Automated Information Systems

Defense's Oversight Process Should Be Improved Gao ID: IMTEC-90-36 April 16, 1990

Pursuant to a congressional request, GAO reviewed the Office of the Secretary of Defense's (OSD) oversight of major automated information system development.

GAO found that: (1) OSD did not effectively enforce established policies for controlling the acquisition of major automated information systems; (2) significant cost growth and schedule delays were generally due to weaknesses in executing life-cycle management policies, program management decisions, and service oversight; (3) although each service implemented an oversight process, deficiencies persisted in system development, including noncompliance with life-cycle management policies and procedures, unjustified costs and benefits, inadequate analysis of potential risks, ineffective program management, and incomplete system design; and (4) OSD allowed system development efforts to continue despite development problems.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

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