Software Development

Better Management Controls Needed at Navy Regional Data Automation Center Gao ID: IMTEC-88-46 September 28, 1988

Pursuant to a congressional request, GAO evaluated the Navy Regional Data Automation Center (NARDAC) in the District of Columbia to determine how effectively it provided system development services to customers.

GAO found that NARDAC did not have effective means to measure project progress or accurately collect project cost information, since its: (1) project status reports did not sufficiently track or monitor projects to determine progress in meeting user requirements, the percentage of completed work, or whether project completion would be on schedule and within budget; and (2) chargeback system did not show the costs of completed tasks and was incompatible with many of the computers that contained utilization data. GAO also found that: (1) NARDAC did not include all system development services costs in its fiscal year (FY) 1988 through 1989 budget exhibit to Congress; (2) two audit organizations also identified problems similar to those it identified; and (3) NARDAC corrective actions included developing a system to track all project funds after obligation and conducting mid-year reviews of all project planning estimates.

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