Contracting for Military Exchange Concessions

Gao ID: FPCD-77-79 November 30, 1977

Contracts to commercial businesses to run concessions on military installations are awarded to responsive businesses offering the most favorable prices or fees, regardless of business size. The military exchanges have no policies or procedures specifically to protect small businesses by using nonappropriated funds to procure their services although they have policies for procurements made with appropriated funds.

Review of the Army and Air Force Exchange Service contracting and management showed that small businesses successfully competed for contracts, but large businesses have received contracts to provide a greater share of some personal services in recent years. Procedures were adequate to keep contractors from "buying-in," and there was no evidence that former employees unduly influenced concession contracting. Haircut prices were reasonable, but Army recruit haircut prices should be kept low throughout basic training.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

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