Improvements Needed in Processing and Collecting Separation Debts
Gao ID: 112254 April 23, 1980A review was made of the procedures for handling separation indebtedness at the Air Force Accounting and Finance Center.
The Claims Division's adjudication of debt cases is often unnecessary and causes undue delay in initiating debt collection efforts. The process is also quite costly. A poor collection rate is the logical conclusion of the Air Force's leniency towards debtors. Of the approximately $13 million in fiscal year 1978 debts available for Center collection, only about $2.6 million was actually collected, with writeoffs constituting about $2.9 million.
RecommendationsOur recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.
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