aid: Actions Taken to Improve Food Aid Management, GAO/NSIAD- 95-74. (Washington, D.C.: Mar. 23, 1995). Maritime Industry: Cargo Preference Laws Estimated Costs and Effects, GAO/RCED-95-34. (Washington, D.C.: Nov. 30, 1994). Private Voluntary Organizations' Role in Distributing Food Aid, GAO/ NSIAD-95-35. (Washington, D.C.: Nov. 23, 1994). Cargo Preference Requirements: Objectives Not Met When Applied to Food Aid Programs, GAO/GGD-94-215. (Washington, D.C.: Sept. 29, 1994): Public Law 480 Title I: Economic and Market Development Objectives Not Met, GAO/T-GGD-94-191. (Washington, D.C.: Aug. 3, 1994). Multilateral Assistance: Accountability for U.S. Contributions to the World Food Program, GAO/ T-NSIAD-94-174. (Washington, D.C.: May 5, 1994). Foreign Assistance: Inadequate Accountability for U.S. Donations to the World Food Program, GAO/NSIAD-94-29. (Washington, D.C.: Jan. 28, 1994). Foreign Assistance: U.S. Participation in FAO's Technical Cooperation Program, GAO/NSIAD-94-32. (Washington, D.C.: Jan. 11, 1994). Food Aid: Management Improvements Are Needed to Achieve Program Objectives, GAO/NSIAD-93-168. (Washington, D.C.: July 23, 1993). Cargo Preference Requirements: Their Impact on U.S. Food Aid Programs and the U.S. Merchant Marine, GAO/NSIAD-90-174. (Washington, D.C.: June 19, 1990). Status Report on GAO's Reviews on P.L. 480 Food Aid Programs, GAO/T- NSIAD-90-23. (Washington, D.C.: Mar. 21, 1990). FOOTNOTES [1] According to FAO's 2006 The State of Food and Agriculture report, conditions in Asia have improved while those in Africa have worsened. [2] While we acknowledge that commodity prices also affect tonnages, there has been no clear trend in total average commodity prices for food aid programs from fiscal year 2002 to fiscal year 2006. [3] Food security exists when all people at all times have both physical and economic access to sufficient food to meet their dietary needs for a productive and healthy life. [4] In-kind food aid usually comes in two forms: non-processed foods and value-added foods. Non-processed foods consist of whole grains such as wheat, corn, peas, beans, and lentils. Value-added foods consist of processed foods that are manufactured and fortified to particular specifications, and include milled grains such as cornmeal and bulgur, and fortified milled products such as corn soy blend (CSB) and wheat soy blend (WSB). [5] WFP relies entirely on voluntary contributions to finance its humanitarian and development projects, and national governments are its principal source of funding. More than 60 governments fund the humanitarian and development projects of WFP. [6] WFP defines emergencies as "urgent situations in which there is clear evidence that an event or series of events has occurred which causes human suffering or imminently threatens human lives or livelihoods and which the government concerned has not the means to remedy; and it is a demonstrably abnormal event or series of events which produces dislocation in the life of a community on an exceptional scale." [7] The authority for these U.S. international food aid programs is provided through P.L. 480 (the Agricultural Trade Development and Assistance Act of 1954, as amended, 7 USC § 1701 et seq.); the Food for Progress Act of 1985, as amended, 7 USC § 1736o; section 416(b) of the Agricultural Act of 1949, as amended, 7 USC § 1431; and the Farm Security and Rural Investment Act of 2002 (P.L. 107-171). Funding sources for U.S. international food assistance other than these six USAID-and USDA-administered food aid programs include (1) International Disaster and Famine Assistance funds and (2) State's Bureau of Population, Refugees, and Migration. (See app. I for a description of these sources of funding.) [8] See GAO, Food Aid: Experience of U.S. Programs Suggests Opportunities for Improvement, GAO-02-801T (Washington, D.C.: June 4, 2002). [9] P.L. 104-239, 110 Stat. 3138. See GAO, Maritime Security Fleet: Many Factors Determine Impact of Potential Limits on Food Aid Shipments, GAO-04-1065 (Washington, D.C.: Sept. 13, 2004). [10] Due to increasing emergency food aid needs, USAID has not met this sub-minimum requirement since 1995 and has regularly requested and received a waiver from Congress. [11] The Bill Emerson Humanitarian Trust, a reserve of up to 4 million metric tons of grain, can be used to help fulfill P.L. 480 food aid commitments to meet unanticipated emergency needs in developing countries or when U.S. domestic supplies are short. The Secretary of Agriculture authorizes the use of the Trust in consultation with the Food Assistance Policy Council, which includes senior USAID representatives. The Trust, as presently constituted, was enacted in the 1998 Africa Seeds of Hope Act (P.L. 105-385) and replaced the Food Security Wheat Reserve of 1980. [12] Inland transportation costs are included in commodity and ocean transportation contracts. [13] In addition to rising fuel prices and greater global demand for shipping, one factor contributing to the rise in freight rates is the rising share of U.S. tonnage sent to Africa, which had a slightly higher average cost of $180 per metric ton in 2006. [14] World Food Program, WFP in Statistics, July, 2006 and Review of Indirect Support Costs Rate, Report WFP/DB/A.2006/6-C1 (Rome, Italy: May 2006). [15] In this testimony, we use USAID's estimate that 1 metric ton can feed approximately 1,740 people per day. Given that the current average U.S. program cost for 1 metric ton of food aid is $585, if that average cost had been reduced by $10 per metric ton through a reduction in ocean transportation freight rates, the fiscal year 2006 food-aid budget could have funded an additional 62,500 metric tons--enough to feed approximately 1.2 million people for a typical peak hungry season lasting 3 months. [16] KCCO data suggest that there is some variation in the time required from the contract award date until the commodity reaches a U.S. port for export. For example, for fiscal years 2002 through 2006, this time period varied from less than 30 days for several shipments to more than 90 days for several others. [17] Ocean transportation time frames may include loading and unloading of vessels. [18] GAO has previously reported on the poor timing of food aid delivery. See Famine in Africa: Improving U.S. Response Time for Emergency Relief, GAO/NSIAD-86-56 (Washington, D.C.: Apr. 3, 1986). [19] Additionally, Congress can appropriate funds to augment the Trust. The Emergency Wartime Supplemental Appropriations Act, 2003 (Pub. L. 108-11) appropriated $69 million for that purpose. [20] USAID has taken steps to improve its management of (1) committed and anticipated cash outflows for development and emergency programs, prepositioning, and other accounts; and (2) anticipated cash inflows from annual and supplemental budgets, DOT reimbursements, and other carryover accounts. However, according to a KCCO study, though both USDA and USAID experience an upsurge in purchasing at the end of the year (particularly in September), USDA's is more pronounced. [21] These figures exclude prices for non-fat dry milk and vegetable oil. [22] Several years ago, USAID asked DOD to calculate the cost for a sample set of food aid shipments using long-term transportation agreements managed by DOD. This analysis indicated a lack of potential savings. However, DOD and DOT officials subsequently found that the analysis contained flaws and they recommend that a new analysis be conducted. DOD officials suggested that USAID conduct a pilot program using DOD's Universal Service Contract. DOT officials indicated that cost savings could be realized if USAID were to manage its own contracts, and that they had offered to assist USAID in doing so. DOT also provided examples of contracts that would not discourage cargo consolidation or reduce competition. [23] Various factors distinguish food aid shipments from commercial shipments, making freight rates between these activities not directly comparable. Nonetheless, KCCO data suggest that average food aid freight rates from the Gulf of Mexico to Djibouti, East Africa were over $150 per ton in 2006. Average commercial freight rates for grain shipments from these ports were about one-third the price at $55 per ton. [24] International commercial terms (InCo terms) are internationally accepted terms defining responsibilities of exporters and importers in shipments. InCo terms define free alongside ship ("FAS"), for example, as a contract where cargo is placed at the load port under the seller's responsibility and any vessel loading charges, freight, and other costs incurred including "detention and demurrage" (costs for detaining vessel or equipment at a discharge port longer than specified in the contract) are the buyer's responsibility. For food aid programs, FAS contracts specify that cargo is loaded and discharged at the carrier's time, risk, and expense. [25] We reported in 2004 that, between fiscal years 1999 and 2003, there was an annual average of 108 U.S.-flag vessels participating in U.S. food aid programs (see GAO-04-1065). According to DOT estimates, fewer than 90 U.S.-flag vessels participated in food aid programs in fiscal year 2006. Due to fleet changes, USAID officials estimate that there are now even fewer U.S.-flag vessels available to carry U.S. food aid. [26] Various stakeholders questioned whether penalties are effective. USAID officials emphasized that penalties are their most practical tool to compel ocean carrier performance because FAR regulations make it very difficult to suspend carriers from participating in food aid programs due to poor performance. [27] See USAID, Office of Inspector General Report No. 4-663-04-002-P (Washington, D.C.: Nov. 21, 2003). [28] WFP handles food aid claims independently through an insurance program. [29] This system is entitled "PowerTrack" and is also currently used by DOD. According to DOD, PowerTrack has provided the government with visibility of payment history, reduced administrative and handling costs and expedited vendor payments. However, ocean carriers are responsible for paying transaction fees and USAID officials believe these fees - which are a percentage of the contract value -may be too expensive for large contracts. They are researching whether they can find a similar service with a fixed transaction fee. [30] The Food Security Act of 1985 requires DOT to reimburse food aid agencies for the portion of the OFD cost and for ocean transportation costs that exceed 20 percent of total program costs. Reimbursement methodologies are governed by a 1987 interagency memorandum of understanding. According to DOT officials, the OFD cost was relatively low in fiscal year 2005 due to high global demand for freight services and relatively high foreign-flag freight rates. These factors raised ocean transport costs as a percentage of program costs, however, such that DOT's total reimbursement was higher as well. [31] USAID and USDA are required to apply cargo preference regulations for vessels of any age. However, total OFD costs are based on an average OFD for vessels that are 24 years or younger. USAID officials argue that the cost difference between U.S.-flag and foreign-flag rates is larger for older vessels. Further, since opportunities for foreign- flag participation are limited, USAID argues that they are not reimbursed for the higher cost of shipping on a U.S.-flag vessel when foreign-flag bids are not received. Using KCCO data, we found that 14 percent of food aid commodity requests in fiscal year 2005 received no foreign-flag bid. [32] Food quality pertains to the degree of food spoilage, infestation, contamination and/or damage that can result from factors such as inadequate fumigation, poor warehouse conditions, and transportation delays. [33] In a report accompanying H.R. 5522, the 2007 Department of State, Foreign Operations, and Related Programs Appropriations Act, the Senate Foreign Relations Committee stated its concern for reports that food aid distribution overseas had been disrupted, suspended and in some instances rejected due to quality concerns, and supported efforts by USAID and other agencies to investigate these concerns. S. Rept. 109- 277, p. 61. GAO has also reported on food quality issues. See Foreign Assistance: U.S. Food Aid Program to Russia Had Weak Internal Controls, GAO/NSIAD/AIMD-00-329. (Washington, D.C.: Sept. 29, 2000). [34] P.L. 480 authorizes USAID to preposition food aid both domestically and abroad with a cap on storage expenses of $2 million per fiscal year. [35] Purchases for the Lake Charles prepositioning site must reach the warehouse and may not be diverted in advance. [36] USAID representatives suggested they might consider pursuing a long-term transportation agreement for prepositioned tonnage to Djibouti. KCCO officials suggested that, as part of such a program, earlier purchases of food could also reduce commodity prices. [37] USAID chooses prepositioning locations based on three factors: (1) storage and warehouse costs; (2) technical criteria such as the port's plan of operations and personnel capacity, and the frequency of service provided by ocean carriers; and (3) past performance. [38] USAID is considering building inventory management into warehouse contracts and establishing standard operating procedures. [39] A phytosanitary certificate is a document required by many states and foreign countries for the import of non-processed, plant products. As specified by the importing country or state, exported products must meet various plant health requirements pertaining to pests, plant diseases, chemical treatments and weeds. [40] USAID Inspector General, Audit of USAID/Madagascar's Distribution of PL 480 Title II Non-Emergency Assistance in Support of its Direct Food Aid Distribution Program, 2003. See also Audit of USAID/Ghana's Distribution of P.L. 480 Title II Non-Emergency Assistance in Support of Its Direct Food Aid Distribution Program, 2003; and Audit of USAID/ Ethiopia's Distribution of P.L. 480 Title II Non-Emergency Assistance in Support of Its Direct Food Aid Distribution Program, 2003. [41] As part of the 2002 Farm Bill, the Congress directed USAID to streamline program management as well as procedures and guidelines, including "information collection and reporting systems by identifying critical information that needs to be monitored and reported on by eligible organizations." In its report to the Congress in 2003, USAID identified actions to help achieve legislative directives, which included a re-examination of its staffing and human resources requirements to ensure timeliness and efficiency, especially due to the workload imposed by a $1.4 billion Title II program. However, USAID did not conduct a systematic assessment of its workload and staffing requirements for the Office of Food for Peace to determine appropriate levels to monitor its operations in over 50 countries. [42] In addition to Title II-funded positions, USAID missions and regional offices have positions that are funded through other sources such as development assistance or operating budgets for these offices. Although these staff in this positions may monitor food aid programs, they would also be responsible for monitoring other programs. [43] In 2005, USAID's East Africa regional office had oversight responsibilities for $1.3 billion in food aid distributed in the region, including about $377 million from the Bill Emerson Humanitarian Trust to meet emergency needs in Ethiopia, Eritrea, and Sudan. [44] In contrast, while USAID's mission in Ethiopia also comes under the purview of USAID's East Africa regional office, it has its own staff to monitor its food aid programs. Specifically, 2 U.S.-national and 4 foreign-national staff manage and monitor U.S. food aid programs in Ethiopia, funded at $143 million in 2006. [45] USAID hires U.S. and foreign nationals under personal service contracts to complement its workforce of U.S. foreign service and civil service personnel. These personal service contractors, or PSCs, serve in USAID's overseas offices or missions and are generally considered to be more cost-effective by the agency. [46] USDA administers Public Law (P.L.) 480 Title I, Food for Progress, Section 416(b), and the McGovern-Dole International Food for Education and Child Nutrition programs. USAID administers P.L. 480 Title II. GAO's Mission: The Government Accountability Office, the audit, evaluation and investigative arm of Congress, exists to support Congress in meeting its constitutional responsibilities and to help improve the performance and accountability of the federal government for the American people. 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