Multiple Employment Training ProgramsMajor Overhaul Needed to Create a More Efficient, Customer-Driven System Gao ID: T-HEHS-95-70 February 6, 1995
The current fragmented "system" of federal employment training programs adds unnecessary administrative costs and confuses and frustrates clients, employers, and administrators. These problems have raised concerns about the efficiency of the existing system. Also, many agencies do not know whether their programs actually help people get jobs. GAO testified that a major overhaul and consolidation of programs is needed to create a more efficient, customer-driven system that would (1) provide clients and employers easy access to services; (2) encourage the efficient use of resources and simplify program implementation; (3) offer a variety of employment training services to meet individual needs; and (4) hold program administrators accountable for results but give states and local agencies the flexibility to determine how best to meet their community needs.