Operation Iraqi Freedom
Preliminary Observations on DOD Planning for the Drawdown of U.S. Forces from Iraq
Gao ID: GAO-10-179 November 2, 2009
The United States and the Government of Iraq have signed a Security Agreement calling for the drawdown of U.S. forces from Iraq. Predicated on that agreement and U.S. Presidential guidance, Multi-National Force-Iraq (MNF-I) has issued a plan for the reduction of forces to 50,000 U.S. troops by August 31, 2010, and a complete withdrawal of forces by the end of 2011. The drawdown from Iraq includes the withdrawal of approximately 128,700 U.S. troops, over 115,000 contractor personnel, the closure or transfer of 295 bases, and the retrograde of over 3.3 million pieces of equipment. Today's statement will focus on (1) the extent to which the Department of Defense (DOD) has planned for the drawdown in accordance with timelines set by the Security Agreement and presidential directive; and (2) factors that may impact the efficient execution of the drawdown in accordance with established timelines. This statement is based on GAO's review and analysis of DOD and MNF-I plans, and on interviews GAO staff members conducted with DOD officials in the United States, Kuwait, and Iraq. It also draws from GAO's extensive body of issued work on Iraq and drawdown-related issues.
While DOD's primary focus remains on executing combat missions and supporting the warfighters in Iraq, several DOD organizations have issued coordinated plans for the execution of the drawdown within designated time frames. In support of these plans, processes have been established to monitor, coordinate, and facilitate the retrograde of equipment from Iraq. DOD's organizations have reported that their efforts to reduce personnel, retrograde equipment, and close bases have thus far exceeded targets; since May 2009, for example, DOD reports that the number of U.S. servicemembers in Iraq has been reduced by 5,300, and another 4,000 are expected to be drawn down in October. However, many more personnel, equipment items, and bases remain to be drawn down. For U.S. forces, contractor personnel, selected vehicles, and bases, the graphic below depicts drawdown progress since May 2009, as well as what remains to be drawn down by August 31, 2010 and December 31, 2011, respectively. Efficient execution of the drawdown from Iraq, however, may be complicated by crucial challenges that, if left unattended, may hinder MNF-I's ability to meet the time frames set by the President, the Security Agreement, and MNF-I's phased drawdown plan. First, DOD has yet to fully determine its future needs for contracted services. Second, the potential costs and other concerns of transitioning key contracts may outweigh potential benefits. Third, DOD lacks sufficient numbers of contract oversight personnel. Fourth, key decisions about the disposition of some equipment have yet to be made. Fifth, there are longstanding incompatibility issues among the information technology systems that may undermine the equipment retrograde process. And sixth, DOD lacks precise visibility over its inventory of some equipment and shipping containers. While much has been done to facilitate the drawdown effort, the efficient execution of the drawdown will depend on DOD's ability to mitigate these challenges. We will continue to assess DOD's progress in executing the drawdown from Iraq and plan to issue a report.
GAO-10-179, Operation Iraqi Freedom: Preliminary Observations on DOD Planning for the Drawdown of U.S. Forces from Iraq
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Statement Before the Commission on Wartime Contracting in Iraq and
Afghanistan:
United States Government Accountability Office:
GAO:
For Release on Delivery:
Expected at 9:30 a.m. EST:
November 2, 2009:
Operation Iraqi Freedom:
Preliminary Observations on DOD Planning for the Drawdown of U.S.
Forces from Iraq:
Statement of William M. Solis, Director:
Defense Capabilities and Management:
GAO-10-179:
GAO Highlights:
Highlights of GAO-10-179, a statement before the Commission on Wartime
Contracting in Iraq and Afghanistan.
Why GAO Did This Study:
The United States and the Government of Iraq have signed a Security
Agreement calling for the drawdown of U.S. forces from Iraq. Predicated
on that agreement and U.S. Presidential guidance, Multi-National Force-
Iraq (MNF-I) has issued a plan for the reduction of forces to 50,000
U.S. troops by August 31, 2010, and a complete withdrawal of forces by
the end of 2011. The drawdown from Iraq includes the withdrawal of
approximately 128,700 U.S. troops, over 115,000 contractor personnel,
the closure or transfer of 295 bases, and the retrograde of over 3.3
million pieces of equipment.
Today‘s statement will focus on (1) the extent to which the Department
of Defense (DOD) has planned for the drawdown in accordance with
timelines set by the Security Agreement and presidential directive; and
(2) factors that may impact the efficient execution of the drawdown in
accordance with established timelines. This statement is based on GAO‘s
review and analysis of DOD and MNF-I plans, and on interviews GAO staff
members conducted with DOD officials in the United States, Kuwait, and
Iraq. It also draws from GAO‘s extensive body of issued work on Iraq
and drawdown-related issues.
What GAO Found:
While DOD‘s primary focus remains on executing combat missions and
supporting the warfighters in Iraq, several DOD organizations have
issued coordinated plans for the execution of the drawdown within
designated time frames. In support of these plans, processes have been
established to monitor, coordinate, and facilitate the retrograde of
equipment from Iraq. DOD‘s organizations have reported that their
efforts to reduce personnel, retrograde equipment, and close bases have
thus far exceeded targets; since May 2009, for example, DOD reports
that the number of U.S. servicemembers in Iraq has been reduced by
5,300, and another 4,000 are expected to be drawn down in October.
However, many more personnel, equipment items, and bases remain to be
drawn down. For U.S. forces, contractor personnel, selected vehicles,
and bases, the graphic below depicts drawdown progress since May 2009,
as well as what remains to be drawn down by August 31, 2010 and
December 31, 2011, respectively.
Figure: Drawdown Progress Since May 2009 and What Remains to Be Drawn
Down through August 31, 2010, and December 31, 2011:
[Refer to PDF for image: horizontal bar graph]
U.S. Forces:
Drawn down since May 2009, as of Sept. 2009: 4%;
To be drawn down through Aug. 31, 2010: 59%;
To be drawn down through Dec. 31, 2011: 37%.
Contractor personnel:
Drawn down since May 2009, as of Sept. 2009: 8%;
To be drawn down through Aug. 31, 2010: 32%;
To be drawn down through Dec. 31, 2011: 60%.
Tracked and wheeled vehicles:
Drawn down since May 2009, as of Sept. 2009: 11%;
To be drawn down through Aug. 31, 2010: 51%;
To be drawn down through Dec. 31, 2011: 38%.
Bases:
Drawn down since May 2009, as of Sept. 2009: 22%;
To be drawn down through Aug. 31, 2010: 67%;
To be drawn down through Dec. 31, 2011: 11%.
Source: GAO analysis based on DOD data.
[End of figure]
Efficient execution of the drawdown from Iraq, however, may be
complicated by crucial challenges that, if left unattended, may hinder
MNF-I‘s ability to meet the time frames set by the President, the
Security Agreement, and MNF-I‘s phased drawdown plan. First, DOD has
yet to fully determine its future needs for contracted services.
Second, the potential costs and other concerns of transitioning key
contracts may outweigh potential benefits. Third, DOD lacks sufficient
numbers of contract oversight personnel. Fourth, key decisions about
the disposition of some equipment have yet to be made. Fifth, there are
longstanding incompatibility issues among the information technology
systems that may undermine the equipment retrograde process. And sixth,
DOD lacks precise visibility over its inventory of some equipment and
shipping containers. While much has been done to facilitate the
drawdown effort, the efficient execution of the drawdown will depend on
DOD‘s ability to mitigate these challenges. We will continue to assess
DOD‘s progress in executing the drawdown from Iraq and plan to issue a
report.
View [hyperlink, http://www.gao.gov/products/GAO-10-179] or key
components. For more information, contact William M. Solis at (202) 512-
8365 or solisw@gao.gov.
[End of section]
Chairman Thibault, Chairman Shays, and Commissioners:
I appreciate the opportunity to be here today to discuss issues related
to the drawdown of U.S. forces from Iraq. When GAO last reported on the
progress of planning for the Department of Defense's (DOD) drawdown
from Iraq in September 2008, the pace and overall extent of drawdown
had yet to be determined, although various defense commands had already
begun planning toward that end.[Footnote 1] Since then, the United
States and the Government of Iraq have signed a Security Agreement that
took effect on January 1, 2009, which includes a timeline and
requirements for the drawdown of U.S. forces from Iraq. In addition, on
February 27, 2009, President Obama announced that by August 31, 2010,
Multi-National Force-Iraq's (MNF-I) mission will change from combat to
supporting the Iraqi government and its security forces. In light of
these developments, MNF-I has issued a phased plan aligned with goals
and time frames set forth by the Security Agreement and the President,
including a transition in mission, the reduction of forces to 50,000
U.S. troops by August 31, 2010, and a complete withdrawal of forces by
the end of 2011.[Footnote 2]
The drawdown effort has already begun. It is, however, one of several
tasks U.S. forces in Iraq are conducting concurrently in a continuously
evolving environment during a period of Iraqi political uncertainty.
For example, besides overseeing operations in Iraq, MNF-I and its
subordinate headquarters are also merging into a single headquarters,
called United States Forces-Iraq, which is scheduled to become mission
capable on January 1, 2010, and includes a 40 percent reduction of
headquarters personnel. Moreover, brigade combat teams are being
replaced by relatively new Advise and Assist Brigades that will focus
primarily on training Iraqi security forces while retaining the
capability to conduct full-spectrum operations. Finally, although DOD
has reported that enemy activity has decreased markedly since its
highest point in June 2007, the insurgency in Iraq remains dangerous.
[Footnote 3]
As of August 31, 2009, there were approximately 128,700 U.S. military
personnel in Iraq, spread among 295 bases throughout the country.
Additionally, there were over 3.3 million pieces of Army equipment in
Iraq worth $45.8 billion, 18 percent of which is theater provided
equipment, which is a pool of permanent, stay behind equipment that has
accumulated in Iraq and Kuwait since combat operations began in 2003.
Although much of this theater provided equipment has remained in
theater as units rotate, the withdrawal timelines in the Security
Agreement will compel DOD to make critical decisions regarding the
future of this equipment. Figure 1 below provides a more detailed
breakdown of the U.S. Army equipment in Iraq. In addition, DOD reported
over 119,000 contractor personnel in Iraq as of third quarter fiscal
year 2009.[Footnote 4] Contractor personnel in Iraq and Kuwait perform
a wide range of tasks essential for drawdown including repairing
military vehicles, providing trucks and drivers for logistics convoys,
and providing transportation assets and personnel necessary for the
retrograde of equipment. In addition, contractor personnel working on
the Logistics Civil Augmentation Program (LOGCAP) provide the majority
of base and life support in Iraq.[Footnote 5]
Figure 1: Breakdown of U.S. Army Equipment in Iraq:
[Refer to PDF for image: pie-chart]
Unit owned/authorized equipment (2,143,699): 65%;
Contractor acquired property (604,623): 18%;
Theater provided equipment, non-standard (369,298): 11%;
Theater provided equipment, standard (212,556): 6%.
Source: GAO analysis based on DOD data.
[End of figure]
You asked us to provide our preliminary observations concerning DOD's
progress in planning for the drawdown of materiel from Iraq, and
challenges that may affect the smooth execution of the drawdown. My
statement today will focus on: (1) the extent to which DOD has planned
for the drawdown from Iraq in accordance with timelines set by the
Security Agreement and presidential directive, and (2) factors that may
impact the efficient execution of the drawdown in accordance with
established timelines. Additionally, we will continue to assess DOD's
progress in executing the drawdown and plan to issue a report.
My statement is based on our review and analysis of DOD and MNF-I
plans, and interviews GAO staff members conducted with DOD officials in
the United States, Kuwait, and Iraq. Additionally, I have drawn from
our body of issued work examining Iraq and drawdown-related issues.
[Footnote 6] This work was conducted in accordance with generally
accepted government auditing standards. Those standards require that we
plan and perform the audit to obtain sufficient, appropriate evidence
to provide a reasonable basis for our findings and conclusions based on
our audit objectives. We believe that the evidence obtained provides a
reasonable basis for our findings and conclusions based on our audit
objectives. We provided copies of a draft of this statement to the
Department of Defense for its review and comment. We considered and
incorporated its comments, as appropriate.
Summary:
While DOD's primary focus remains on executing combat missions and
supporting the warfighters in Iraq, several DOD organizations have
issued coordinated plans for the execution of the drawdown from Iraq
within designated time frames. Furthermore, in support of these plans,
processes have been established to monitor, coordinate, and facilitate
the retrograde of equipment out of Iraq. Additionally, several
organizations have been created to oversee, synchronize, and ensure
unity of effort during the drawdown.[Footnote 7] Moreover, DOD reports
that it has exceeded its goals during the initial months of the
drawdown. While DOD's progress since May 2009 has exceeded its targets,
a large amount of personnel, equipment, and bases remain to be drawn
down within the established timelines:
Several unresolved issues may impede effective execution of the
drawdown in accordance with time frames set by the President and the
Security Agreement and which are encompassed in MNF-I's phased drawdown
plan. These include:
* contract services that have not been fully identified;
* potential costs and other concerns of transitioning key contracts
that may outweigh potential benefits;
* longstanding shortages of contract oversight personnel;
* some key decisions about the disposition of equipment that have not
yet been made;
* longstanding information technology system weaknesses; and:
* a lack of precise visibility over some equipment.
Without resolution, these issues may inhibit the efficient and
effective execution of the drawdown.
DOD Organizations Have Issued Coordinated Plans and Established
Processes and New Organizations to Facilitate the Drawdown from Iraq:
A number of DOD organizations have issued orders outlining a phased
drawdown from Iraq that meet the time frames set forth in the Security
Agreement and presidential guidance, while being responsive to security
conditions on the ground. Additionally, much has been accomplished to
prepare for the retrograde[Footnote 8] of materiel from theater,
including establishing processes to monitor, coordinate, and facilitate
the flow of equipment out of Iraq. Furthermore, several organizations
have been created to facilitate the retrograde of equipment and support
unity of effort. To date, these efforts have contributed to MNF-I
meeting or exceeding its targets for drawing down forces, retrograding
equipment, and closing bases. While DOD has made significant progress
executing the drawdown, there remains a large amount of personnel,
equipment, and bases that must be drawn down within the established
timelines.
Headquarters, Department of the Army, MNF-I, and its subordinate
command responsible for executing the drawdown in Iraq--Multi-National
Corps-Iraq (MNC-I)--have issued plans outlining how the drawdown should
be managed over time. These plans also endeavor to provide flexibility
to commanders on the ground to conduct ongoing combat operations while
simultaneously executing the drawdown. For example, in order to balance
operational needs with the requirement to meet drawdown goals,
commanders have the discretion to choose which of their equipment is no
longer essential for ongoing operations, and can therefore be
retrograded. Subsequent phases will see an increase in the flow of
equipment retrograded from Iraq as the pace of the drawdown quickens.
In support of these plans, processes have been established to monitor,
coordinate, and facilitate the retrograde of equipment out of Iraq. As
we reported in September 2008, MNF-I had processes in place to manage
the retrograde of various types of equipment from Iraq. Since that time
these processes have been refined and new elements have been
established to improve them. For example, partly in response to our
previous work, representatives from the Office of the Secretary of
Defense's Lean Six Sigma office conducted six reviews to optimize
theater logistics, one of which focused on the process for retrograding
equipment from Iraq.[Footnote 9] This work informed the development of
a new data system, referred to as the Theater Provided Equipment
Planner, which is intended to streamline the retrograde process by
facilitating the issuance of disposition instructions for theater
provided equipment while it is still in Iraq. In addition, a second new
data system, Materiel Enterprise Non-Standard Equipment, has also been
developed to facilitate the issuance of disposition instructions for
non-standard equipment.
In addition to refining the retrograde processes, several organizations
have been created to oversee, synchronize, and ensure unity of effort
for the retrograde of equipment from Iraq. In September 2008, GAO
reported that the variety of organizations exercising influence over
the retrograde process and the resulting lack of a unified or
coordinated command structure was not consistent with joint doctrine,
led to increased confusion and inefficiencies in the retrograde
process, and inhibited the adoption of identified mitigation
initiatives. To bolster unity of effort, MNF-I has created a Drawdown
Fusion Center, the mission of which is to provide a strategic picture
of drawdown operations, identify potential obstacles, address strategic
issues, and assist in the development of policy and guidance related to
several aspects of drawdown. To accomplish this mission, the Drawdown
Fusion Center provides guidance on the disposition of materiel,
monitors and advises on transportation options, tracks and monitors the
capabilities of ports through which materiel is shipped, tracks
logistics actions that impact disposition during drawdown, and acts as
a focal point for all external agencies and the Government of Iraq in
matters related to the drawdown. Assisting the Drawdown Fusion Center
is U.S. Army Central's Support Element-Iraq, a liaison element
established to enhance synchronization and coordination among MNF-I;
MNC-I; U.S. Army Central; Headquarters, Department of the Army; and
Army Materiel Command. It also generates theater and Department of the
Army disposition guidance for all forces and materiel redeploying and
retrograding out of Iraq. Finally, the Department of the Army, with
Army Materiel Command as the lead agency, created a Responsible Reset
Task Force to facilitate the provision of disposition instructions for
materiel retrograding out of Iraq and synchronize those instructions to
facilitate the reset of Army equipment.[Footnote 10]
DOD organizations reported that their efforts to reduce personnel,
retrograde equipment, and close bases in the initial months of the
drawdown have exceeded targets. First, according to the MNF-I
commanding general, U.S. forces have already begun drawing down in Iraq
without compromising security. For example, since May 2009, the number
of U.S. servicemembers in Iraq has been reduced by 5,300. Furthermore,
the MNF-I commander testified on September 30, 2009, that another 4,000
servicemembers will likely be drawn down in October 2009--earlier than
originally planned--due to improvements in Anbar province. Second, as
of August 2009, the Army reported that it has exceeded its target
figure for the retrograde of rolling stock by 1,800 pieces.[Footnote
11] Finally, the Army has reported that as of August 2009, it had
closed three more bases than originally planned.
While DOD's progress since May 2009 has exceeded its targets, a large
amount of personnel, equipment, and bases remain to be drawn down
within the established timelines. To meet the presidential target of
reducing the number of U.S. forces in Iraq to 50,000 by August 31,
2010, MNF-I must reduce its forces by almost 60 percent by next summer.
Furthermore, to meet the other targets established by MNF-I and the
Army for August 2010, MNF-I must draw down 32 percent of its contractor
personnel workforce, retrograde over 50 percent of its tracked and
wheeled vehicles, and close 67 percent of its bases in Iraq. The
remaining forces, contractor personnel, and equipment will have to be
drawn down during the final 16 months, from September 2010 to December
31, 2011, during which time some of the largest bases in Iraq will also
need to be closed or transferred to the Government of Iraq, a task the
commanding general of MNF-I stated could take 9 to 10 months to
complete. Figure 2 below illustrates the numbers of U.S. forces,
contractor personnel, tracked and wheeled vehicles, and bases that have
been drawn down since the initiation of drawdown; that must be drawn
down by the August 31, 2010, change of mission date; and that must be
drawn down before December 31, 2011.
Figure 2: Drawdown Progress Since May 2009 and What Remains to Be Drawn
Down through August 31, 2010, and December 31, 2011:
[Refer to PDF for image: horizontal bar graph]
U.S. Forces:
Drawn down since May 2009, as of Sept. 2009: 4% (5,200);
To be drawn down through Aug. 31, 2010: 59% (78,800);
To be drawn down through Dec. 31, 2011: 37% (50,000).
Contractor personnel:
Drawn down since May 2009, as of Sept. 2009: 8% (9,900);
To be drawn down through Aug. 31, 2010: 32% (40,300);
To be drawn down through Dec. 31, 2011: 60% (75,000).
Tracked and wheeled vehicles:
Drawn down since May 2009, as of Sept. 2009: 11% (4,500);
To be drawn down through Aug. 31, 2010: 51% (21,200);
To be drawn down through Dec. 31, 2011: 38% (15,500).
Bases:
Drawn down since May 2009, as of Sept. 2009: 22% (83);
To be drawn down through Aug. 31, 2010: 67% (255);
To be drawn down through Dec. 31, 2011: 11% (40).
Source: GAO analysis based on DOD data.
[End of figure]
Efficient Execution of the Drawdown Requires the Resolution of Several
Key Issues:
Efficient execution of the drawdown from Iraq may be complicated by
crucial challenges regarding several unresolved issues that, if left
unattended, may hinder MNF-I's ability to meet the time frames set by
the President, the Security Agreement, and MNF-I's phased drawdown
plan. These challenges include:
* contract services that have not been fully identified;
* potential costs and other concerns of transitioning key contracts
that may outweigh potential benefits;
* longstanding shortages of contract oversight personnel;
* some key decisions about the disposition of equipment that have not
yet been made;
* longstanding information technology system weaknesses; and:
* a lack of precise visibility over some equipment.
Some of these issues are outside MNF-I's purview and require action by
the Office of the Secretary of Defense and the Military Departments.
Others require a coordinated effort by MNF-I, U.S. Army Central, and
other DOD organizations supporting the drawdown effort.
Contract Services Needed to Support the Drawdown Have Not Been Fully
Identified:
DOD has not fully defined the additional contracted services it will
need to successfully execute the drawdown and support the remaining
U.S. forces in Iraq. Experience has shown that requirements for
contracted services will likely increase during the drawdown and joint
guidance states that planners should work closely with contracting
officers to determine the best approach for purchasing contract
services.[Footnote 12] In Iraq, such efforts may be hampered because
contracting officials in Iraq do not have full visibility over the
approximately 52,000 contracts in theater.[Footnote 13] Officials at
Joint Contracting Command-Iraq/Afghanistan, the organization
responsible for coordinating contract support during the drawdown, are
currently trying to get the full picture of operational contract
support in Iraq. However, DOD lacks a centralized repository of the
specific services available on the various contracts. For example,
there are several contracts for trucking services currently being used
to transport materiel in support of the drawdown, but planners may lack
the details necessary to allocate these services efficiently as
drawdown progresses. Joint guidance also calls for DOD to identify
contracted support requirements as early as possible to ensure that the
military receives contracted support at the right place, at the right
time, and for the right price.[Footnote 14] In particular, for the
drawdown of forces to occur according to the timelines, commanders will
need to determine their contract support requirements and communicate
these to contracting officers several months in advance. Although the
MNF-I drawdown order anticipates an increase in its need for contracted
services through September 1, 2010, as of July 2009 commanders had not
identified the specific types and levels of contracted services they
will need during the drawdown. For example, Army officials in Kuwait
responsible for the retrograde of theater provided equipment had not
defined the specific level of contracted services needed to perform
functions such as repairing vehicles and requesting disposition
instructions.
In planning for the contractor presence needed during the final phase
of the drawdown, MNF-I has made assumptions in the absence of defined
requirements or full visibility over contracted services that may
contribute to wasted resources and may hinder the timely execution of
drawdown. Even though it anticipates an increase in contracted services
needed during the drawdown, MNF-I has set a target for reducing the
number of contractor personnel in Iraq to 75,000 by September 1, 2010.
According to MNF-I officials, this target was based on the historic
ratio of contractor personnel to servicemembers in Iraq, rather than
requirements for contracted support. However, as GAO has previously
reported, the drawdown of forces may create additional requirements for
contracted support, and officials in Iraq have acknowledged that
additional contractor personnel will be needed to provide services
currently being provided by U.S. forces.[Footnote 15] For example,
according to DOD, in the third quarter of fiscal year 2009 the number
of armed private security contractors in Iraq went from 10,743 to
13,232, a 23 percent increase. This increase in private security
contractors was due, in part, to an increased need for private security
contractors as the military began drawing down its forces. Without
identifying the level and types of contractor support needed to
facilitate the drawdown, the actual number of contractor personnel
needed remains unknown. Unless commands in theater define and
communicate contract requirements with sufficient lead time, DOD risks
not having the right contracted services in place to meet drawdown
timelines and may resort to contracting methods that could cost the
government more and that may be conducive to waste. Moreover, in
determining the best means to meet commanders' requirements, planners'
limited visibility over the range of contracted services available may
contribute to decisions based on incomplete information, buying
services that are already on contract, experiencing difficulty in
enforcing priorities, and using limited contracting resources
inefficiently. These outcomes may impact the timely execution of the
drawdown. In 2006, we reported that a lack of visibility over
contracted support negatively impacted MNF-I and MNC-I planning for
base closure, among other things.[Footnote 16]
Near-Simultaneous Transition of Key Contracts Creates Risks for
Interruption of Services:
The transition of key contracts that are scheduled to expire during the
height of the drawdown presents the potential for the interruption of
vital services. With the exception of LOGCAP, major contracted services
in Iraq and Kuwait, including those for base and life support, convoy
support, and equipment maintenance will soon reach their expiration
date and are scheduled to be re-competed and re-awarded.[Footnote 17]
If contracts are awarded to new contractors, outgoing and incoming
contractors would be required to transition within a certain time
period to continue vital services. If these contracts are re-awarded as
scheduled, major contracted services in Iraq and Kuwait will be
transitioning nearly simultaneously during the height of the drawdown,
increasing the risk that services will be interrupted. According to a
DOD lessons learned document, during the transition from LOGCAP III to
LOGCAP IV in Kuwait which concluded in June 2009, the incoming
contractor intended to hire at least 80 percent of the outgoing
contractor's personnel to begin providing services according to
schedule. However, the outgoing contractor needed to retain its
employees in order to continue to provide the services for which it was
contracted. Although the incoming and outgoing contractors agreed to a
protocol for transferring employees, poor execution at some sites led
to staffing shortages and some service interruptions. To prevent
similar service interruptions when other key contracts transition, it
will be critical that DOD ensures that the outgoing contractor release
personnel to the incoming contractor as anticipated. Furthermore, if
contractor personnel choose not to transfer to the new contractor, the
transition may result in greater-than-anticipated costs and delays as
the contractor hires, screens, and deploys new personnel. Additionally,
a lack of experienced personnel may also lead to service interruption.
For example, according to the lessons learned document, a shortage of
personnel available to operate large machinery in Kuwait forced
officials to shut down operations critical to the drawdown. In
addition, offices responsible for issuing credentials to employees were
not prepared to handle the large volume of employees needing to obtain
new badges, a situation exacerbated by the provision of inaccurate
employee lists by the incoming contractor, resulting in a further
disruption of services. As of July 2009, officials had not considered
possible stresses on these offices that might occur during the
upcoming, near-simultaneous contract transitions expected to occur
during the drawdown. Finally, the outgoing contractor refused to
provide, and in one case erased, data it was required to provide to the
government. Government officials confirmed that these data would have
facilitated a more efficient transition process. Contract management
officials stated that challenges experienced during the transition from
LOGCAP III to LOGCAP IV in Kuwait will likely be magnified during the
upcoming contract transitions in Iraq, given the scope of contract
transitions during the height of the drawdown.
Even though LOGCAP III in Iraq does not expire during the drawdown time
frame, DOD plans to undertake a complex transition to other means of
contracted services despite concerns that the potential benefits of
doing so may not be fully realized. According to DOD officials, MNF-I
plans to transition base and life support and logistics functions
currently provided by LOGCAP III to other contracts, including LOGCAP
IV, the Air Force Contract Augmentation Program (AFCAP), and individual
sustainment contracts with Iraqi contractors.[Footnote 18] However,
unlike convoy support and maintenance contracts in Iraq and Kuwait,
LOGCAP III does not expire until January 2012. A senior DOD official
has stated that the rationale for making the transitions includes
reducing the cost of base and life support services and mitigating the
risks associated with relying on a single contractor to provide
essential services. However, this official and others have raised
concerns, indicating that these potential benefits may not be fully
realized. For example, while cost savings may result from transitioning
from LOGCAP III to other contracts, the senior DOD official with whom
we spoke has conceded that costs may actually increase during the
transition when both the incoming and outgoing contractors have
duplicative personnel, including large transition teams. These costs
may offset potential savings, in part because the new contracts would
have, at most, about a year to realize their potential benefits, given
the time needed to conduct the transition and the date that the
Security Agreement states U.S. forces must be out of Iraq. Moreover,
according to Army officials, there has been no formal cost-benefit
analysis to weigh potential benefits against risks such as cost
increases. In the absence of a robust cost-benefit analysis, the
benefits of making the transition remain uncertain.
The upcoming LOGCAP transition in Iraq will potentially increase the
contract management and oversight responsibilities of the combat forces
and impact the quality of service provided to the warfighter. Unit
commanders, as customers of LOGCAP, play a significant role in the
management and oversight of the LOGCAP contractor. For example,
customers are required by the Army to periodically evaluate the
contractor's performance. Currently, units provide feedback to the
contractor during monthly performance evaluation boards. Because the
Army intends to award several task orders for services for base and
logistics services--possibly to multiple contractors--it is possible
that the number of monthly evaluations would increase for some
commanders. Furthermore, while service disruptions like those
experienced in Kuwait during the transition to LOGCAP IV between
February and June of 2009 may have amounted to temporary
inconveniences, in a continuously evolving environment like Iraq they
have a greater potential to negatively impact ongoing operations. For
example, according to a senior Defense Contract Management Agency
official responsible for contract management and oversight in Iraq,
there is concern about DOD's plan to begin transitioning the theater
transportation mission at the beginning of 2010, since it could require
a new contractor to assume the mission just as the department
undertakes a significant troop-level reduction that is planned for
March-April 2010. Executing the rapid movement of troops and equipment
out of Iraq will require significant truck assets. Transitioning the
mission to a new contractor and requiring the new contractor to provide
23,000 trucks and crews could be daunting. Additionally, this official
expressed concerns about the ability of a new LOGCAP IV contractor to
quickly obtain the necessary staff to execute the mission if the
transitions from LOGCAP III are done as currently planned. As we noted
above, if an incoming contractor needs to hire a significant number of
new personnel, service interruptions could result.
For commanders in the field already tasked with conducting complex
counterinsurgency operations and the drawdown of forces, among other
responsibilities, it is important to know who is responsible for
providing particular services. However, increasing the number of
contracts in Iraq, as is planned to occur during the upcoming
transition, may complicate commanders' abilities to obtain essential
contracted support. For example, under the current LOGCAP III contract
in Iraq, commanders generally need to speak with one program manager to
obtain the full range of contracted services. Under LOGCAP IV, however,
services may be divided among multiple contractors for any particular
location. As a result, the tasks of determining how to obtain essential
services and correcting service problems may divert commanders' limited
resources from other responsibilities, which potentially increases risk
to the mission.
In addition, complex transitions to local contractors may impact the
quality of services provided to the warfighter. For example, commanders
in Iraq noted that some base and life support services being provided
to U.S. forces through a newly transitioned contract managed by local
sustainment contractors were not meeting the level of quality that U.S.
forces had come to expect. We also found that a similar strategy in
Kuwait resulted in service interruptions, including inefficiencies at
key storage areas that led to expanses of disorderly materiel such as
tires and cylinders.[Footnote 19] Should the upcoming LOGCAP transition
in Iraq proceed as planned, the need for commanders to overcome
challenges on which we have previously reported, such as inexperience
in dealing with contractors, uncertainty regarding oversight
responsibilities, and inability to dedicate resources for oversight,
would be particularly acute.[Footnote 20]
Limited oversight resources coupled with a projected significant
increase in oversight demands during the LOGCAP transition in Iraq
heightens the risk of waste. The successful transition from LOGCAP III
to multiple base and life support contractors will require a large
number of government oversight personnel, as the transition from LOGCAP
III to LOGCAP IV in Kuwait demonstrated. However, overseeing the LOGCAP
transition in Iraq would be an added responsibility for the Defense
Contract Management Agency, which will continue to be responsible for
the day-to-day management and administration of the LOGCAP III
contractor, private security contracts, and other large contracts in
Iraq. A Defense Contract Management Agency official expressed concern
about conducting LOGCAP transitions at multiple locations
simultaneously throughout Iraq because this would require a greater
number of oversight personnel than a consecutive transition. For
example, Defense Contract Management Agency officials cited
insufficient numbers of property administrators available to transfer
billions of dollars worth of property from LOGCAP III to one of several
dozen possible contracts. These personnel shortages may delay the
transfer of property, such as materiel handling equipment critical for
loading, unloading, and moving containers which, in turn, may inhibit
the timely retrograde of equipment from Iraq. Contract oversight
requirements would further increase following the transition.
Specifically, the Defense Contract Management Agency may go from
overseeing one LOGCAP contractor to having to oversee three LOGCAP
contractors and the AFCAP contractor. In addition, the contracts for
specific base services that the Joint Contracting Command-Iraq/
Afghanistan plans to award to Iraqi contractors could increase the
workload for contracting officers from this command. Furthermore, as
the number of contracts increase at an installation, commanders will be
required to increase the number of personnel to ensure responsible
oversight of contractor personnel. As a result, the number of personnel
available for other operations will decrease.
Longstanding Contract Oversight Personnel Shortages May Increase the
Likelihood of Wasteful Practices During the Drawdown:
DOD's longstanding challenge to provide an adequate number of trained
oversight personnel in deployed locations will continue to plague the
department as it proceeds through the drawdown. Since 2004 we have
reported on DOD's inability to provide an adequate number of oversight
personnel in CENTCOM's theater.[Footnote 21] Joint doctrine emphasizes
the importance to commanders of ensuring that appropriate
administration and oversight personnel are in place when using
contractors.[Footnote 22] While MNF-I guidance recognizes the need to
ensure oversight, DOD is likely to find it difficult to meet the
oversight requirement as forces are withdrawn and the pool of personnel
available for oversight decreases. Historically, as forces decrease,
the need for contracted services increases. The oversight challenge in
Iraq and Kuwait is exacerbated by the competing need to provide
professional contract management and oversight personnel from agencies
like the Defense Contract Management Agency to meet the increased
oversight requirements in Afghanistan. DOD officials at all levels have
expressed concern about the department's ability to provide the
required number of oversight personnel. For example, an Army unit in
Kuwait with 32 government personnel that is currently providing
oversight for more than 3,000 contractor personnel anticipates doubling
its contractor workforce, but is not anticipating a concomitant
increase in oversight personnel. The unit has identified the lack of
oversight personnel as a significant concern to successfully moving
equipment out of Kuwait.
As we noted in several of our previous reports, having the right people
with the right skills to oversee contractor performance is crucial to
ensuring that DOD receives the best value for the billions of dollars
spent each year on contractor-provided services supporting forces
deployed to Iraq. For example, we reported in 2004 that the Defense
Contract Management Agency could not account for $2 million worth of
tools purchased using the AFCAP contract, in part because of a lack of
contract management and oversight personnel in CENTCOM's theater.
[Footnote 23] In January 2008, we reported that the Army did not have
adequate staff to conduct oversight of an equipment maintenance
contract in Kuwait.[Footnote 24] We have found in the past that, as a
result of the vacant oversight positions, the Army was unable to fully
meet the oversight mission including fully monitoring contractor
performance. In that same report we noted that poor contractor
performance resulted in the Army spending $4.2 million to rework items
that were presented to the Army as meeting contract standards but
failed Army inspection. We have also noted that an inadequate number of
oversight personnel results in some contracts receiving insufficient
oversight. For example, in 2008 we reported that the Army assigned
seven contracting officer's technical representatives to provide
oversight for about 8,300 linguists in 120 locations across Iraq and
Afghanistan. In one case, a single oversight person was responsible for
linguists stationed at more than 40 different locations spread
throughout the theater of operations. Officials responsible for the
contract agreed that there were not enough contracting officer's
technical representatives to effectively oversee the contract.[Footnote
25] Having too few contract oversight personnel precludes DOD from
being able to obtain reasonable assurance that contractors are meeting
their contract requirements at every location where the work is being
performed. Without adequate contract oversight personnel in Iraq and
Kuwait during the drawdown, DOD risks not receiving the level and
quality of service it needs to effectively and efficiently meet the
goals of the drawdown.
Execution of the Drawdown Is Dependent Upon Key Decisions over the
Disposition of Equipment:
MNF-I's execution of the drawdown from Iraq in accordance with
established timelines depends on its obtaining clear guidance as to
what equipment can and will be provided to the Government of Iraq and
what will be retained by the U.S. military; identification of the
mechanisms that are to be used to transfer equipment to the Government
of Iraq; determinations of what will be done with certain types of non-
standard equipment, such as Mine Resistant Ambush Protected vehicles
(MRAP); and resolution of other decisions related to the Army's
modernization and reset plans.
DOD plans to transfer military equipment to the Government of Iraq in
order to achieve U.S. objectives in Iraq, but decisions still need to
be made by DOD on what can and will be transferred to the Government of
Iraq, contributing to planning uncertainty. Multi-National Security
Transition Command-Iraq, an MNF-I subordinate command responsible for
training and equipping the Iraqi security forces, has prepared a list
of equipment it believes will enable the Government of Iraq to provide
for its own security after U.S. forces have left Iraq.[Footnote 26]
This list comprises about 1.5 percent of the estimated 3.3 million
pieces of equipment in Iraq, with a projected value of about $600
million. This list is currently undergoing progressively higher levels
of review within DOD, for potential approval by the Military Department
Secretaries and the Secretary of Defense. Until this list is approved,
and an appropriate transfer mechanism determined, the equipment that
will be transferred to the Government of Iraq remains uncertain.
Currently, no decision has been made as to what authorities will be
used to transfer these items to the Government of Iraq. While certain
authorities exist that may permit the transfer of excess defense
articles, DOD has also requested additional authority to transfer non-
excess defense articles.[Footnote 27] Section 1234 of the National
Defense Authorization Act for Fiscal Year 2010 provides an additional
authority, requested by the Department of Defense, under which the
Secretary of Defense, with the concurrence of the Secretary of State,
may transfer certain equipment to the Government of Iraq without the
Military Departments declaring it excess to their needs.[Footnote 28]
Because this provision does not specify a mechanism for reimbursing the
Military Departments for the transfer of non-excess equipment, the loss
of which may affect unit readiness, senior Army officials expressed
concern about it prior to its passage, and the conference report
accompanying the Act urged the Secretary of Defense to develop a plan
to reimburse the Military Departments for such items.[Footnote 29] In
addition, other DOD officials expressed strong reservations about
section 1234 prior to its passage, arguing that existing authorities,
such as those which underpin Foreign Military Sales, are sufficient to
transfer U.S. military equipment to the Government of Iraq, but are not
fully understood within the department. Clarification of authorities to
be used for transferring equipment to the Government of Iraq will help
facilitate decisions on which equipment will be transferred, and will
assist in ensuring that DOD will meet its stated timelines.
The complexity of issues surrounding transfer authorities has already
presented obstacles to transferring equipment to the Government of
Iraq. For example, beginning in May 2009, MNC-I undertook an initiative
to turn over the Ibn Sina hospital, located in the International Zone,
to the Government of Iraq as a fully equipped, fully operational
hospital. However, 100 of the approximately 9,800 pieces of equipment
in the hospital, such as intensive care unit beds, trauma centers, and
patient vital signs monitoring equipment, were ineligible for transfer
because, according to Army officials, the Army could not declare them
as excess to the needs of the Army.[Footnote 30] As a result, officials
had to seek alternate means to transfer or sell the remaining pieces of
equipment necessary to outfit the hospital. Ultimately, the hospital
was transferred to the Government of Iraq on schedule. However, Army
officials stated that after exhausting all legal options for
transferring or donating the remaining equipment, the hospital was
transferred without these 100 pieces of important equipment.
According to the Army, disposition for nearly all currently identified
non-standard equipment in Iraq has been determined, but all items
needing disposition have not yet been identified. Non-standard
equipment is mainly theater provided equipment that has been issued to
units that is not listed on their modified table of organization and
equipment.[Footnote 31] Non-standard equipment includes a wide range of
items such as construction equipment, materiel handling equipment, flat
screen televisions, certain types of radios, and MRAPs. To facilitate
the retrograde of non-standard equipment, the Army is implementing a
new process in which the Life Cycle Management Commands are cataloging
all types of non-standard equipment in Iraq for entry into a new
database.[Footnote 32] The Army then determines the location to which
each type of item will be shipped upon retrograde from Iraq. Army
officials state that they have determined disposition for the majority
of types of non-standard equipment already identified in Iraq. However,
these officials also state that additional types of non-standard
equipment are still being entered into the database as efforts to gain
accountability over non-standard equipment continue. Until this effort
is complete, the disposition of some types of non-standard equipment in
Iraq may be delayed.
Decisions on the disposition of MRAPs also have not been finalized, and
DOD faces challenges in retrograding the large number of these vehicles
that remain in Iraq. MRAPs are a unique type of non-standard equipment
that were initially procured specifically for use in Iraq to better
protect servicemembers from improvised explosive devices. As the
drawdown progresses, DOD officials acknowledge that most of the MRAPs
retrograded from Iraq will return to the United States, and that only
some of these vehicles are suitable for use in Afghanistan. According
to Army officials, the Army, which manages most of the MRAP fleet, has
issued preliminary disposition instructions for MRAPs to be retrograded
from Iraq, but service-wide requirements for MRAPs have not yet been
finalized. Moreover, although in January 2008, DOD designated the Red
River Army Depot and Marine Corps Logistics Command bases in Albany and
Barstow as the depots that would repair MRAPs in the United States,
Headquarters, Department of the Army only recently issued a message
directing the shipment of 200 MRAPs from Kuwait to Red River Army Depot
as part of an MRAP Reset Repair Pilot Program. To date, all MRAPs
retrograded from Iraq have passed through the MRAP Sustainment Facility
in Kuwait for repair. However, at the time of our July 2009 visit to
the CENTCOM area of operations, this facility could process only 20
MRAPs per week, contributing to a build-up of nearly 900 MRAPs in a
retrograde lot in Kuwait. The officials who manage this lot stated that
it was nearing full capacity for holding MRAPs. However, data provided
by U.S. Army Central indicate that DOD's capacity to process and ship
MRAPs out of Kuwait exceeded the relatively few numbers of additional
vehicles that left Iraq since our visit, decreasing the total number of
MRAPs that are sitting in the retrograde lot to under 800 as of October
2009. Nevertheless, according to U.S. Army Central, over 8,000 MRAPs
remain in Iraq. To remove MRAPs from Iraq according to the timeline set
by the Security Agreement, the pace of their retrograde will need to
significantly increase as the drawdown progresses, which heightens the
potential for bottlenecks.
The disposition of equipment in theater may also be affected by other
decisions that have not been made related to the Army's future
composition and equipment reset needs. For example, the Army has not
decided what equipment and how much of each type of equipment will be
transferred to Army Prepositioned Stocks[Footnote 33] and Theater
Sustainment Stocks.[Footnote 34] Also, the Army is currently drafting
an "Equipping White Paper" that describes how the Army plans to
allocate equipment in accordance with future force structure designs.
For example, Army officials stated that they are considering changing
one or more heavy brigade combat teams into Stryker brigade combat
teams. Other factors also add uncertainty to the disposition of
equipment. For example, while the Army has taken steps to streamline
the reset induction process for equipment in Iraq, disposition for
reset depends on when the equipment is retrograded from Iraq and the
condition of the equipment. In addition, the extent to which equipment
may be stored in Kuwait is unclear. Specifically, some officials from
the Office of the Secretary of Defense told us that some equipment may
be stored at depots or in Kuwait while decisions about disposition are
made, while Army officials told us that the Army has no plans to store
equipment in Kuwait. Finally, decisions have not been finalized on what
additional equipment will be transferred from Iraq to Afghanistan.
Longstanding Information Technology System Weaknesses May Compromise
the Timely Retrograde of Equipment:
Weaknesses in data systems used to retrograde equipment from Iraq that
we cited in our September 2008 report remain uncorrected, and a new
problem has surfaced. In our September 2008 report, we noted that when
theater provided equipment reached Kuwait, the 401st Army Field Support
Brigade, which received the equipment, had to undertake two concurrent
manual data entry processes in separate logistics information systems
to establish accountability and visibility for the equipment. We also
reported that the process for requesting disposition instructions was
lengthy and involved sending spreadsheets populated with equipment data
from Kuwait to the appropriate Life Cycle Management Command in the
United States and then back to Kuwait. According to DOD officials we
interviewed in Iraq and Kuwait in July 2009, the manual manipulation of
data and extensive reliance on spreadsheets still occurs while other
DOD officials stated that any problems that delay equipment from being
retrograded can be problematic given the rapid pace of the drawdown. In
addition, during our recent field visits we identified another data
system problem that prevented the timely issuance of disposition
instructions for equipment identified for retrograde from Iraq.
Specifically, due to a data corruption error that occurs during data
transfer between two legacy Army systems, Army officials in Kuwait were
unable to issue orders to move the equipment to its designated
destination. Officials stated that this problem had a negative effect
on their ability to retrograde equipment, and officials in the United
States and Kuwait worked together during regularly scheduled meetings
to discuss issues delaying the transmission of these instructions. To
fix the problem in the system, programmers had to implement manual
fixes for each individual set of disposition instructions. According to
Army officials, a solution to correct the data corruption error has
been implemented since our visit. However, we have not been able to
validate this claim and, according to Army officials, similar problems
with legacy systems occur regularly.
Higher projected flows of theater provided equipment during later
phases of the drawdown may also put the timely issuance of disposition
instructions at risk. We reported in 2008 that receipt of disposition
instructions for some rolling stock took anywhere from three to nine
months, resulting in equipment being held in Kuwait awaiting
disposition instructions. Although officials told us during our July
2009 visit to Kuwait that this situation had improved, the data used to
support that claim may be unreliable. With increased flows of
equipment, inefficiency resulting from the reliance on the entry of
data by hand will be magnified. The higher volume of equipment
requiring disposition instructions may stress the manual processes
currently being used, thereby increasing the risk that more time will
be necessary to request and receive disposition instructions, which may
again cause equipment to sit idle in Kuwait. While the Theater Provided
Equipment Planner may improve retrograde process efficiency by
automating the issuance of disposition instructions that would
otherwise need to be issued through the existing manual process, the
extent to which items will be retrograded using the new system,
especially as the volume of equipment being retrograded increases
during later phases of the drawdown, is unclear. In addition, the
increased volume of equipment projected for the later phases of the
drawdown will require additional contractor personnel to make the
manual entries made necessary by the system incompatibility issues.
DOD's Lack of Precise Visibility Over Its Inventory of Equipment and
Shipping Containers Inhibits Planning for Retrograde from Iraq:
The execution of the drawdown may also be affected by the lack of a
complete and accurate inventory of three broad types of equipment.
These three types of equipment include contractor acquired
property,[Footnote 35] non-standard equipment, and shipping containers.
According to Army data, these three types of equipment comprise 28
percent of the total DOD property in Iraq. To facilitate a more
complete and accurate record of equipment in Iraq, MNF-I required its
subordinate units to complete a 100 percent inventory of their
equipment, identify excess equipment that can be immediately
retrograded, and account for previously undocumented equipment by June
27, 2009. Undocumented equipment, however, continues to be identified
and added to the inventory.
According to MNF-I guidance, the command's ability to meet drawdown
requirements and timelines depends upon establishing an accurate and
complete inventory of the amount and types of equipment that will have
to be retrograded from Iraq. In that vein, MNF-I ordered a 100 percent
inventory of all U.S. government owned equipment in Iraq. Overall, DOD
officials stated that property accountability has improved in Iraq
since 2006, especially with regard to theater provided equipment. The
guidance calling for completion of an inventory by June 27, 2009 was
intended to account for undocumented items. When these previously
undocumented items are entered onto property books, commanders become
accountable for them. The intent is to facilitate drawdown planning and
execution by providing an incentive for commanders to take action on
previously undocumented items that otherwise may not be factored into
the retrograde plans. However, although MNC-I states that the inventory
is complete, previously undocumented equipment continues to be found
every month. Until all undocumented equipment is included in the
inventory, DOD's information on the number of items requiring
retrograde remains incomplete, which adds risk to meeting the drawdown
timelines.
During our visit to the CENTCOM area of operations in July 2009,
officials in Iraq and Kuwait stated that, of all categories of
equipment, they had the least visibility over contractor acquired
property. Army officials stated, however, that as of October 2009, this
situation had improved. While contractors are typically required under
the terms of their contract to maintain property accountability over
this equipment, there is no standardized process for doing so, limiting
MNF-I's and U.S. Army Central's accountability and visibility over this
equipment. During the drawdown, accountability of contractor acquired
property is important to ensure the efficient allocation of the
transportation assets used to retrograde this equipment.
U.S. Army Central officials also noted that they lack full
accountability and visibility over non-standard equipment in Iraq,
adding another potential risk to their ability to efficiently
retrograde this equipment out of Iraq. Army officials have estimated
that there could be as many as 360,000 pieces of non-standard equipment
in Iraq, but concede that they have low confidence in property
accountability for non-standard equipment. Moreover, Army and U.S. Army
Central officials note that obtaining an accurate inventory of non-
standard equipment is complicated by the fact that many of these items
have multiple identification numbers and that commanders have
significant flexibility in accounting for this equipment. For example,
a piece of non-standard equipment that is valued at greater than $5,000
must be recorded on a military unit's property book, but after the
value of that item depreciates below the $5,000 threshold, it is left
to the individual commander's discretion whether to continue recording
the property. Not knowing the precise amount of non-standard equipment
in Iraq that will need to be retrograded contributes to planning
uncertainty for the organizations tasked with executing the drawdown,
and may put at risk the ability to position transportation assets and
personnel to manage the many aspects of the retrograde process in time
to facilitate a steady flow of equipment from Iraq.
Another factor compounding planning uncertainty is the lack of an
accurate accounting of the quantity and serviceability of shipping
containers in Iraq. Containers are unique in that not only are they
items that have to be retrograded from Iraq, they are also a primary
vehicle for shipping other types of equipment out of Iraq. According to
U.S. Army Central officials, the data system in place to track
containers is inaccurate and incomplete because, among other factors,
it must be manually updated every time a container arrives at or leaves
a specific location. Reports based the data from this system indicate
that the system is at best 25 percent accurate. Furthermore, updates to
the location and status of containers may not occur routinely because
of personnel shortages. For example, according to officials in charge
of container management, 200 containers listed as located in Iraq were,
in fact, in Afghanistan. Moreover, in addition to inaccurate data on
the number of containers and their locations, officials also lack data
on the serviceability of containers. In an effort to rectify this
problem, MNC-I issued an order directing a 100 percent inventory of
containers, including instructions for reporting the serviceability of
the containers. Subsequent reports indicate that approximately 54,000
containers had been physically inventoried as of August 2009, which was
almost 25,000 fewer than the number of containers in the data system.
Out of these containers entered in the data system, the location of
over 7,000 could not be verified and the serviceability of 39 percent
remained unknown. Moreover, many containers in Iraq are being used for
storage, office space, and living quarters, among other purposes, yet
are not documented as such, and may not immediately be available for
retrograde. Due to limited container accountability, MNF-I and U.S.
Army Central's ability to plan for the steady flow of equipment out of
Iraq necessary to meet the drawdown timelines may be at risk.
Concluding Observations:
As I have stated today, much has been done in Iraq and Kuwait to
facilitate the drawdown effort. However, the effective execution of the
drawdown may be compromised by several complex challenges: notably,
identification of contractor requirements needed for the drawdown, and
development of plans to address the challenges created by key contract
transitions and to mitigate the risk of waste caused by an inadequate
number of trained oversight personnel that would aid the successful
management of contract services. Additionally, the effective execution
of the drawdown is dependent upon decisions about what equipment can
and will be transferred to the Government of Iraq, the clear
establishment of transfer mechanisms, and final decisions on the
disposition of non-standard equipment. Moreover, longstanding data
information system incompatibility issues and a less-than-
comprehensive inventory of some types of equipment in Iraq may hamper
the drawdown.
GAO Contacts and Acknowledgments:
For further information about this statement, please contact William M.
Solis (202) 512-8365 or solisw@gao.gov. Contact points for our Offices
of Congressional Relations and Public Affairs may be found on the last
page of this statement. Individuals who made key contributions to this
statement include Vincent Balloon, Carolynn Cavanaugh, Carole Coffey,
Timothy DiNapoli, Laurier Fish, Walker Fullerton, Guy LoFaro, Greg
Marchand, Jim Melton, Emily Norman, Jason Pogacnik, David Schmitt,
Cheryl Weissman, Gerald Winterlin, and Gwyneth Woolwine.
[End of section]
Footnotes:
[1] GAO, Operation Iraqi Freedom: Actions Needed to Enhance DOD
Planning for Reposturing of U.S. Forces from Iraq, [hyperlink,
http://www.gao.gov/products/GAO-08-930] (Washington, D.C.: Sept. 10,
2008).
[2] In a separate initiative, the Government of Iraq introduced a
referendum on the Security Agreement which may be voted on during the
January 2010 national elections. If passed, it could require U.S.
forces to leave Iraq much earlier than the December 31, 2011 deadline
set in the Security Agreement.
[3] DOD, Measuring Stability and Security in Iraq: Report to Congress
in Accordance with the Department of Defense Supplemental
Appropriations Act 2008, Section 9204, Public Law 110-252 (July 23,
2009).
[4] We have determined that agency-reported data should not be used to
identify trends or draw conclusions about the number of contractor
personnel in Iraq, due to limitations such as incomplete and inaccurate
data. GAO, Contingency Contracting: DOD, State, and USAID Continue to
Face Challenges in Tracking Contractor Personnel and Contracts in Iraq
and Afghanistan, [hyperlink, http://www.gao.gov/products/GAO-10-1]
(Washington, D.C.: Oct. 1, 2009).
[5] The Logistics Civil Augmentation Program, commonly referred to as
LOGCAP, is a program to provide worldwide logistics and base and life
support services in contingency environments, and is currently
providing most base and life support in Iraq.
[6] For a list of this work, see GAO's web page, Topic Collection: Iraq
and Afghanistan, at [hyperlink,
http://www.gao.gov/docsearch/featured/oif.html].
[7] Unity of effort requires coordination and cooperation among all
forces toward a commonly recognized objective, although they are not
necessarily part of the same command structure. Joint Publication 1,
Doctrine for the Armed Forces of the United States (Mar. 20, 2009).
[8] We use the term "retrograde" to indicate the removal of military
equipment from an operating area.
[9] Lean Six Sigma, a disciplined process improvement methodology, has
been endorsed by DOD leadership as a key means by which the department
will become more efficient in its operations and more effective in its
support of the warfighter. On April 30, 2007, the Deputy Secretary of
Defense created a program office to drive DOD-wide activities
associated with Lean Six Sigma.
[10] We use the term "reset" to refer to the repair, recapitalization,
and replacement of military equipment in order to restore units'
equipment to a desired level of combat capability commensurate with
mission requirements and availability of resources.
[11] Rolling stock is a subset of class VII equipment and includes
wheeled vehicles, tracked combat vehicles, wheeled/tracked construction
equipment, trailers, semitrailers, and standard trailer-mounted
equipment such as generators.
[12] Joint Publication 3-33, Joint Task Force Headquarters (Feb. 16,
2007).
[13] The total of 52,207 contracts is measured in accordance with the
definition of "contract" from section 864(a)(2) of the National Defense
Authorization Act for Fiscal Year 2008, which includes task orders,
among other things. See GAO-10-1.
[14] Joint Publication 4-10, Operational Contract Support (Oct. 17,
2008).
[15] GAO, Military Operations: Contractors Provide Vital Services to
Deployed Forces but Are Not Adequately Addressed in DOD Plans,
[hyperlink, http://www.gao.gov/products/GAO-03-695] (Washington, D.C.:
June 24, 2003).
[16] GAO, Military Operations: High-Level DOD Action Needed to Address
Long-standing Problems with Management and Oversight of Contractors
Supporting Deployed Forces, [hyperlink,
http://www.gao.gov/products/GAO-07-145] (Washington, D.C.: Dec. 18,
2006).
[17] We met with Army officials, including contracting officers
responsible for these contracts. These officials acknowledge that the
contracts will expire well before the end of the drawdown and in no
case did these officials indicate they are considering extending the
expiring contracts through the drawdown period.
[18] Sustainment contracts provide supplies and services to deployed
U.S. forces, such as food services and housing.
[19] GAO, Defense Acquisitions: Sound Practices Critical to Ensuring
Value for the Defense Logistic Agency's Acquisitions, [hyperlink,
http://www.gao.gov/products/GAO-09-1040T] (Washington, D.C.: Sept. 24,
2009).
[20] GAO, Military Operations: Implementation of Existing Guidance and
Other Actions Needed to Improve DOD's Oversight and Management of
Contractors in Future Operations, [hyperlink,
http://www.gao.gov/products/GAO-08-436T] (Washington, D.C.: Jan. 24,
2008).
[21] For a summary, see [hyperlink,
http://www.gao.gov/products/GAO-08-436T].
[22] Joint Publication 4-10.
[23] GAO, Military Operations: DOD's Extensive Use of Logistics Support
Contracts Requires Strengthened Oversight, [hyperlink,
http://www.gao.gov/products/GAO-04-854] (Washington, D.C.: July 19,
2004).
[24] GAO, Defense Logistics: The Army Needs to Implement an Effective
Management and Oversight Plan for the Equipment Maintenance Contract in
Kuwait, [hyperlink, http://www.gao.gov/products/GAO-08-316R]
(Washington, D.C.: Jan. 22, 2008).
[25] GAO, Military Operations: DOD Needs to Address Contract Oversight
and Quality Assurance Issues for Contracts Used to Support Contingency
Operations, [hyperlink, http://www.gao.gov/products/GAO-08-1087]
(Washington, D.C.: Sept. 26, 2008).
[26] GAO recently issued a classified report on the capabilities of the
Iraqi security forces. See GAO, Securing and Stabilizing Iraq: U.S.
Drawdown Plans Should Include Contingency Plans for Use If Key
Assumptions about Security and Iraqi Capabilities Prove Wrong,
[hyperlink, http://www.gao.gov/products/GAO-09-939C] (Washington, D.C.:
Sept. 30, 2009).
[27] For instance, under section 516 of the Foreign Assistance Act of
1961 (22 U.S.C. § 2321j), excess defense articles may be transferred to
other countries under certain circumstances.
[28] Pub. L. No. 111-84, § 1234 (2009).
[29] H.R. Conf. Rep. No. 111-288, at 838-839 (2009). Section 1234
requires a report including a description of "the plan, if any, for
reimbursing military departments" for non-excess equipment, and
prohibits transfers that would have an "adverse impact on the military
readiness of the United States," in accordance with section 516 of the
Foreign Assistance Act of 1961 (22 U.S.C. § 2321j).
[30] Under section 644 of the Foreign Assistance Act of 1961 (22 U.S.C.
§ 2403), the term "excess defense articles" generally refers to defense
articles, with some exceptions, owned by the U.S. government that is
excess of the approved level of stock for all DOD organizations at the
time the equipment is transferred.
[31] A modified table of organization and equipment documents the
specific types and amounts of equipment Army units are authorized to
have.
[32] The Army Materiel Command has five Life Cycle Management Commands,
each of which is responsible for certain types of equipment. They are:
Aviation and Missile, Chemical Materials Agency, Communications-
Electronics, Joint Munitions & Lethality, and Tank-automotive &
Armaments Command.
[33] The Army Prepositioned Stocks program supports the National
Military Strategy by strategically prepositioning critical war stocks
afloat and ashore worldwide and, thus, reducing the deployment response
times of the modular expeditionary Army.
[34] Theater Sustainment Stocks are a pool of military equipment in
theater that can be used to expedite the replacement of equipment
damaged during operations.
[35] For simplicity, we use the term "contractor acquired property" to
include all items that the contractor manages expressly to perform the
contract, including items given to the contractor by the government
(government furnished equipment) and items acquired/fabricated by the
contractor using government funds.
[End of section]
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