Polar-Orbiting Operational Environmental Satellites

Restructuring Is Under Way, but Technical Challenges and Risks Remain Gao ID: GAO-07-498 April 27, 2007

The National Polar-orbiting Operational Environmental Satellite System (NPOESS) is a tri-agency acquisition--managed by the Departments of Commerce and Defense and the National Aeronautics and Space Administration--which experienced escalating costs, schedule delays, and technical difficulties. These factors led to a June 2006 decision to restructure the program thereby decreasing the program's complexity, increasing its estimated cost to $12.5 billion, and delaying the first two satellites by 3 to 5 years. GAO was asked to (1) assess progress in restructuring the acquisition, (2) evaluate progress in establishing an effective management structure, (3) assess the reliability of the cost and schedule estimate, and (4) identify the status and key risks facing the program's major segments. To do so, GAO analyzed program and contractor data, attended program reviews, and interviewed program officials

The NPOESS program office has made progress in restructuring the acquisition by establishing and implementing interim program plans guiding the contractors' work activities in 2006 and 2007; however, important tasks leading up to finalizing contract changes remain to be completed. Executive approvals of key acquisition documents are about 6 months late--due in part to the complexity of navigating three agencies' approval processes. Delays in finalizing these documents could hinder plans to complete contract negotiations by July 2007 and could keep the program from moving forward in fiscal year 2008 with a new program baseline. The program office has also made progress in establishing an effective management structure by adopting a new organizational framework with increased oversight from program executives and by instituting more frequent and rigorous program reviews; however, plans to reassign the recently appointed Program Executive Officer will likely increase the program's risks. Additionally, the program lacks a process and plan for identifying and filling staffing shortages, which has led to delays in key activities such as cost estimating and contract revisions. Until this process is in place the NPOESS program faces increased risk of further delays. The methodology supporting a June 2006 independent cost estimate with the expectation of initial satellite launch in January 2013 was reliable, but recent events could increase program costs and delay schedules. Specifically, the program continues to experience technical problems on key sensors and program costs will likely be adjusted during upcoming negotiations on contract changes. A new baseline cost and schedule reflecting these factors is expected by July 2007. Development and testing of major NPOESS segments--including key sensors and ground systems--are under way, but significant risks remain. For example, while work continues on key sensors, two of them experienced significant problems and are considered high risk. Additionally, while progress has been made in reducing delays in the data processing system, work remains in refining the algorithms needed to translate sensor observations into useable weather products. Given the tight time frames for completing this work, it will be important for program officials and executives to continue to provide close oversight of milestones and risks.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

Director: Team: Phone:


GAO-07-498, Polar-Orbiting Operational Environmental Satellites: Restructuring Is Under Way, but Technical Challenges and Risks Remain This is the accessible text file for GAO report number GAO-07-498 entitled 'Polar-Orbiting Operational Environmental Satellites: Restructuring Is Under Way, but Technical Challenges and Risks Remain' which was released on June 8, 2007. This text file was formatted by the U.S. Government Accountability Office (GAO) to be accessible to users with visual impairments, as part of a longer term project to improve GAO products' accessibility. Every attempt has been made to maintain the structural and data integrity of the original printed product. Accessibility features, such as text descriptions of tables, consecutively numbered footnotes placed at the end of the file, and the text of agency comment letters, are provided but may not exactly duplicate the presentation or format of the printed version. 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Report to Congressional Requesters: United States Government Accountability Office: GAO: April 2007: Polar-Orbiting Operational Environmental Satellites: Restructuring Is Under Way, but Technical Challenges and Risks Remain: GAO-07-498: GAO Highlights: Highlights of GAO-07-498, a report to congressional requesters Why GAO Did This Study: The National Polar-orbiting Operational Environmental Satellite System (NPOESS) is a tri-agency acquisition”managed by the Departments of Commerce and Defense and the National Aeronautics and Space Administration”which experienced escalating costs, schedule delays, and technical difficulties. These factors led to a June 2006 decision to restructure the program thereby decreasing the program‘s complexity, increasing its estimated cost to $12.5 billion, and delaying the first two satellites by 3 to 5 years. GAO was asked to (1) assess progress in restructuring the acquisition, (2) evaluate progress in establishing an effective management structure, (3) assess the reliability of the cost and schedule estimate, and (4) identify the status and key risks facing the program‘s major segments. To do so, GAO analyzed program and contractor data, attended program reviews, and interviewed program officials. What GAO Found: The NPOESS program office has made progress in restructuring the acquisition by establishing and implementing interim program plans guiding the contractors‘ work activities in 2006 and 2007; however, important tasks leading up to finalizing contract changes remain to be completed. Executive approvals of key acquisition documents are about 6 months late”due in part to the complexity of navigating three agencies‘ approval processes. Delays in finalizing these documents could hinder plans to complete contract negotiations by July 2007 and could keep the program from moving forward in fiscal year 2008 with a new program baseline. The program office has also made progress in establishing an effective management structure by adopting a new organizational framework with increased oversight from program executives and by instituting more frequent and rigorous program reviews; however, plans to reassign the recently appointed Program Executive Officer will likely increase the program‘s risks. Additionally, the program lacks a process and plan for identifying and filling staffing shortages, which has led to delays in key activities such as cost estimating and contract revisions. Until this process is in place the NPOESS program faces increased risk of further delays. The methodology supporting a June 2006 independent cost estimate with the expectation of initial satellite launch in January 2013 was reliable, but recent events could increase program costs and delay schedules. Specifically, the program continues to experience technical problems on key sensors and program costs will likely be adjusted during upcoming negotiations on contract changes. A new baseline cost and schedule reflecting these factors is expected by July 2007. Development and testing of major NPOESS segments”including key sensors and ground systems”are under way, but significant risks remain. For example, while work continues on key sensors, two of them experienced significant problems and are considered high risk (see table). Additionally, while progress has been made in reducing delays in the data processing system, work remains in refining the algorithms needed to translate sensor observations into useable weather products. Given the tight time frames for completing this work, it will be important for program officials and executives to continue to provide close oversight of milestones and risks. Table: Key NPOESS Components and Corresponding Risk Levels: NPOESS component: Visible/infrared imager radiometer suite; Risk Level: High. NPOESS component: Cross-track infrared sounder; Risk Level: High. NPOESS component: Ozone mapper/profiler suite; Risk Level: Moderate. NPOESS component: Advanced technology microwave sounder; Risk Level: Low. NPOESS component: Command, control, and communications system; Risk Level: Low. NPOESS component: Interface data processing system; Risk Level: Moderate. Source: GAO analysis of NPOESS Integrated Program Office data. [End of table] What GAO Recommends: GAO recommends that the appropriate executives approve key acquisition documents, the Secretary of Defense delay reassigning the Program Executive, and the Secretary of Commerce ensure that program authorities identify and address staffing needs. Agency officials agreed with all of the recommendations except delaying the Program Executive‘s reassignment. GAO believes that proceeding with this reassignment would increase program risks. [Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-07-498]. To view the full product, including the scope and methodology, click on the link above. For more information, contact David A. Powner, (202) 512-9286, and pownerd@gao.gov. [End of section] Contents: Letter: Results in Brief: Background: NPOESS Acquisition Restructuring Is Well Under Way, but Key Steps Remain To Be Completed: Progress Has Been Made in Establishing an Effective NPOESS Management Structure, but Executive Turnover Will Increase Risks, and Staffing Problems Remain: Methodology Supporting the June 2006 Cost and Schedule Estimate Was Reliable, but Recent Events Could Increase Program Costs: Major Program Segments Are Under Development, but Significant Risks Remain: Conclusions: Recommendations for Executive Action: Agency Comments and Our Evaluation: Appendix I: Objectives, Scope, and Methodology: Appendix II: Overview of Satellite Data Processing Algorithms and the Calibration and Validation Process: Appendix III: Comments from the Department of Commerce: Appendix IV: Comments from the Department of Defense: Appendix V: Comments from the National Aeronautics and Space Administration: Appendix VI: GAO Contact and Staff Acknowledgments: Tables: Table 1: Expected NPOESS Instruments as of August 31, 2004 (critical sensors are in bold): Table 2: Summary of Changes to the NPOESS Program: Table 3: Key Program Milestones: Table 4: Changes to NPOESS Instruments (critical sensors are in bold): Table 5: Planned Configuration of Sensors on NPP and NPOESS Satellites: Table 6: Elements of a Sound Cost Estimating Methodology: Table 7: Status of Selected Components of the Space Segment, as of April 2007: Table 8: Status of Ground Segment Components: Figures: Figure 1: Configuration of Operational Polar Satellites: Figure 2: A Generic Data Relay Pattern for Polar Meteorological Satellite Systems: Figure 3: Satellite Data Processing Steps: Figure 4: Analysis of Ozone Concentration from POES Satellite Data: Figure 5: POES Image of Hurricane Katrina in 2005: Figure 6: Organizations Coordinated by the NPOESS Integrated Program Office: Figure 7: Progress on Planned Milestones in Fiscal Year 2006, as of October 1, 2006: Figure 8: Progress on Planned Milestones in Fiscal Year 2007, as of January 20, 2007: Figure 9: Overview of New Management Structure: Figure 10: Cumulative Cost and Schedule Variance for the NPOESS Space Segment over a 13-Month Period: Figure 11: Cumulative Cost and Schedule Variance for the NPOESS IDPS Development over a 13-Month Period: Figure 12: Cumulative Cost and Schedule Variance for the NPOESS Command, Control, and Communications Segment over a 13-Month Period: Figure 13: Satellite Data Processing Algorithms: Figure 14: Describes the High-Level Calibration and Validation Process: Abbreviations: ATMS: advanced technology microwave sounder: CMIS: conical-scanned microwave imager/sounder: CrIS: cross-track infrared sounder: DMSP: Defense Meteorological Satellite Program: DOD: Department of Defense: EDR: environmental data record: IDPS: interface data processing system: NASA: National Aeronautics and Space Administration: NESDIS: National Environmental Satellite Data and Information Service: NOAA: National Oceanic and Atmospheric Administration: NPOESS: National Polar-orbiting Operational Environmental Satellite System: NPP: NPOESS Preparatory Project: POES: Polar-orbiting Operational Environmental Satellites: OMPS: ozone mapper/profiler suite: VIIRS: visible/infrared imager radiometer suite: United States Government Accountability Office: Washington, DC 20548: April 27, 2007: The Honorable Nick Lampson: Chairman: The Honorable Bob Inglis: Ranking Republican Member: Subcommittee on Energy and Environment: Committee on Science and Technology: House of Representatives: The Honorable David Wu: House of Representatives: The Honorable Vernon J. Ehlers: House of Representatives: The planned National Polar-orbiting Operational Environmental Satellite System (NPOESS) program is expected to be a state-of-the-art, environment-monitoring satellite system that will replace two existing polar-orbiting environmental satellite systems. Polar-orbiting satellites provide data and imagery that are used by weather forecasters, climatologists, and the military to map and monitor changes in weather, climate, the oceans, and the environment. The NPOESS program is considered critical to the United States' ability to maintain the continuity of data required for weather forecasting (including severe weather events such as hurricanes) and global climate monitoring through the year 2026. Three agencies share responsibility for the NPOESS acquisition: the Department of Commerce's National Oceanic and Atmospheric Administration (NOAA), the Department of Defense (DOD)/United States Air Force, and the National Aeronautics and Space Administration (NASA). To manage the NPOESS program, these agencies established a tri- agency integrated program office. In recent years, this program has experienced escalating costs, schedule delays, and technical difficulties, leading to a June 2006 decision to restructure the program. This decision decreased the complexity of the program by reducing the number of satellites and sensors, increased the estimated cost of the program to $12.5 billion, and delayed the launches of the first two satellites by 3 to 5 years. This report responds to your request that we (1) evaluate the NPOESS program office's progress in restructuring the acquisition, (2) evaluate the program office's progress in establishing an effective management structure, (3) assess the reliability of the life cycle cost estimate and proposed schedule, and (4) identify the status and key risks facing the program's major segments and evaluate the adequacy of the program's efforts to mitigate these risks. To evaluate the program office's progress in restructuring the acquisition, we assessed program documentation, attended management status briefings, and interviewed program officials. To determine progress in establishing a new management structure, we assessed the status of efforts to implement past recommendations regarding the management structure and staffing, attended senior-level management review meetings, reviewed program documents, and interviewed program officials. To assess the cost estimate, we evaluated the methodology and assumptions used to develop the estimate and interviewed program officials to identify any assumptions that may have changed. To determine the status, risk, and risk mitigation efforts for the program, we analyzed monthly program management documents and interviewed NOAA, NASA, and DOD officials to determine concerns with these mitigation efforts. In addition, this report builds on other work we have done on environmental satellite programs over the last several years.[Footnote 1] We conducted our work at the NPOESS Integrated Program Office headquarters and at DOD, NOAA, and NASA facilities in the Washington, D.C., metropolitan area. We performed our work from July 2006 to April 2007 in accordance with generally accepted government auditing standards. Appendix I contains additional details on our objectives, scope, and methodology. Results in Brief: The NPOESS program office has made progress in restructuring the acquisition by establishing and implementing interim program plans guiding the contractors' work activities in 2006 and 2007; however, important tasks leading up to finalizing contract changes remain to be completed. While the program office developed key acquisition documents, including a memorandum of agreement on the roles and responsibilities of the three agencies, a revised acquisition strategy, and a system engineering plan, the responsible executives in the three agencies have not yet approved these documents--even though they were due by September 1, 2006. Finalizing these documents is essential to ensure interagency agreement and will allow the program office to move forward in completing other activities related to restructuring the program. These activities include conducting an integrated baseline review with the contractor to reach agreement on the schedule and work activities and finalizing changes to the NPOESS development and production contract--thereby allowing the program office to lock down a new acquisition baseline cost and schedule. Until the key acquisition documents are approved by the appropriate executives in each agency, the program faces increased risk that restructuring activities will not be completed in time to allow it to move forward in fiscal year 2008 with a new program baseline in place. This places the NPOESS program at risk of continued delays and future cost increases. The program office has also made progress in establishing an effective management structure by adopting a new organizational framework with increased oversight from program executives and by instituting more frequent and rigorous program management reviews; however, planned changes in executive management will likely increase program risk, and the program lacks a process and plan for identifying and filling staffing shortages. As a result, the program experienced delays in beginning key activities such as cost estimating and contract revisions. Until this process is in place and working, the NPOESS program faces increased risk of further delays. The methodology supporting a June 2006 cost and schedule estimate was reliable, but recent events could lead to increased program costs and delay schedules. DOD's independent cost estimating group used an acceptable methodology in developing a June 2006 cost estimate of $11.5 billion for the acquisition portion of the restructured program with the expectation of initial satellite launch in January 2013. Consistent with DOD direction, this estimate did not include roughly $1 billion in operations and support costs--bringing the total life cycle cost estimate to $12.5 billion. However, the program continues to experience technical problems on key sensors, and program costs will likely be adjusted during upcoming negotiations on contract changes. The NPOESS program office is developing its own cost estimate to further refine the one developed in June 2006 to help it negotiate contract changes. A new baseline cost and schedule will be established once the contract is finalized--an event that the Program Director expects to occur by July 2007. Development and testing of major program segments--including key sensors and the ground systems--are under way, but significant risks remain. For example, work continues on key sensors, but two sensors-- the Visible/Infrared Imager Radiometer Suite and the Cross-track Infrared Sounder--continue to experience significant difficulties. Specifically, the former encountered three significant problems with image quality and reliability during environmental testing of the engineering unit, and the latter suffered a major structural failure during vibration testing. Additionally, while significant progress has been made in reducing delays in the NPOESS data processing system, much work remains in refining the algorithms needed to translate sensor observations into usable weather products. Given the tight time frames for completing key sensors, integrating them with the demonstration spacecraft (called the NPOESS Preparatory Project or NPP) and getting the ground-based data processing systems developed, tested, and deployed, it will be important for the Integrated Program Office, the Program Executive Office, and the Executive Committee to continue to provide close oversight of milestones and risks. We are making recommendations to the Secretaries of Commerce and Defense and to the Administrator of NASA to ensure that the appropriate executives finalize key acquisition documents by the end of April 2007 in order to allow the restructuring of the program to proceed. We are also making recommendations to the Secretary of Defense to direct the Air Force to delay reassigning the recently appointed Program Executive Officer until key program risks are resolved. We are also making recommendations to the Secretary of Commerce to ensure that NPOESS program authorities develop and implement a written process for identifying and addressing human capital needs and that they establish a plan to immediately fill needed positions. The Department of Commerce, DOD, and NASA provided written comments on our draft report (see apps. III, IV, and V). All three agencies agreed that it was important to finalize key acquisition documents in a timely manner, and DOD proposed extending the due dates for the documents to July 2, 2007. In addition, the Department of Commerce concurred with our recommendation to identify and address human capital needs and immediately fill open positions in the NPOESS program office. Commerce noted that NOAA was taking actions in both areas. However, DOD did not concur with our recommendation to delay reassigning the Program Executive Officer, noting that the Program Director responsible for the acquisition program would remain in place for 4 years. While it is important that the System Program Director remain in place to ensure continuity in executing the acquisition, this position does not ensure continuity in the important oversight and coordination functions provided by the current Program Executive Officer. We remain concerned that reassigning the Program Executive at a time when NPOESS is still facing critical cost, schedule, and technical challenges will place the program at further risk. All three agencies also provided technical comments, which we have incorporated in this report as appropriate. Background: Since the 1960s, the United States has operated two separate operational polar-orbiting meteorological satellite systems: the Polar- orbiting Operational Environmental Satellite (POES) series-- managed by NOAA, and the Defense Meteorological Satellite Program (DMSP)--managed by the Air Force. These satellites obtain environmental data that are processed to provide graphical weather images and specialized weather products. These satellite data are also the predominant input to numerical weather prediction models, which are a primary tool for forecasting weather 3 or more days in advance-- including forecasting the path and intensity of hurricanes. The weather products and models are used to predict the potential impact of severe weather so that communities and emergency managers can help prevent and mitigate their effects. Polar satellites also provide data used to monitor environmental phenomena, such as ozone depletion and drought conditions, as well as data sets that are used by researchers for a variety of studies such as climate monitoring. Unlike geostationary satellites, which maintain a fixed position relative to the earth, polar-orbiting satellites constantly circle the earth in an almost north-south orbit, providing global coverage of conditions that affect the weather and climate. Each satellite makes about 14 orbits a day. As the earth rotates beneath it, each satellite views the entire earth's surface twice a day. Currently, there are two operational POES satellites and two operational DMSP satellites that are positioned so that they can observe the earth in early morning, midmorning, and early afternoon polar orbits. Together, they ensure that, for any region of the earth, the data provided to users are generally no more than 6 hours old. Figure 1 illustrates the current operational polar satellite configuration. Besides the four operational satellites, six older satellites are in orbit that still collect some data and are available to provide limited backup to the operational satellites should they degrade or fail. In the future, both NOAA and the Air Force plan to continue to launch additional POES and DMSP satellites every few years, with final launches scheduled for 2009 and 2012, respectively.[Footnote 2] Figure 1: Configuration of Operational Polar Satellites: [See PDF for image] Source: GAO, based on NPOESS Integrated Program Office data. [End of figure] Each of the polar satellites carries a suite of sensors designed to detect environmental data that are either reflected or emitted from the earth, the atmosphere, and space. The satellites broadcast a subset of these data in real time to properly equipped field terminals that are within a direct line of sight; these field terminals are located at universities, on battlefields, or on ships. Additionally, the polar satellites store the observed environmental data and then transmit them to NOAA and Air Force ground stations when the satellites pass overhead. The ground stations then relay the data via communications satellites to the appropriate meteorological centers for processing. Under a shared processing agreement among four satellite data processing centers--NOAA's National Environmental Satellite Data and Information Service (NESDIS), the Air Force Weather Agency, the Navy's Fleet Numerical Meteorology and Oceanography Center, and the Naval Oceanographic Office--different centers are responsible for producing and distributing, via a shared network, different environmental data sets, specialized weather and oceanographic products, and weather prediction model outputs. Each of the four processing centers is also responsible for distributing the data to its respective users. For the DOD centers, the users include regional meteorology and oceanography centers, as well as meteorology and oceanography staff on military bases, the Naval Fleet, and mobile field sites. NESDIS forwards the data to NOAA's National Weather Service for distribution and use by government and commercial forecasters. The processing centers also use the Internet to distribute data to the general public. NESDIS is responsible for the long-term archiving of data and derived products from POES and DMSP. Figure 2 depicts a generic data relay pattern from the polar-orbiting satellites to the data processing centers and field terminals. Figure 2: A Generic Data Relay Pattern for Polar Meteorological Satellite Systems: [See PDF for image] Source: GAO, based on NPOESS Integrated Program Office data. [End of figure] Polar Satellite Data and Products: Polar satellites gather a broad range of data that are transformed into a variety of products. Satellite sensors observe different bands of radiation wavelengths, called channels, which are used for remotely determining information about the earth's atmosphere, land surface, oceans, and the space environment. When first received, satellite data are considered raw data. To make them usable, the processing centers format the data so that they are time-sequenced and include earth location and calibration information. After formatting, these data are called raw data records. The centers further process these raw data records into channel-specific data sets, called sensor data records and temperature data records. These data records are then used to derive weather and climate products called environmental data records (EDR). EDRs include a wide range of atmospheric products detailing cloud coverage, temperature, humidity, and ozone distribution; land surface products showing snow cover, vegetation, and land use; ocean products depicting sea surface temperatures, sea ice, and wave height; and characterizations of the space environment. Combinations of these data records (raw, sensor, temperature, and environmental data records) are also used to derive more sophisticated products, including outputs from numerical weather models and assessments of climate trends. Figure 3 is a simplified depiction of the various stages of satellite data processing, and figures 4 and 5 depict examples of EDR weather products. Figure 3: Satellite Data Processing Steps: [See PDF for image] Source: GAO analysis of NOAA information. [End of figure] Figure 4: Analysis of Ozone Concentration from POES Satellite Data: [See PDF for image] Source: NOAA's National Environmental Satellite Data and Information Service. [End of figure] Figure 5: POES Image of Hurricane Katrina in 2005: [See PDF for image] Source: NOAA's National Environmental Satellite Data and Information Service. [End of figure] NPOESS Overview: With the expectation that combining the POES and DMSP programs would reduce duplication and result in sizable cost savings, a May 1994 Presidential Decision Directive required NOAA and DOD to converge the two satellite programs into a single satellite program capable of satisfying both civilian and military requirements.[Footnote 3] The converged program, NPOESS, is considered critical to the United States' ability to maintain the continuity of data required for weather forecasting and global climate monitoring through the year 2026. To manage this program, DOD, NOAA, and NASA formed the tri-agency Integrated Program Office, located within NOAA. Within the program office, each agency has the lead on certain activities: NOAA has overall program management responsibility for the converged system and for satellite operations; DOD has the lead on the acquisition; and NASA has primary responsibility for facilitating the development and incorporation of new technologies into the converged system. NOAA and DOD share the costs of funding NPOESS, while NASA funds specific technology projects and studies. Figure 6 depicts the organizations that make up the NPOESS program office and lists their responsibilities. Figure 6: Organizations Coordinated by the NPOESS Integrated Program Office: [See PDF for image] Source: GAO, based on NPOESS Integrated Program Office data. [End of figure] The NPOESS program office is overseen by an Executive Committee, which is made up of the Administrators of NOAA and NASA and the Undersecretary of the Air Force. NPOESS Acquisition Strategy: NPOESS is a major system acquisition that was originally estimated to cost about $6.5 billion over the 24-year life of the program from its inception in 1995 through 2018. The program is to provide satellite development, satellite launch and operation, and ground-based satellite data processing. These deliverables are grouped into four main categories: (1) the space segment, which includes the satellites and sensors; (2) the integrated data processing segment, which is the system for transforming raw data into EDRs and is to be located at the four processing centers; (3) the command, control, and communications segment, which includes the equipment and services needed to support satellite operations; and (4) the launch segment, which includes the launch vehicle services. When the NPOESS engineering, manufacturing, and development contract was awarded in August 2002, the cost estimate was adjusted to $7 billion. Acquisition plans called for the procurement and launch of six satellites over the life of the program, as well as the integration of 13 instruments--consisting of 10 environmental sensors and three subsystems. Together, the sensors were to receive and transmit data on atmospheric, cloud cover, environmental, climatic, oceanographic, and solar-geophysical observations. The subsystems were to support nonenvironmental search and rescue efforts, sensor survivability, and environmental data collection activities. The program office considered 4 of the sensors to be critical because they provide data for key weather products; these sensors are in bold in table 1, which describes each of the expected NPOESS instruments. Table 1: Expected NPOESS Instruments as of August 31, 2004 (critical sensors are in bold): Instrument: Advanced technology microwave sounder (ATMS); Description: Measures microwave energy released and scattered by the atmosphere and is to be used with infrared sounding data from NPOESS's cross-track infrared sounder to produce daily global atmospheric temperature, humidity, and pressure profiles. Instrument: Aerosol polarimetry sensor; Description: Retrieves specific measurements of clouds and aerosols (liquid droplets or solid particles suspended in the atmosphere, such as sea spray, smog, and smoke). Instrument: Conical-scanned microwave imager/sounder (CMIS); Description: Collects microwave images and data needed to measure rain rate, ocean surface wind speed and direction, amount of water in the clouds, and soil moisture, as well as temperature and humidity at different atmospheric levels. Instrument: Cross-track infrared sounder (CrIS); Description: Collects measurements of the earth's radiation to determine the vertical distribution of temperature, moisture, and pressure in the atmosphere. Instrument: Data collection system; Description: Collects environmental data from platforms around the world and delivers them to users worldwide. Instrument: Earth radiation budget sensor; Description: Measures solar short-wave radiation and long-wave radiation released by the earth back into space on a worldwide scale to enhance long-term climate studies. Instrument: Ozone mapper/profiler suite (OMPS); Description: Collects data needed to measure the amount and distribution of ozone in the earth's atmosphere. Instrument: Radar altimeter; Description: Measures variances in sea surface height/topography and ocean surface roughness, which are used to determine sea surface height, significant wave height, and ocean surface wind speed and to provide critical inputs to ocean forecasting and climate prediction models. Instrument: Search and rescue satellite aided tracking system; Description: Detects and locates aviators, mariners, and land-based users in distress. Instrument: Space environmental sensor suite; Description: Collects data to identify, reduce, and predict the effects of space weather on technological systems, including satellites and radio links. Instrument: Survivability sensor; Description: Monitors for attacks on the satellite and notifies other instruments in case of an attack. Instrument: Total solar irradiance sensor; Description: Monitors and captures total and spectral solar irradiance data. Instrument: Visible/infrared imager radiometer suite (VIIRS); Description: Collects images and radiometric data used to provide information on the earth's clouds, atmosphere, ocean, and land surfaces. Source: GAO, based on NPOESS Integrated Program Office data. [End of table] In addition, NPP was planned as a demonstration satellite to be launched several years before the first NPOESS satellite in order to reduce the risk associated with launching new sensor technologies and to ensure continuity of climate data with NASA's Earth Observing System satellites. NPP is to host three of the four critical NPOESS sensors (VIIRS, CrIS, and ATMS), as well as one other noncritical sensor (OMPS). NPP is to provide the program office and the processing centers an early opportunity to work with the sensors, ground control, and data processing systems. When the NPOESS development contract was awarded, the schedule for launching the satellites was driven by a requirement that the satellites be available to back up the final POES and DMSP satellites should anything go wrong during the planned launches of these satellites. In general, satellite experts anticipate that roughly 1 out of every 10 satellites will fail either during launch or during early operations after launch. Early program milestones included (1) launching NPP by May 2006, (2) having the first NPOESS satellite available to back up the final POES satellite launch in March 2008, and (3) having the second NPOESS satellite available to back up the final DMSP satellite launch in October 2009. If the NPOESS satellites were not needed to back up the final predecessor satellites, their anticipated launch dates would have been April 2009 and June 2011, respectively. NPOESS Experienced Cost Increases, Schedule Delays, and Technical Problems over Several Years: Over the last few years, NPOESS has experienced continued cost increases and schedule delays, requiring difficult decisions to be made about the program's direction and capabilities. In 2003, we reported that changes in the NPOESS funding stream caused a delay in the program's schedule.[Footnote 4] Specifically, in late 2002, DOD shifted the expected launch date for its final DMSP satellite from 2009 to 2010. As a result, the department reduced funding for NPOESS by about $65 million between fiscal years 2004 and 2007. According to program officials, because NOAA was required to provide the same level of funding that DOD provides, this change triggered a corresponding reduction in funding by NOAA for those years. As a result of the reduced funding, program officials were forced to make difficult decisions about what to focus on first. The program office decided to keep NPP as close to its original schedule as possible because of its importance to the eventual NPOESS development and to shift some of the program's deliverables to later years. This shift affected the NPOESS deployment schedule. To plan for this shift, the program office developed a new program cost and schedule baseline. After this new baseline was completed in 2004, we reported that the program office increased the NPOESS cost estimate from about $7 billion to $8.1 billion; delayed key milestones, including the planned launch of the first NPOESS satellite--which was delayed by 7 months; and extended the life of the program from 2018 to 2020.[Footnote 5] The cost increases reflected changes to the NPOESS contract, as well as increased program management funds. According to the program office, contract changes included extension of the development schedule, increased sensor costs, and additional funds needed for mitigating risks. Increased program management funds were added for noncontract costs and management reserves. At that time, we also noted that other factors could further affect the revised cost and schedule estimates. Specifically, the contractor was not meeting expected cost and schedule targets on the new baseline because of technical issues in the development of key sensors, including the critical VIIRS sensor. Based on its performance through May 2004, we estimated that the contractor would most likely overrun its contract at completion in September 2011 by $500 million--thereby increasing the projected life cycle cost to $8.6 billion. In addition, we reported that risks associated with the development of the critical sensors, integrated data processing system, and algorithms, among other things, could contribute to further cost increases and schedule slips- -and we noted that continued oversight was critical. The program office's baseline cost estimate was subsequently adjusted to $8.4 billion. In mid-November 2005, we reported that NPOESS continued to experience problems in the development of a key sensor, resulting in schedule delays and anticipated cost increases.[Footnote 6] At that time, we projected that the program's cost estimate had grown to about $10 billion based on contractor cost and schedule data. We reported that the program's issues were due, in part, to problems at multiple levels of management--including subcontractor, contractor, program office, and executive leadership. Recognizing that the budget for the program was no longer executable, the NPOESS Executive Committee planned to make a decision in December 2005 on the future direction of the program--what would be delivered, at what cost, and by when. This involved deciding among options involving increased costs, delayed schedules, and reduced functionality. We noted that continued oversight, strong leadership, and timely decision making were more critical than ever and we urged the committee to make a decision quickly so that the program could proceed. However, we subsequently reported that, in late November 2005, NPOESS cost growth exceeded a legislatively mandated threshold that requires DOD to certify the program to Congress.[Footnote 7] This placed any decision about the future direction of the program on hold until the certification took place in June 2006. In the meantime, the program office implemented an interim program plan for fiscal year 2006 to continue work on key sensors and other program elements using fiscal year 2006 funding. Nunn-McCurdy Process Led to a Decision to Restructure the NPOESS Program: The Nunn-McCurdy law[Footnote 8] requires DOD to take specific actions when a major defense acquisition program exceeds certain cost thresholds. In November 2005, key provisions of the act required the Secretary of Defense to notify Congress when a major defense acquisition was expected to overrun its project baseline by 15 percent or more and to certify the program to Congress when it was expected to overrun its baseline by 25 percent or more.[Footnote 9] At that time, NPOESS exceeded the 25 percent threshold, and DOD was required to certify the program. Certifying a program entailed providing a determination that (1) the program is essential to national security, (2) there are no alternatives to the program that will provide equal or greater military capability at less cost, (3) the new estimates of the program's cost are reasonable, and (4) the management structure for the program is adequate to manage and control costs. DOD established tri- agency teams--made up of DOD, NOAA, and NASA experts--to work on each of the four elements of the certification process. In June 2006, DOD (with the agreement of both of its partner agencies) certified a restructured NPOESS program, estimated to cost $12.5 billion through 2026. This decision approved a cost increase of $4 billion over the prior approved baseline cost and delayed the launch of NPP and the first two satellites by roughly 3 to 5 years. The new program also entailed establishing a stronger program management structure, reducing the number of satellites to be produced and launched from 6 to 4, and reducing the number of instruments on the satellites from 13 to 9--consisting of 7 environmental sensors and 2 subsystems. It also entailed using NPOESS satellites in the early morning and afternoon orbits and relying on European satellites for midmorning orbit data.[Footnote 10] Table 2 summarizes the major program changes made under the Nunn-McCurdy certification decision. Table 2: Summary of Changes to the NPOESS Program: Key area: Life cycle range; Program before the Nunn-McCurdy decision: 1995-2020; Program after the Nunn-McCurdy decision: 1995-2026. Key area: Estimated life cycle cost; Program before the Nunn-McCurdy decision: $8.4 billion; Program after the Nunn-McCurdy decision: $12.5 billion. Key area: Launch schedule; Program before the Nunn-McCurdy decision: NPP by October 2006; First NPOESS by November 2009; Second NPOESS by June 2011; Program after the Nunn-McCurdy decision: NPP by January 2010; First NPOESS by January 2013; Second NPOESS by January 2016. Key area: Management structure; Program before the Nunn-McCurdy decision: System Program Director reports to a tri-agency steering committee and the tri-agency Executive Committee; Independent program reviews noted insufficient system engineering and cost analysis staff; Program after the Nunn-McCurdy decision: System Program Director is responsible for day-to-day program management and reports to the Program Executive Officer; Program Executive Officer oversees program and reports to the tri-agency Executive Committee. Key area: Number of satellites; Program before the Nunn-McCurdy decision: 6 (in addition to NPP); Program after the Nunn-McCurdy decision: 4 (in addition to NPP). Key area: Number of orbits; Program before the Nunn-McCurdy decision: 3 (early morning, midmorning, and afternoon); Program after the Nunn- McCurdy decision: 2 (early morning and afternoon; will rely on European satellites for midmorning orbit data). Key area: Number and complement of instruments; Program before the Nunn-McCurdy decision: 13 instruments (10 sensors and 3 subsystems); Program after the Nunn-McCurdy decision: 9 instruments (7 sensors and 2 subsystems); 4 of the sensors are to provide fewer capabilities. Key area: Number of EDRs; Program before the Nunn-McCurdy decision: 55; Program after the Nunn-McCurdy decision: 39 (6 are to be degraded products). Source: GAO analysis of NPOESS Integrated Program Office data. [End of table] The Nunn-McCurdy certification decision established new milestones for the delivery of key program elements, including launching NPP by January 2010,[Footnote 11] launching the first NPOESS satellite (called C1) by January 2013, and launching the second NPOESS satellite (called C2) by January 2016. These revised milestones deviated from prior plans to have the first NPOESS satellite available to back up the final POES satellite should anything go wrong during that launch. Delaying the launch of the first NPOESS satellite means that if the final POES satellite fails on launch, satellite data users would need to rely on the existing constellation of environmental satellites until NPP data becomes available--almost 2 years later. Although NPP was not intended to be an operational asset, NASA agreed to move NPP to a different orbit so that its data would be available in the event of a premature failure of the final POES satellite. However, NPP will not provide all of the operational capability planned for the NPOESS spacecraft. If the health of the existing constellation of satellites diminishes--or if NPP data is not available, timely, and reliable--then there could be a gap in environmental satellite data. Table 3 summarizes changes in key program milestones over time. Table 3: Key Program Milestones: Milestones: Final POES launch[A]; As of the August 2002 contract award: March 2008; As of the February 2004 rebaselined program: March 2008; As of the June 2006 certification decision: February 2009; Change from 2004 rebaselined program: Not applicable. Milestones: NPP launch; As of the August 2002 contract award: May 2006; As of the February 2004 rebaselined program: October 2006; As of the June 2006 certification decision: January 2010[B]; Change from 2004 rebaselined program: 44-month delay. Milestones: First NPOESS satellite planned for launch (C1); As of the August 2002 contract award: April 2009; As of the February 2004 rebaselined program: November 2009; As of the June 2006 certification decision: January 2013; Change from 2004 rebaselined program: 38-month delay. Milestones: Final DMSP launch[A]; As of the August 2002 contract award: October 2009; As of the February 2004 rebaselined program: May 2010; As of the June 2006 certification decision: April 2012; Change from 2004 rebaselined program: Not applicable. Milestones: Second NPOESS satellite planned for launch (C2); As of the August 2002 contract award: June 2011; As of the February 2004 rebaselined program: June 2011; As of the June 2006 certification decision: January 2016; Change from 2004 rebaselined program: 55-month delay. Source: GAO analysis, based on NPOESS Integrated Program Office data. [A] POES and DMSP are not part of the NPOESS program. Their launch dates are provided to indicate the increased risk of satellite data gaps between when these systems launch and when the NPOESS satellites launch. [B] Although the certification decision specified NPP is to launch by January 2010, NASA plans to launch it by September 2009 to reduce the possibility of a gap in climate data continuity. [End of table] In order to reduce program complexity, the Nunn-McCurdy certification decision decreased the number of NPOESS sensors from 13 to 9 and reduced the functionality of 4 sensors. Specifically, of the 13 original sensors, 5 sensors remain unchanged, 3 were replaced with less capable sensors, 1 was modified to provide less functionality, and 4 were cancelled. Table 4 shows the changes to NPOESS sensors, including the 4 identified in bold as critical sensors. Table 4: Changes to NPOESS Instruments (critical sensors are in bold): Instrument: ATMS; Status of instrument after the Nunn-McCurdy decision: Unchanged; Change description: Sensor is to be included on NPP and on the first and third NPOESS satellites. Instrument: Aerosol polarimetry sensor; Status of instrument after the Nunn-McCurdy decision: Cancelled; Change description: Sensor was cancelled, but could be reintegrated on future NPOESS satellites should another party choose to fund it[A]. Instrument: CMIS; Status of instrument after the Nunn-McCurdy decision: Replaced; Change description: CMIS sensor was cancelled, and the program office is to procure a less complex Microwave imager/sounder for inclusion on the second, third, and fourth NPOESS satellites. Instrument: CrIS; Status of instrument after the Nunn-McCurdy decision: Unchanged; Change description: Sensor is to be included on NPP and on the first and third NPOESS satellites. Instrument: Data collection system; Status of instrument after the Nunn-McCurdy decision: Unchanged; Change description: Subsystem is to be included on all four NPOESS satellites. Instrument: Earth radiation budget sensor; Status of instrument after the Nunn-McCurdy decision: Replaced; Change description: Sensor was cancelled, and is to be replaced on the first NPOESS satellite (and no others) by an existing sensor with fewer capabilities called the Cloud's and Earth's Radiant Energy System. Instrument: OMPS; Status of instrument after the Nunn-McCurdy decision: Modified; Change description: One part of the sensor, called OMPS (nadir), is to be included on NPP and on the first and third NPOESS satellites; the remaining part, called OMPS (limb), was cancelled on the NPOESS satellites, but will be included on NPP[A]. Instrument: Radar altimeter; Status of instrument after the Nunn- McCurdy decision: Cancelled; Change description: Sensor was cancelled, but could be reintegrated on future NPOESS satellites should another party choose to fund it. Instrument: Search and rescue satellite aided tracking system; Status of instrument after the Nunn-McCurdy decision: Unchanged; Change description: Subsystem is to be included on all four NPOESS satellites. Instrument: Space environmental sensor suite; Status of instrument after the Nunn-McCurdy decision: Replaced; Change description: Sensor is to be replaced by a less capable, less expensive, legacy sensor called the Space Environment Monitor on the first and third NPOESS satellites. Instrument: Survivability sensor; Status of instrument after the Nunn- McCurdy decision: Cancelled; Change description: Subsystem contract was cancelled, but could be reintegrated on future NPOESS satellites should another party choose to fund it. Instrument: Total solar irradiance sensor; Status of instrument after the Nunn-McCurdy decision: Cancelled; Change description: Sensor contract was cancelled but could be reintegrated on future NPOESS satellites should another party choose to fund it. Instrument: VIIRS; Status of instrument after the Nunn-McCurdy decision: Unchanged; Change description: Sensor is to be included on NPP and on all four NPOESS satellites. Source: GAO analysis of NPOESS Integrated Program Office data. [A] While direct program funding for these instruments was eliminated, the instruments could be reintegrated on NPOESS satellites should other parties choose to fund them. The Nunn-McCurdy decision requires the program office to allow sufficient space on the spacecraft for these instruments and to provide the funding needed to integrate them. [End of table] The changes in NPOESS sensors affected the number and quality of the resulting weather and environmental products, called EDRs. In selecting sensors for the restructured program, the Nunn-McCurdy process placed the highest priority on continuing current operational weather capabilities and a lower priority on obtaining selected environmental and climate measuring capabilities. As a result, the revised NPOESS system has significantly less capability for providing global climate measures than was originally planned. Specifically, the number of EDRs was decreased from 55 to 39, of which 6 are of a reduced quality. The 39 EDRs that remain include cloud base height, land surface temperature, precipitation type and rate, and sea surface winds. The 16 EDRs that were removed include cloud particle size and distribution, sea surface height, net solar radiation at the top of the atmosphere, and products to depict the electric fields in the space environment. The 6 EDRs that are of a reduced quality include ozone profile, soil moisture, and multiple products depicting energy in the space environment. Given the changes in planned sensors, program officials established a planned configuration for NPP and the four satellites of the NPOESS program, called C1, C2, C3, and C4 (see table 5). Program officials acknowledged that this configuration could change if other parties decided to develop the sensors that were cancelled. However, they noted that the planned configuration of the first satellite cannot change without increasing the risk that the launch will be delayed. Table 5: Planned Configuration of Sensors on NPP and NPOESS Satellites: Sensor: VIIRS; NPP: X; NPOESS C1: X; NPOESS C2: X; NPOESS C3: X; NPOESS C4: X. Sensor: Microwave imager/sounder (replacing CMIS); NPP: [Empty]; NPOESS C1: [Empty]; NPOESS C2: X; NPOESS C3: X; NPOESS C4: X. Sensor: CrIS; NPP: X; NPOESS C1: X; NPOESS C2: [Empty]; NPOESS C3: X; NPOESS C4: [Empty]. Sensor: ATMS; NPP: X; NPOESS C1: X; NPOESS C2: [Empty]; NPOESS C3: X; NPOESS C4: [Empty]. Sensor: Space environment monitor (replacing the space environmental sensor suite); NPP: [Empty]; NPOESS C1: X; NPOESS C2: [Empty]; NPOESS C3: X; NPOESS C4: [Empty]. Sensor: OMPS; NPP: X; NPOESS C1: X; NPOESS C2: [Empty]; NPOESS C3: X; NPOESS C4: [Empty]. Sensor: Data collection system; NPP: [Empty]; NPOESS C1: X; NPOESS C2: X; NPOESS C3: X; NPOESS C4: X. Sensor: Search and rescue satellite aided tracking system; NPP: [Empty]; NPOESS C1: X; NPOESS C2: X; NPOESS C3: X; NPOESS C4: X. Sensor: Cloud's and earth's radiant energy system (replacing the earth radiation budget sensor); NPP: [Empty]; NPOESS C1: X; NPOESS C2: [Empty]; NPOESS C3: [Empty]; NPOESS C4: [Empty]. Source: GAO analysis of NPOESS Integrated Program Office data. [End of table] Earned Value Management Techniques Provide Insight on Program Cost and Schedule: To be effective, project managers need current information on a contractor's progress in meeting contract deliverables. One method that can help project managers track this progress is earned value management. This method, used by DOD for several decades, compares the value of work accomplished during a given period with that of the work expected in that period. Differences from expectations are measured in both cost and schedule variances. Cost variances compare the earned value of the completed work with the actual cost of the work performed. For example, if a contractor completed $5 million worth of work and the work actually cost $6.7 million, there would be a -$1.7 million cost variance. Schedule variances are also measured in dollars, but they compare the earned value of the work completed with the value of work that was expected to be completed. For example, if a contractor completed $5 million worth of work at the end of the month but was budgeted to complete $10 million worth of work, there would be a -$5 million schedule variance. Positive variances indicate that activities are costing less or are completed ahead of schedule. Negative variances indicate activities are costing more or are falling behind schedule. These cost and schedule variances can then be used in estimating the cost and time needed to complete the program. NPOESS Acquisition Restructuring Is Well Under Way, but Key Steps Remain To Be Completed: Since the June 2006 decision to revise the scope, cost, and schedule of the NPOESS program, the program office has made progress in restructuring the satellite acquisition; however, important tasks leading up to revising and finalizing contract changes remain to be completed. Restructuring a major acquisition program like NPOESS is a process that involves identifying time critical and high priority work and keeping this work moving forward, while reassessing development priorities, interdependencies, deliverables, risks, and costs. It also involves revising important acquisition documents including the memorandum of agreement on the roles and responsibilities of the three agencies, the acquisition strategy, the system engineering plan, the test and evaluation master plan, the integrated master schedule defining what needs to happen by when, and the acquisition program baseline. The Nunn-McCurdy certification decision required the Secretaries of Defense and Commerce and the Administrator of NASA to sign a revised memorandum of agreement by August 6, 2006. It also required that the program office, Program Executive Officer, and the Executive Committee revise and approve key acquisition documents including the acquisition strategy and system engineering plan by September 1, 2006, in order to proceed with the restructuring. Once these are completed, the program office can proceed to negotiate with its prime contractor on a new program baseline defining what will be delivered, by when, and at what cost. The NPOESS program office has made progress in restructuring the acquisition. Specifically, the program office has established interim program plans guiding the contractor's work activities in 2006 and 2007 and has made progress in implementing these plans. Specifically, the program office reported that it had completed 156 of 166 key milestones[Footnote 12] during fiscal year 2006--including completing ambient and thermal vacuum testing of the VIIRS engineering unit. Of the 10 remaining milestones resulting from unanticipated problems in the development of VIIRS and CrIS, 5 have since been completed, and 5 are still pending. The program office plans to complete 222 milestones in fiscal year 2007--including completing performance tests on the OMPS (nadir) sensor--and notes that they are slightly ahead of plans in that they have completed 62 milestones through January 20, 2007, which is 2 more than had been planned. Figures 7 and 8 depict the program office's progress against key milestones in fiscal year 2006 and to date in fiscal year 2007. Figure 7: Progress on Planned Milestones in Fiscal Year 2006, as of October 1, 2006: [See PDF for image] Source: GAO analysis of NPOESS Integrated Program office data. [End of figure] Figure 8: Progress on Planned Milestones in Fiscal Year 2007, as of January 20, 2007: [See PDF for image] Source: GAO analysis of NPOESS Integrated Program Office data. [End of figure] The program office has also made progress in revising key acquisition documents. It revised the system engineering plan, the test and evaluation master plan, and the acquisition strategy plan, and obtained approval of these documents by the Program Executive Officer. The program office and contractor also developed an integrated master schedule for the remainder of the program--beyond fiscal year 2007. This integrated master schedule details the steps leading up to launching NPP by September 2009, launching the first NPOESS satellite in January 2013, and launching the second NPOESS satellite in January 2016. Near-term steps include completing and testing the VIIRS, CrIS, and OMPS sensors; integrating these sensors with the NPP spacecraft and completing integration testing; completing the data processing system and integrating it with the command, control, and communications segment; and performing advanced acceptance testing of the overall system of systems for NPP. However, key steps remain for the acquisition restructuring to be completed. These steps include obtaining the approval of the Secretaries of Commerce and Defense and the Administrator of NASA on the memorandum of agreement among the three agencies, and obtaining the approval of the NPOESS Executive Committee on key acquisition documents, including the system engineering plan, the test and evaluation master plan, and the acquisition strategy. These approvals are currently over 6 months past due. Agency officials noted that the September 1, 2006, due date for the key acquisition documents was not realistic given the complexity of coordinating documents among three different agencies, but did not provide a new estimate for when these documents would be approved. Finalizing these documents is critical to ensuring interagency agreements and will allow the program office to move forward in completing other activities related to restructuring the program. These activities include conducting an integrated baseline review with the contractor to reach agreement on the schedule and work activities, and finalizing changes to the NPOESS development and production contract-- thereby allowing the program office to lock down a new acquisition baseline cost and schedule. The program office expects to conduct an integrated baseline review by May 2007 and to finalize the contract changes by July 2007. Until key acquisition documents are finalized and approved, the program faces increased risk that it will not be able to complete important restructuring activities in time to move forward in fiscal year 2008 with a new program baseline in place. This places the NPOESS program at risk of continued delays and future cost increases. Progress Has Been Made in Establishing an Effective NPOESS Management Structure, but Executive Turnover Will Increase Risks, and Staffing Problems Remain: The NPOESS program has made progress in establishing an effective management structure, but--almost a year after this structure was endorsed during the Nunn-McCurdy certification process--the Integrated Program Office still faces staffing problems. Over the past few years, we and others have raised concerns about management problems at all levels of the NPOESS program, including subcontractor and contractor management, program office management, and executive-level management.[Footnote 13] Two independent review teams also noted a shortage of skilled program staff, including budget analysts and system engineers. Since that time, the NPOESS program has made progress in establishing an effective management structure--including establishing a new organizational framework with increased oversight by program executives, instituting more frequent subcontractor, contractor, and program reviews, and effectively managing risks and performance. However, DOD's plans for reassigning the Program Executive Officer in Summer 2007 increase the program's risks. Additionally, the program lacks a staffing process that clearly identifies staffing needs, gaps, and plans for filling those gaps. As a result, the program office has experienced delays in getting core management activities under way and lacks the staff it needs to execute day-to-day management activities. NPOESS Program Has Made Progress in Establishing an Effective Management Structure and Increasing Oversight Activities, but Executive Turnover Will Increase Program Risks: The NPOESS program has made progress in establishing an effective management structure and increasing the frequency and intensity of its oversight activities. Over the past few years, we and others have raised concerns about management problems at all levels of management on the NPOESS program, including subcontractor and contractor management, program office management, and executive-level management. In response to recommendations made by two different independent review teams, the program office began exploring options in late 2005 and early 2006 for revising its management structure. In November 2005, the Executive Committee established and filled a Program Executive Officer position, senior to the NPOESS Program Director, to streamline decision making and to provide oversight to the program. This Program Executive Officer reports directly to the Executive Committee. Subsequently, the Program Executive Officer and the Program Director proposed a revised organizational framework that realigned division managers within the Integrated Program Office responsible for overseeing key elements of the acquisition and increased staffing in key areas. In June 2006, the Nunn-McCurdy certification decision approved this new management structure and the Integrated Program Office implemented it. Figure 9 provides an overview of the relationships among the Integrated Program Office, the Program Executive Office, and the Executive Committee, as well as key divisions within the program office. Figure 9: Overview of New Management Structure: [See PDF for image] Source: NOAA. [End of figure] Operating under this new management structure, the program office implemented more rigorous and frequent subcontractor, contractor, and program reviews, improved visibility into risk management and mitigation activities, and institutionalized the use of earned value management techniques to monitor contractor performance. Specifically, program officials and the prime contractor now review the subcontractors' cost and schedule performance on a weekly basis. The information from these meetings feeds into monthly government meetings with the prime contractor to review progress against milestones, issues, and risks. Further, the Program Director conducts monthly reviews with each technical division lead to review the divisions' achievements, risks, and plans. Program officials note that these frequent reviews allow information on risks to be quickly escalated from subcontractors to contractors, to the program component level, and to the Program Director--and they allow program officials to better manage efforts to reduce risks. The program office also reported that all division leads were trained in earned value management techniques and were effectively using these techniques both to monitor subcontractor and contractor performance on a weekly basis and to identify potential problems as soon as possible. In addition to these program office activities, the Program Executive Officer implemented monthly program reviews and increased the frequency of contacts with the Executive Committee. Specifically, the Program Executive Officer holds monthly program management reviews where the Program Director and program division leads (for example, those in charge of systems engineering or ground systems) provide briefings on the program's earned value, progress, risks, and concerns. We observed that these briefings allow the Program Executive Officer to have direct insight into the challenges and workings of the Integrated Program Office and allow risks to be appropriately escalated and addressed. These meetings also provide an open forum for managers to raise concerns and ask questions about operational challenges. For example, when NASA officials expressed concerns that vibration levels used during testing were higher than necessary and were causing damage to key sensor components, the Program Director and Program Executive Officer immediately established a forum to discuss and mitigate this issue. The Program Executive Officer briefs the Executive Committee in monthly letters, apprising committee members of the program's status, progress, risks, and earned value and the Executive Committee now meets on a quarterly basis--whereas in the recent past, we reported that the Executive Committee had met only five times in 2 years.[Footnote 14] While the NPOESS program has made progress in establishing an effective management structure, this progress is currently at risk. We recently reported that DOD space acquisitions are at increased risk due in part to frequent turnover in leadership positions, and we suggested that addressing this will require DOD to consider matching officials' tenure with the development or delivery of a product.[Footnote 15] In March 2007, NPOESS program officials stated that DOD is planning to reassign the recently appointed Program Executive Officer in Summer 2007 as part of this executive's natural career progression. As of March 2007, the Program Executive Officer has held this position for 16 months. Given that the program is currently still being restructured, and that there are significant challenges in being able to meet critical deadlines to ensure satellite data continuity, such a move adds unnecessary risk to an already risky program. NPOESS Program Has Filled Key Vacancies but Lacks A Programwide Staffing Process: The NPOESS program office has filled key vacancies in recent months but lacks a staffing process that identifies programwide staffing requirements and plans for filling those needed positions. Sound human capital management calls for establishing a process or plan for determining staffing requirements, identifying any gaps in staffing, and planning to fill critical staffing gaps. Program office staffing is especially important for NPOESS, given the acknowledgment by multiple independent review teams that staffing shortfalls contributed to past problems. Specifically, these review teams noted shortages in the number of system engineers needed to provide adequate oversight of subcontractor and contractor engineering activities and in the number of budget and cost analysts needed to assess contractor cost and earned value reports. To rectify this situation, the June 2006 certification decision directed the Program Director to take immediate actions to fill vacant positions at the program office with the approval of the Program Executive Officer. Since the June 2006 decision to revise NPOESS management structure, the program office has filled multiple critical positions, including a budget officer, a chief system engineer, an algorithm division chief, and a contracts director. In addition, on an ad hoc basis, individual division managers have assessed their needs and initiated plans to hire individuals for key positions. However, almost a year after the certification, the program office still lacks a programwide process for identifying and filling all needed positions. As a result, division managers often wait months for critical positions to be filled. For example, in February 2006, the NPOESS program estimated that it needed to hire up to 10 new budget analysts. As of September 2006, none of these positions had been filled. Today, program officials estimate that they only needed to fill 7 budget analyst positions, of which 2 positions have been filled, and 5 remain vacant. Additionally, even though the certification decision directed immediate action to fill critical vacancies, the program still has vacancies in 5 systems engineering positions and 10 technical manager positions. The majority of the vacancies--4 of the 5 budget positions, 4 of the 5 systems engineering positions, and 8 of the 10 technical manager positions--are to be provided by NOAA. NOAA officials noted that each of these positions is in some stage of being filled--that is, recruitment packages are being developed or reviewed, vacancies are being advertised, or candidates are being interviewed, selected, and approved. The program office attributes its staffing delays to not having the right personnel in place to facilitate this process--and did not even begin to develop a staffing process--until November 2006. Program officials noted that the tri-agency nature of the program adds unusual layers of complexity to the hiring and administrative functions because each agency has its own hiring and performance management rules. In November 2006, the program office brought in an administrative officer who took the lead in pulling together the division managers' individual assessments of needed staff--currently estimated to be 25 vacant positions--and has been working with the division managers to refine this list. This new administrative officer plans to train division managers in how to assess their needs and to hire needed staff and to develop a process by which evolving needs are identified and positions are filled. However, there is as yet no date set for establishing this basic programwide staffing process. As a result of the lack of a programwide staffing process, there has been an extended delay in determining what staff are needed and in bringing those staff on board--which has resulted in delays in performing core management activities such as establishing the program office's cost estimate and bringing in needed contracting expertise. Additionally, until a programwide staffing process is in place, the program office risks not having the staff it needs to execute day-to- day management activities. Methodology Supporting the June 2006 Cost and Schedule Estimate Was Reliable, but Recent Events Could Increase Program Costs: In June 2006, DOD certified a restructured NPOESS program that was estimated to cost $11.5 billion for the acquisition portion of the program[Footnote 16] and scheduled to launch the first satellite in 2013. The Office of the Secretary of Defense's Cost Analysis Improvement Group (cost analysis group)--the independent cost estimators charged with developing the estimate for the acquisition portion of the program--used an acceptable methodology to develop this estimate. When combined with an estimated $1 billion for operations and support after launch, this brings the program life cycle cost to $12.5 billion. Recent events, however, could further increase program costs or delay schedules. Specifically, the program continues to experience technical problems on key sensors, and costs and schedules will be adjusted during negotiations on contract changes. The NPOESS program office is developing its own cost estimate to refine the one developed in June 2006 that it will use to negotiate contract changes. A new baseline cost will be established once the contract is finalized. Certified Program Estimates Were Developed Using an Acceptable Methodology: The cost and schedule estimate for the restructured NPOESS program was developed by DOD's cost analysis group using an acceptable methodology. Cost-estimating organizations throughout the federal government and industry use certain key practices--related to planning, conducting, and reporting the estimate--to ensure a sound estimate. Table 6 lists the elements of a sound cost estimating methodology. In addition, to ensure the validity of the data assumptions that go into the estimate, leading organizations use actual historical costs and seek an independent validation of critical cost drivers. Table 6: Elements of a Sound Cost Estimating Methodology: Activity area: Planning the estimate; Key practices: Define the estimate's purpose; Define the program or system characteristics; Identify ground rules and assumptions; Determine the estimating approach; Develop the estimating plan. Activity area: Conducting the estimate; Key practices: Obtain the data; Perform the estimate; Conduct a risk and uncertainty analysis; Conduct a sensitivity analysis. Activity area: Reporting the estimate; Key practices: Document the estimate; Review and provide results; Update the estimate with actual cost data and document lessons learned. Source: GAO analysis of leading practices. [End of table] DOD's cost analysis group used an acceptable methodology in developing the NPOESS cost estimate in that they planned, conducted, and reported the estimate consistent with leading practices. The cost analysis group's cost estimating approach was largely driven by the program's principal "ground rule" to maintain the continuity of weather data without a gap. Specifically, the cost analysis group assessed two risks: (1) the uncertainty of the health of the current polar-satellite constellation and (2) the uncertainty of when the new satellite system could be delivered (including the time needed to evaluate new satellites once in orbit). The resulting analysis showed that the restructured NPOESS system could be delivered and the first satellite launched by 2013 with a high level of confidence in maintaining satellite data continuity.[Footnote 17] To determine specific costs, the group used the existing work breakdown structure employed by the program office as the basis for performing its work. This work breakdown structure consists of seven major elements, including ground systems; spacecraft; sensors; assembly, integration and test; system engineering/contractor program management; government program management; and launch. The cost analysis group also took steps to ensure the validity of the data that went into the estimate. For each element, the cost analysis group visited all major contractor sites to collect program data including: * schedule (including the original, rebaselined, and current schedules, and risks affecting the current schedule); * current staffing profile by month; * the history of staffing used; * the qualifications of people charging the program; * the program's technical approaches; * system diagrams; * bills of materials; * funding profile; and: * the contractor's program legacy (a justification that the contractor has worked on similar projects in the past and that the contractor should be able to adapt that knowledge to the current work). The cost analysis group also compared this data with contractor labor rates from the Defense Contract Management Agency and obtained NASA's validation of the costs associated with the most significant cost driver, the VIIRS sensor. Since schedule was the primary uncertainty factor in the cost analysis, it also was the driver of overall costs. Specifically, the cost analysis group took its risk-adjusted schedule durations for the major cost elements and adjusted the contractor-submitted manning profiles accordingly. They then used NPOESS historical data on labor rates and materials to calculate the cost of these elements. Consistent with DOD practice, the cost analysis group established its cost estimate at a 50 percent confidence level.[Footnote 18] However, cost analysts could not provide an upper limit for potential cost growth, explaining that the program contains "failsafe" measures to use alternative technologies (such as using legacy systems) if schedules are delayed and costs increase. As a result, cost analysts reported that they have a high level of confidence that acquisition costs will not exceed $11.5 billion--but a lower level of confidence that the configuration of sensors will remain unchanged. Recent Events Could Lead to Increased Program Costs or Delayed Schedules: While the June 2006 cost estimate for the acquisition portion of the program was reasonable at the time it was made, several recent events could cause program life cycle costs to grow or schedules to be delayed. Specifically, the program continues to experience technical problems on key sensors. The CrIS sensor being developed for the NPP satellite suffered a major structural failure in October 2006. A failure review board is currently working to resolve the root causes of the failure. While program officials note that they should be able to cover costs related to investigating the problem, the full cost and schedule to fix the sensor is not yet known. Also, VIIRS development, which has been the program's primary cost driver, is not yet complete and continues to be a high-risk development. This too, could lead to higher final program costs or delayed schedules. Program costs are also likely to be adjusted during upcoming negotiations on contract changes. The NPOESS program office is developing its own cost estimate to refine the one developed in June 2006. Program officials plan to use this revised cost estimate to negotiate contract changes. A new baseline cost will be established once the contract is finalized--an event that the Program Director expects to occur by July 2007. Major Program Segments Are Under Development, but Significant Risks Remain: Major segments of the NPOESS program--the space segment, the ground systems segment, and the launch segment--are under development; however, significant problems have occurred and risks remain. The program office is aware of these risks and is working to mitigate them, but continued problems could affect the program's overall cost and schedule. Given the tight time frames for completing key sensors, integrating them on the NPP spacecraft, and getting the ground-based data processing systems developed, tested, and deployed, it will be important for the NPOESS Integrated Program Office, the Program Executive Office, and the Executive Committee to continue to provide close oversight of milestones and risks. Space Segment--Progress Made, but Key Sensors Continue to Face Major Risks: The space segment includes the sensors and the spacecraft. Four sensors are of critical importance--VIIRS, CrIS, OMPS, and ATMS--because they are to be launched on the NPP satellite. Initiating work on another sensor, the Microwave imager/sounder, is also important because this new sensor--replacing the cancelled CMIS sensor--will need to be developed in time for the second NPOESS satellite launch. Over the past year, the program made progress on each of the sensors and the spacecraft. However, two sensors, VIIRS and CrIS, have experienced major problems. The status of each of the components of the space segment is described in table 7. Table 7: Status of Selected Components of the Space Segment, as of April 2007: Space segment component: VIIRS; Risk level: High; Status: VIIRS development has continued in 2006 and in early 2007. In December 2006, the contractor completed environmental tests of VIIRS' engineering design unit (a prototype) and identified three problems.[A] While these problems were being studied, the program office approved the delivery of the engineering unit to the subcontractor responsible for integration and testing on NPP. In late February 2007, program officials determined that the contractor was able to mitigate all but one of the problems, and they approved the flight unit to proceed to system level integration with a goal of resolving the final problem before a technical readiness review milestone in May 2007. VIIRS flight unit is scheduled to be delivered to NPP by July 2008. Space segment component: CrIS; Risk level: High; Status: Development of CrIS was put on hold in October 2006 when the flight unit designated to go on NPP experienced a major structural failure during its vibration testing. As of March 2007, a failure review board established by the contractors and the NPOESS program office identified causes for failure and has planned an approach to completing flight unit development and delivery for NPP. The review board has also initiated inspections of all sensor modules and subsystems for damage. The program office expects to restart acceptance testing in July 2007, and the CrIS flight unit is expected to be delivered to NPP by February 2008. Space segment component: OMPS; Risk level: Moderate; Status: As part of the Nunn-McCurdy certification in June 2006, one element of the OMPS sensor, called OMPS (limb), was removed from the program. In February 2007, program officials agreed to reintegrate OMPS (limb) on NPP if NOAA and NASA would fund it. This funding was approved in early April 2007. OMPS is currently on schedule for delivery to NPP by May 2008; however, there are concerns that the OMPS flight unit delivery will be so late in the integration testing process that there could be an insufficient schedule margin, should a problem arise. Space segment component: ATMS; Risk level: Low; Status: The ATMS flight unit for NPP was developed by a NASA contractor and delivered to the program in October 2005. NASA integrated the flight unit on the spacecraft and is awaiting delivery of the other sensors in order to complete integration testing. Space segment component: Microwave imager/ sounder; Risk level: Not yet rated; Status: A new microwave imager/sounder sensor is being planned to replace the cancelled CMIS sensor. It is planned to be ready for launch on the second NPOESS satellite. In October 2006, the program office issued a request for information seeking industry ideas for the design of the new sensor, and responses were due by the end of December 2006. The program office anticipates awarding a contract to develop the sensor by October 2008. Space segment component: Spacecraft; Risk level: Low; Status: The development of the spacecrafts for NPP and NPOESS are on track. The NPP spacecraft was completed in June 2005. Integration testing will be conducted once the NPP sensors are delivered; Early issues with the NPOESS spacecraft (including issues with antennas and a data storage unit) have been resolved; however, risks remain that could delay the completion of the spacecraft. A key risk involves delays in the delivery of the solar array, which may arrive too late to be included in some key testing. Other risks associated with the electrical power subsystem are taking longer than anticipated to resolve. Source: GAO analysis of NPOESS Integrated Program Office data. [A] The three problems are (1) band-to-band co-registration, an issue in which band registration shifts with different temperatures; (2) cross-talk, which involves information from sensor cells leaking into other cells; and (3) line-spread function issues, in which the instrument's focus changes with changes in temperature. [End of table] Earned Value Data Show Problems on the Space Segment: Earned value management tools are used to compare the value of work accomplished with the work expected during a given time period, and any differences are measured in cost and schedule variances. The NPOESS space segment experienced negative cost and schedule variances between January 2006 and January 2007 (see fig. 10). Figure 10: Cumulative Cost and Schedule Variance for the NPOESS Space Segment over a 13-Month Period: [See PDF for image] Source: GAO analysis based on contractor data. [End of figure] From January 2006 to January 2007, the contractor exceeded cost targets for the space segment by $17 million--which is 4 percent of the space segment budget for that time period. Similarly, the contractor was unable to complete $14.6 million worth of work in the space segment. The main factors in the cost and schedule variances were due to underestimation of the scope of work, pulling resources from lower priority tasks to higher priority items, and unforeseen design issues on key sensors. For example, VIIRS continued to experience negative cost variance trends due to unplanned efforts, which included refurbishing and recertifying the VIIRS calibration chamber, completing the testing of the engineering design unit, and resolving a problem with the testing equipment needed to adjust VIIRS' temperature during a key test. Unplanned efforts for CrIS that attributed to the negative cost and schedule variances included additional time required for testing and material management. The schedule variances for VIIRS and CrIS were mainly due to resources being pulled from other areas to support higher priority tasks, extended testing and testing delays, management changes, and improper material handling. Further, there is a high likelihood that CrIS will continue to experience cost and schedule variances against the fiscal year 2007 interim program plan until the issues that caused its structural failure are addressed. Program Office Is Monitoring Sensor Risks and Evaluating Options: Program officials regularly track risks associated with various NPOESS components and work to mitigate them. Having identified both VIIRS and CrIS as high risk, OMPS as a moderate risk, and the other components as low risk, the program office is working closely with the contractors and subcontractors to resolve sensor problems. Program officials have identified work-arounds that will allow them to move forward in testing the VIIRS engineering unit and have approved the flight unit to proceed to a technical readiness review milestone in May 2007. Regarding CrIS, as of March 2007, a failure review board identified root causes of its structural failure, identified plans for resolving them, and initiated inspections of sensor modules and subsystems for damage. An agency official reported that there is sufficient funding in the fiscal year 2007 program office's and contractor's management reserve funds to allow for troubleshooting both VIIRS and CrIS problems. However, until the CrIS failure review board fully determines the amount of rework that is necessary to fix the problems, it is unknown if additional funds will be needed or if the time frame for CrIS' delivery will be delayed. According to agency officials, CrIS is not on the program schedule's critical path, and there is sufficient schedule margin to absorb the time it will take to conduct a thorough failure review process. Managing the risks associated with the development of VIIRS and CrIS are of particular importance because these are to be demonstrated on the NPP satellite currently scheduled for launch in September 2009. Additionally, any delay in the NPP launch date could affect the overall NPOESS program because the success of the program depends on the lessons learned in data processing and system integration from the NPP satellite. Ground Segment--Progress Has Been Made, but Work Remains: Development of the ground segment--which includes the interface data processing system, the ground stations that are to receive satellite data, and the ground-based command, control, and communications system- -is under way and on track. However, important work pertaining to developing the algorithms that translate satellite data into weather products within the integrated data processing segment remains to be completed. Table 8 describes each of the components of the ground segment and identifies the status of each. Additionally, appendix II provides an overview of satellite data processing algorithms. Table 8: Status of Ground Segment Components: Ground segment component/description: Interface Data Processing System (IDPS); A ground-based system that is to process the sensors' data so that they are usable by the data processing centers and the broader community of environmental data users. IDPS will be deployed at the four weather data processing centers; Risk level: Moderate; Status: IDPS is being developed in a series of builds. Currently, IDPS build 1.4 has been delivered for testing and recently passed two key data transfer tests. Contractors are currently working to develop IDPS build 1.5, which is expected to be the build that will be used with NPP. However, work remains in three areas: system latency, algorithm performance, and calibration and validation planning; * Latency--IDPS must process volumes of data within 65 minutes to meet NPP requirements. The contractor has made progress in reducing the latency of the system's data handling from 93 minutes to 73 minutes and is working to reduce it by 8 minutes more by resolving data management issues, increasing the number of processors, and increasing algorithm efficiency; * Algorithm performance--IDPS algorithms are the mathematical functions coded into the system software that transform raw data into data products including sensor data records and environmental data records. IDPS build 1.4 contains provisional algorithms, which are being refined as the sensors complete various stages of testing. Because some sensors are delayed, full characterization of those sensors in order to refine the algorithms has also been delayed and may not be completed in time for the delivery of IDPS build 1.5 in early 2009. If this occurs, agency officials plan to improve the algorithms in build 1.5 during a planned maintenance upgrade prior to NPP launch; * Calibration/validation--Calibration/ validation is the process for tweaking algorithms to provide more accurate observations. The contractor has documented a detailed schedule for calibration and validation during IDPS development and is developing a postlaunch task list to drive prelaunch preparation efforts. However, much work and uncertainty continue to exist in the calibration and validation area. A program official noted that, while teams can do a lot of preparation work, including building the infrastructure to allow sensor testing and having a good understanding of the satellite, sensors, and available data for calibration, many issues need to take place after launch. Ground segment component/description: Ground stations for receiving satellite data; 15 unmanned ground stations around the world (called SafetyNet™) are to receive satellite data and send it to the four data processing centers; Risk level: Low; Status: NOAA is working with domestic and foreign authorities to gain approval to operate ground stations to receive satellite data. According to agency officials, the full complement of ground stations will not be in place in time for the C1 launch: however, the ground stations will be phased in by the launch of C2. To date, the program office has reached agreement with 4 of 15 ground station sites. Ground segment component/description: Command, control, and communications segment; Performs the day-to-day monitoring and command of the spacecraft and sensors; Risk level: Low; Status: NOAA recently completed moving its satellite command, control, and communications capabilities to a new office building. In addition, the command, control, and communications segment acceptance testing for NPP has been completed. The segment is expected to begin operation in 2008. Source: GAO analysis of NPOESS Integrated Program Office data. [End of table] Ground Segment Cost and Schedule Are on Track; Work and Risks Remain: Using contractor-provided data, our analysis indicates cost and schedule performance on key elements of the NPOESS ground segment were generally on track or positive against the fiscal year 2006 and 2007 interim program plans. For the IDPS component, the contractor completed slightly less work than planned and finished slightly under budget. This caused cost and schedule variances of less than 1 percent off of expectations. (see fig. 11). For the command, control, and communications component, the contractor was able to outperform its planned targets by finishing under budget by $3 million (6.2 percent of the budget for this time period) and by completing $31,000 (less than 1 percent) worth of work beyond what was planned (see fig. 12). Figure 11: Cumulative Cost and Schedule Variance for the NPOESS IDPS Development over a 13-Month Period: [See PDF for image] Source: GAO analysis based on contractor data. [End of figure] Figure 12: Cumulative Cost and Schedule Variance for the NPOESS Command, Control, and Communications Segment over a 13-Month Period: [See PDF for image] Source: GAO analysis based on contractor data. [End of figure] Program Office Has Plans to Address IDPS Risks: The NPOESS program office plans to continue to address risks facing IDPS development. Specifically, the IDPS team is working to reduce data processing delays by seeking to limit the number of data calls, improve the efficiency of the data management system, increase the efficiency of the algorithms, and increase the number of processors. The program office also developed a resource center consisting of a logical technical library, a data archive, and a set of analytical tools to coordinate, communicate, and facilitate the work of algorithm subject matter experts on algorithm development and calibration/validation preparations. Managing the risks associated with the development of the IDPS system is of particular importance because this system will be needed to process NPP data. Launch Segment--NPP Launch Preparation Has Begun, while NPOESS Launch Planning Remains a Future Event: Different agencies are responsible for launching NPP and NPOESS. NASA is responsible for the NPP launch and began procuring the launch vehicle for NPP in August 2006. Program officials expect to have it delivered by July 2009, less than 2 months before the scheduled NPP launch in September 2009. The NPOESS Integrated Program Office is responsible for launching the NPOESS satellites. According to program officials, the Air Force is to procure launch services for the program through DOD's Evolved Expendable Launch Vehicle contract. These services are to be procured by January 2011, 2 years before the first scheduled launch. Conclusions: NPOESS restructuring is well under way, and the program has made progress in establishing an effective management structure. However, key steps remain in restructuring the acquisition, including completing important acquisition documents such as the system engineering plan, the acquisition program baseline, and the memorandum of agreement documenting the three agencies' roles and responsibilities. Until these key documents are finalized, the program is unable to finalize plans for restructuring the program. Additionally, the program office continues to have difficulty filling key positions and lacks a programwide staffing process. Until the program establishes an effective and repeatable staffing process, it will have difficulties in identifying and filling its staffing needs in a timely manner. Having insufficient staff in key positions impedes the program office's ability to conduct important management and oversight activities, including revising cost and schedule estimates, monitoring progress, and managing technical risks. The program faces even further challenges if DOD proceeds with plans to reassign the Program Executive Officer this summer. Such a move would add unnecessary risk to an already risky program. In addition, the likelihood exists that there will be further cost increases and schedule delays because of technical problems on key sensors and pending contract negotiations. Major program segments-- including the space and ground segments--are making progress in their development and testing. However, two critical sensors have experienced problems and are considered high risk, and risks remain in developing and implementing the ground-based data processing system. Given the tight time frames for completing key sensors, integrating them, and getting the ground-based data processing systems developed, tested, and deployed, continued close oversight of milestones and risks is essential to minimize potential cost increases and schedule delays. Recommendations for Executive Action: Because of the importance of effectively managing the NPOESS program to ensure that there are no gaps in the continuity of critical weather and environmental observations, we are making recommendations to the Secretaries of Defense and Commerce and to the Administrator of NASA to ensure that the responsible executives within their respective organizations approve key acquisition documents, including the memorandum of agreement among the three agencies, the system engineering plan, the test and evaluation master plan, and the acquisition strategy, as quickly as possible but no later than April 30, 2007. We are also recommending that the Secretary of Defense direct the Air Force to delay reassigning the recently appointed Program Executive Officer until all sensors have been delivered to the NPOESS Preparatory Program; these deliveries are currently scheduled to occur by July 2008. We are also making two additional recommendations to the Secretary of Commerce. We recommend that the Secretary direct the Undersecretary of Commerce for Oceans and Atmosphere to ensure that NPOESS program authorities develop and implement a written process for identifying and addressing human capital needs and for streamlining how the program handles the three different agencies' administrative procedures, and establish a plan for immediately filling needed positions. Agency Comments and Our Evaluation: We received written comments on a draft of this report from the Deputy Secretary of the Department of Commerce (see app. III), the Deputy Assistant Secretary for Networks and Information Integration of the Department of Defense (see app. IV), and the Deputy Administrator of the National Aeronautics and Space Administration (see app. V). All three agencies agreed that it was important to finalize key acquisition documents in a timely manner, and DOD proposed extending the due dates for the documents to July 2, 2007. Because the NPOESS program office intends to complete contract negotiations by July 4, 2007, we remain concerned that any further delays in approving the documents could delay contract negotiations and thus increase the risk to the program. In addition, the Department of Commerce agreed with our recommendation to develop and implement a written process for identifying and addressing human capital needs and to streamline how the program handles the three different agencies' administrative procedures. The department also agreed with our recommendation to plan to immediately fill open positions at the NPOESS program office. Commerce noted that NOAA identified the skill sets needed for the program and has implemented an accelerated hiring model and schedule to fill all NOAA positions in the NPOESS program. The department also stated that the Program Director will begin presenting the detailed staffing information at monthly program management reviews, including identifying any barriers and recommended corrective actions. Commerce also noted that NOAA has made NPOESS hiring a high priority and has documented a strategy--including milestones--to ensure that all 20 needed positions are filled by June 2007. DOD did not concur with our recommendation to delay reassigning the Program Executive Officer, noting that the NPOESS System Program Director responsible for executing the acquisition program would remain in place for 4 years. The Department of Commerce also noted that the Program Executive Officer position is planned to rotate between the Air Force and NOAA. Commerce also stated that a selection would be made prior to the departure of the current Program Executive Officer to provide an overlap period to allow for knowledge transfer and ensure continuity. However, over the last few years, we and others (including an independent review team and the Commerce Inspector General) have reported that ineffective executive-level oversight helped foster the NPOESS program's cost and schedule overruns. We remain concerned that reassigning the Program Executive at a time when NPOESS is still facing critical cost, schedule, and technical challenges will place the program at further risk. While it is important that the System Program Director remain in place to ensure continuity in executing the acquisition, this position does not ensure continuity in the functions of the Program Executive Officer. The current Program Executive Officer is experienced in providing oversight of the progress, issues, and challenges facing NPOESS and coordinating with Executive Committee members, as well as DOD authorities responsible for executing Nunn-McCurdy requirements. Additionally, while the Program Executive Officer position is planned to rotate between agencies, the memorandum of agreement documenting this arrangement is still in draft and should be flexible enough to allow the current Program Executive Officer to remain until critical risks have been addressed. Further, while Commerce plans to allow a period of overlap between the selection of a new Program Executive Officer and the departure of the current one, time is running out. The current Program Executive Officer is expected to depart in early July 2007 and, as of mid-April 2007, a successor has not yet been named. NPOESS is an extremely complex acquisition, involving three agencies, multiple contractors, and advanced technologies. There is not sufficient time to transfer knowledge and develop the sound professional working relationships that the new Program Executive Officer will need to succeed in that role. Thus, we remain convinced that given NPOESS's current challenges, reassigning the current Program Executive Officer at this time would not be appropriate. All three agencies also provided technical comments, which we have incorporated in this report as appropriate. As agreed with your offices, unless you publicly announce the contents of this report earlier, we plan no further distribution until 30 days from the report date. At that time, we will send copies of this report to interested congressional committees, the Secretary of Commerce, the Secretary of Defense, the Administrator of NASA, the Director of the Office of Management and Budget, and other interested parties. In addition, this report will be available at no charge on our Web site at http://www.gao.gov. If you have any questions on matters discussed in this report, please contact me at (202) 512-9286 or by e-mail at pownerd@gao.gov. Contact points for our Offices of Congressional Relations and Public Affairs may be found on the last page of this report. GAO staff who made major contributions to this report are listed in appendix VI. Signed by: David A. Powner: Director, Information Technology Management Issues: [End of section] Appendix I: Objectives, Scope, and Methodology: Our objectives were to (1) evaluate the National Polar-orbiting Operational Environmental Satellite System (NPOESS) program office's progress in restructuring the acquisition; (2) evaluate the program office's progress in establishing an effective management structure; (3) assess the reliability of the new life cycle cost estimate and proposed schedule; and (4) identify the status and key risks facing the program's major segments (the launch, space, data processing, and ground control segments) and evaluate the adequacy of the program's efforts to mitigate these risks. To evaluate the NPOESS program office's progress in restructuring the acquisition program, we reviewed the program's Nunn-McCurdy certification decision memo and program documentation including status briefings and milestone progress reports. We also interviewed program office officials and attended conferences and senior-level management program review meetings to obtain information on the program's acquisition restructuring. To evaluate the program office's progress in establishing an effective management structure, we reviewed the Nunn-McCurdy decision memo for the program, as well as program documentation and briefings. We assessed the status of efforts to implement recommendations regarding the program's management structure, including the work of the team responsible for reviewing the management structure under the Nunn- McCurdy review. We also analyzed the program office's organizational charts and position vacancies. Finally, we interviewed officials responsible for reviewing the management structure of the program under Nunn-McCurdy, attended senior-level management review meetings to obtain information related to the program's progress in establishing and staffing the new management structure, and interviewed program office officials responsible for human capital issues to obtain clarification on plans and goals for the new management structure. To assess the reliability of the new life cycle cost estimate and proposed schedule, we analyzed the Office of the Secretary of Defense's Cost Analysis Improvement Group's (cost analysis group) cost estimating methodology and the assumptions used to develop its independent cost estimate. Specifically, we assessed the cost estimating group's methodology against 12 best practices recognized by cost-estimating organizations within the federal government and industry for the development of reliable cost estimates. These best practices are also contained in a draft version of our cost guide, which is currently being developed by GAO cost experts. We also assessed cost-and schedule- related data, including the work breakdown structure and detailed schedule risk analyses to determine the reasonableness of the cost analysis group's assumptions. We also interviewed cost analysis group officials to obtain clarification on cost and schedule estimates and their underlying assumptions. Further, we interviewed program officials to identify any assumptions that may have changed. To identify the status and key risks facing the program's major segments (the launch, space, data processing, and ground control segments) and to evaluate the adequacy of the program's efforts to mitigate these risks, we reviewed the program's Nunn-McCurdy certification decision memo and other program documentation. We analyzed briefings and monthly program management documents to determine the status and risks of the key program segments. We also analyzed earned value management data obtained from the contractor to assess the contractor's performance to cost and schedule. We reviewed cost reports and program risk management documents and interviewed program officials to determine the program segments' risks that could negatively affect the program's ability to maintain the current schedule and cost estimates. We also interviewed agency officials from the National Aeronautics and Space Administration (NASA), the National Oceanic and Atmospheric Administration (NOAA), the Department of Defense (DOD), and the NPOESS program office to determine the status and risks of the key program segments. Finally, we observed senior- level management review meetings and attended conferences to obtain information on the status of the NPOESS program. We performed our work at the NPOESS Integrated Program Office and at DOD, NASA, and NOAA offices in the Washington, D.C., metropolitan area between July 2006 and April 2007 in accordance with generally accepted government auditing standards. [End of section] Appendix II: Overview of Satellite Data Processing Algorithms and the Calibration and Validation Process: Algorithms are sets of instructions, expressed mathematically, that translate satellite sensor measurements into usable information. In the NPOESS program, government contractors are responsible for algorithm development; the program office is responsible for independently validating the algorithms. Scientists develop these algorithms, which are then written as computer code to be incorporated into the interface data processing system (IDPS) operational system. The NPOESS ground system uses three primary types of algorithms: * Algorithms to develop raw data records "unpack" the digital packets received by the antennas/IDPS (the ones and zeros) and sent from the satellite, associate the data with the information about the satellite's location and, finally, translate it back into the data it was when it started at the sensor. * Algorithms used to develop sensor and temperature data records allow the on-ground users to understand what the sensor saw. It translates the information from the sensor into a measure of the various forms of energy (e.g., brightness, temperature, radiance). * Algorithms used to produce the weather products called environmental data records (EDR) are crosscutting. They combine various data records, as well as other data, in order to produce measures useful to scientists. Additionally, EDRs can be "chained"--that is, the output of one EDR algorithm will become an input into the next EDR algorithm. To illustrate, cloud detection/mask is an important "base" EDR because many EDRs, like sea surface temperature, are only calculated when clouds are not present. Figure 13 shows the flow of the data and algorithms. Figure 13: Satellite Data Processing Algorithms: [See PDF for image] Source: GAO (analysis), NASA (images). [End of figure] A corollary to algorithm development is the calibration and validation process. According to a senior algorithm scientist, in this process, once the satellite has been launched, scientists verify that the sensors accurately report what ground conditions are. For example, one EDR from the visible/infrared imager radiometer suite (VIIRS) is "ocean color." Once the sensor is in orbit, scientists can compare the results that the VIIRS sensor reports on ocean color with the known results from sensors on ocean buoys that also measure ocean color in select locations. Then, if the sensors do not accurately report the ground conditions, scientists can calibrate, or "tweak," the algorithms used to develop sensor, temperature, and environmental data records to report on ground conditions more accurately. According to an agency official, fully calibrating a simple sensor once it has been launched can take approximately a year. A more complicated sensor can take 18 months to 2 years (see fig. 14). Figure 14: Describes the High-Level Calibration and Validation Process: [See PDF for image] Sources: GAO and Map Resources. [End of figure] [End of section] Appendix III: Comments from the Department of Commerce: The Deputy Secretary Of Commerce: Washington, D.C. 20230: April 9, 2007: Mr. David A. Powner: Director: Information Technology Management Issues: U.S. Government Accountability Office: 441 G Street, NW: Washington, D.C. 20548: Dear Mr. Powner: Thank you for the opportunity to review and comment on the Government Accountability Office's draft report entitled Polar-orbiting Operational Environmental Satellites: Restructuring Is Under Way, but Technical Challenges and Risks Remain (GAO-07-498). I enclose the Department of Commerce's comments to the draft report. Sincerely, Signed by: David A. Sampson: Enclosure: Department of Commerce National Oceanic and Atmospheric Administration Comments on the Draft GAO Report Entitled "Polar-orbiting Operational Environmental Satellites: Restructuring Is Under Way, but Technical Challenges and Risks Remain" (GAO-07-498/April 2007): General Comments: The Department of Commerce's National Oceanic and Atmospheric Administration (NOAA) appreciates the opportunity to review this draft report. The report acknowledges that the National Polar-orbiting Operational Environmental Satellite System (NPOESS) program office has made progress in restructuring the satellite acquisition, but cautions that significant risks remain. NOAA Response to GAO Recommendations: Recommendation 1: The GAO report states, "We are making recommendations to the Secretaries of Defense and Commerce and the Administrator of NASA to ensure that the responsible executives within their respective organizations approve key acquisition documents, including the memorandum of agreement among the three agencies, the system engineering plan, the test and evaluation master plan, and the acquisition strategy, as quickly as possible, but no later than April 30, 2007." NOAA Response: NOAA agrees the four documents identified by the GAO are the key Acquisition Decision Memorandum (ADM) documents. NOAA has completed its initial review of these documents, concurred with them, and is prepared to sign-off on the documents, pending final review by the Air Force and NASA. NOAA will review any additional changes proposed by the Air Force or NASA before EXCOM coordination. Following completion of tri-agency coordination, the Program Executive Officer (PEO) will submit the final documents to the EXCOM and then to the Under Secretary of Defense (Acquisition, Technology and Logistics) after final Air Force and NASA clearance. Based on consultation with the Air Force, NOAA anticipates these documents being fully executed by July 2007. While later than GAO's recommended date of April 30, 2007, approval of these documents by July 2007 will not adversely impact program execution. The reason why these documents cannot be approved by April 30, 2007, is the length of the Department of Defense process for staffing such documents prior to submitting them for signature. Recommendation 2: The GAO report states, "We are also recommending that the Secretary of Defense direct the Air Force to delay reassigning the recently appointed Program Executive Officer until all sensors have been delivered to the NPOESS Preparatory Program; these deliveries are currently scheduled to occur by July 2008." NOAA Response: The NPOESS Program Executive Officer (PEO) position is planned to rotate between the Air Force and NOAA. As part of this planned rotation, the next NPOESS PEO will be a NOAA employee. A selection will be made prior to the departure of the current PEO. The selection of the new PEO is being timed to provide an overlap period that will facilitate knowledge transfer and ensure continuity. Recommendation 3: The GAO report states, "We recommend that the Secretary [of Commerce] direct the Undersecretary of Commerce for Oceans and Atmosphere to ensure that NPOESS program authorities develop and implement a written process for identifying and addressing human capital needs and for streamlining how the program handles the three different agencies' administrative procedures." NOAA Response: We agree. NOAA has identified the skill sets needed for the NOAA positions and has implemented an accelerated hiring model and corresponding schedule to fill all NOAA positions. To improve tri- agency coordination, the NPOESS System Program Director (SPD) will develop an Integrated Program Office Human Capital Plan that documents the positions to be filled, the hiring strategy, and addresses other program human capital needs. Progress on filling the complete set of vacancies will be presented by the SPD in an integrated monthly report at the Program Executive Officer's monthly Program Management Reviews. As a part of the monthly report, the SPD will identify barriers to accomplishing the plan and recommend actions to be tasked to the appropriate individual/agency for resolution. Actions agreed upon will be documented in the Program Executive Office's Program Management Review action list and tracked weekly until resolved. The SPD will report results of outstanding actions at each monthly program review. Recommendation 4: The GAO draft states, "We recommend that the Secretary [of Commerce] direct the Undersecretary of Commerce for Oceans and Atmosphere to ensure that NPOESS program authorities establish a plan for immediately filling needed positions." NOAA Response: We agree. We have established a documented strategy with milestones to ensure that all 20 needed positions are filled by June 2007. Through April 9, 2007, six positions have been filled; one offer is pending; four positions are in the interview phase; four positions are posted on USAJOBS; three positions are to be announced within the next two weeks; one position is in final clearance prior to announcement; and one position is in development. NOAA reorganized the Workforce Management Office (WFMO) internal priorities and resources to focus on NPOESS staffing needs ahead of others within NOAA. NOAA's National Environmental Satellite, Data, and Information Service (NESDIS) and WFMO are meeting on a weekly basis to ensure obstacles to the hiring process are addressed immediately. [End of section] Appendix IV: Comments from the Department of Defense: Office Of The Assistant Secretary Of Defense: 6000 Defense Pentagon: Washington, DC 20301-6000: Networks And Information Integration: Apr 05 2007: Mr. David A. Powner: Director, Information Technology and Management Issues: U.S. Government Accountability Office: 441 G Street, N.W. Washington, D.C. 20548: Dear Mr. Powner, This is the Department of Defense (DoD) response to the GAO Draft Report, GAO-07-498, 'Polar-Orbiting Operational Environmental Satellites: Restructuring is Under Way, but Technical Challenges and Risks Remain,' dated March 12, 2007 (GAO Code 310821). The DoD acknowledges receipt of this draft report but does not concur with all of the GAO recommendations. Our formal comments are attached. Signed by: Dr. Ronald C. Jost: DASD (C3, Space and Spectrum): Enclosure: As stated: GAO Draft Report Dated March 12, 2007 GAO-07-498 (GAO Code 310821): "Polar-Orbiting Operational Environmental Satellites: Restructuring Is Under Way, But Technical Challenges And Risks Remain" Department Of Defense Comments To The GAO Recommendations: General Comments: The report recognizes the positive effects of the restructured management for the program and also recognizes the significant work ahead on the program. The draft GAO findings are technically and programmatically consistent with the current NPOESS program. Recommendation 1: The GAO recommended that the Secretary of Defense ensure that the responsible executives approve key acquisition documents, including the memorandum of agreement among the three agencies (Departments of Defense, Commerce, and Administration of the National Aeronautics and Space Administration), the system engineering plan, the test and evaluation master plan, and the acquisition strategy to ensure that there are no gaps in the continuity of critical weather and environmental observations. (p. 48/GAO Draft Report): DOD Response: The DoD agrees with this recommendation to get key acquisition documents complete as quickly as possible, however, based on inputs from NOAA and NASA, the DoD is proposing that due dates for the documents listed be changed to 2 July 2007. The three agencies have been working closely to review, coordinate and approve the documents. The primary driver for the delays is the extensive DoD coordination required for the Tri-agency Memorandum of Agreement. Recommendation 2: The GAO recommended that the Secretary of Defense direct the Air Force to delay reassigning the recently appointed Program Executive Officer until all sensors have been delivered to the National Polar-orbiting Operational Environmental Satellite System (NPOESS) Preparatory Program. (p. 48/GAO Draft Report): DOD Response: The DoD non-concurs with this recommendation. The NPOESS System Program Director (SPD) is responsible for NPOESS Preparatory Project sensor deliveries. The SPD is currently on a four year assignment that encompasses the desired period. [End of section] Appendix V: Comments from the National Aeronautics and Space Administration: National Aeronautics and Space Administration: Office of the Administrator: Washington, DC 20546-0001: March 30, 2007: Mr. David A. Powner: Director, Information Technology Management Issues: United States Government Accountability Office: Washington, DC 20548: Dear Mr. Powner: NASA appreciates the opportunity to comment on your draft Government Accountability Office (GAO) report, GAO-07-498, entitled "Polar- orbiting Operational Environmental Satellites, Restructuring is Under Way, but Technical Challenges and Risks Remain" which pertains to the National Polar-Orbiting Operational Environmental Satellite System. In the draft report, GAO recommends that the Secretaries of Defense and Commerce and the NASA Administrator take the following action. Recommendation: Ensure that the responsible executives within their respective organizations approve key acquisition documents, including the memorandum of agreement among the three agencies, the system engineering plan, the test and evaluation master plan, and the acquisition strategy, as quickly as possible but no later than April 30, 2007. Response: NASA concurs with this recommendation. The draft report noted that the delay in signing these key acquisition documents was due to the complexities of coordinating the documents among the three agencies. These documents are now in final review prior to coordination for signature by the Administrator. Thank you for the opportunity to review this draft report. If you have any questions or require additional information, please contact Andrew Carson at (202) 358-1702. Sincerely, Signed by: Shana Dale: Deputy Administrator: [End of section] Appendix VI: GAO Contact and Staff Acknowledgments: GAO Contact: David A. Powner, (202) 512-9286, or pownerd@gao.gov: Staff Acknowledgments: In addition to the contact named above, Colleen Phillips, Assistant Director; Carol Cha; Neil Doherty; Nancy Glover; Kathleen S. Lovett; Karen Richey; and Teresa Smith made key contributions to this report. FOOTNOTES [1] GAO, Polar-orbiting Operational Environmental Satellites: Cost Increases Trigger Review and Place Program's Direction on Hold, GAO-06- 573T (Washington, D.C.: Mar. 30, 2006); GAO, Polar-orbiting Operational Environmental Satellites: Technical Problems, Cost Increases, and Schedule Delays Trigger Need for Difficult Trade-off Decisions, GAO-06- 249T (Washington, D.C.: Nov. 16, 2005); GAO, Polar- orbiting Environmental Satellites: Information on Program Cost and Schedule Changes, GAO-04-1054 (Washington, D.C.: Sept. 30, 2004); GAO, Polar- orbiting Environmental Satellites: Project Risks Could Affect Weather Data Needed by Civilian and Military Users, GAO-03-987T (Washington, D.C.: July 15, 2003); and GAO, Polar-orbiting Environmental Satellites: Status, Plans, and Future Data Management Challenges, GAO-02-684T (Washington, D.C.: July 24, 2002). [2] Three DMSP satellites and one POES satellite remain to be launched. [3] Presidential Decision Directive NSTC-2, May 5, 1994. [4] GAO-03-987T. [5] GAO-04-1054. [6] GAO-06-249T. [7] GAO-06-573T. [8] 10 U.S.C. § 2433 is commonly referred to as Nunn-McCurdy. [9] 10 U.S.C. § 2433 (e)(2) has recently been amended by Pub. L. No. 109-163, § 802 (Jan. 6, 2006) and Pub. L. No. 109-364, § 213 (a) (Oct. 17, 2006). [10] The European Organization for the Exploitation of Meteorological Satellite's MetOp program is a series of three polar-orbiting satellites dedicated to operational meteorology. MetOp satellites are planned to be launched sequentially over 14 years. [11] According to program officials, although the Nunn-McCurdy certification decision specifies NPP is to launch by January 2010, NASA plans to launch it by September 2009 to reduce the possibility of a climate data continuity gap. [12] The NPOESS program office selected key milestones from a much larger set of ongoing and planned milestones in order to track progress. [13] GAO-06-249T; U.S. Department of Commerce, Office of the Inspector General, Poor Management Oversight and Ineffective Incentives Leave NPOESS Program Well Over Budget and Behind Schedule, OIG-17794-6-0001/ 2006 (Washington, D.C.: May 2006). In addition, two independent teams reviewed the NPOESS program in 2005: A NASA-led Independent Review Team investigated problems with the VIIRS sensor and the impact on NPP, and a DOD-led Independent Program Assessment Team assessed the broader NPOESS program. The teams briefed the NPOESS Executive Committee on their findings in August 2005 and November 2005, respectively. [14] GAO-06-249T. [15] GAO, Space Acquisitions: Improvements Needed in Space Acquisitions and Keys to Achieving Them, GAO-06-626T (Washington, D.C.: Apr. 6, 2006). [16] The acquisition portion of the program includes satellite development, production, and launch. It does not include operations and support costs after launch. [17] The cost analysis group determined that there was a 90 percent confidence level that there would be no weather coverage gap. [18] A 50 percent level of confidence indicates that NPOESS has a 50 percent chance that the restructured program (as defined in the Nunn- McCurdy certification decision) will be delivered as planned at the acquisition cost of $11.5 billion. GAO's Mission: The Government Accountability Office, the audit, evaluation and investigative arm of Congress, exists to support Congress in meeting its constitutional responsibilities and to help improve the performance and accountability of the federal government for the American people. GAO examines the use of public funds; evaluates federal programs and policies; and provides analyses, recommendations, and other assistance to help Congress make informed oversight, policy, and funding decisions. GAO's commitment to good government is reflected in its core values of accountability, integrity, and reliability. 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