Problems in Developing the 1980 Census Mail List

Gao ID: GGD-80-50 March 31, 1980

In developing a complete and accurate national mail list for the 1980 census, the Bureau of the Census experienced many operational problems. The Bureau's two basic operations for developing the national mail list are (1) physically canvassing rural and small urban areas and listing addresses (prelisting), and (2) purchasing commercial mail lists for major urban areas. The commerical lists are refined through physical canvassing. The quality of the mail lists developed in these two operations is checked by the Postal Service.

There were numerous shortcomings in operations for developing the mail list for rural and small urban communities. On the basis of experience, the Bureau determined that the mail-out/mail-back procedure improves census results and that commercial mail lists are a good starting point for developing a mail list. However, few vendors could meet the Bureau's overall needs for mail lists, and limitations in the Bureau's mail list evaluation procedures did not assure that the best lists were purchased. The Postal Service reviews are very important in developing a complete and accurate mail list. Past experience has shown that the Postal Service does materially improve a list but that there are still many missing addresses. The percent missed is not alarming when the Postal Service is initially provided a good list and when sucessive reviews are made.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

Director: No director on record Team: No team on record Phone: No phone on record


The Justia Government Accountability Office site republishes public reports retrieved from the U.S. GAO These reports should not be considered official, and do not necessarily reflect the views of Justia.