Department of Education

Information Needs Are at the Core of Management Challenges Facing the Department Gao ID: T-HEHS-98-124 March 24, 1998

Although the Department of Education has submitted to Congress its five-year strategic plan and 1999 performance plan, as required by the Government Performance and Results Act, much more work needs to be done. The Department faces three major challenges: (1) with respect to the preschool, elementary, and secondary education area, the need to balance the competing objectives for collecting uniform program information to assess performance while giving states and localities the flexibility to implement their unique programs; (2) primarily in the preschool, elementary, and secondary education area, the difficulty of assessing the overall effectiveness of similar education programs that are scattered among multiple agencies and departments; and (3) problems associated with the Department's ability to collect, maintain, and use reliable information on its postsecondary programs to protect the federal government's financial interest. In GAO's view, the Results Act provides a framework for the Department to address these challenges. Moreover, the extent of the Department's success in overcoming these challenges will, in turn, determine its success in implementing the requirements of the Results Act.

GAO noted that: (1) while the Department has developed and submitted to Congress its 5-year strategic plan and 1999 performance plan as required by the Government Performance and Results Act, much additional work needs to be done; (2) GAO's work indicates that the Department's management has three major challenges: (a) with respect to preschool, elementary, and secondary education area, the need to balance the competing objectives of collecting uniform program information to assess performance while giving states and localities the flexibility to implement their unique programs; (b) primarily in the preschool, elementary, and secondary education area, the difficulty of assessing overall effectiveness of similar education programs that are scattered among multiple agencies and departments; and (c) problems associated with the Department's ability to collect, maintain, and use reliable information on its postsecondary programs to protect the federal government's financial interests; (3) in GAO's view, the Results Act provides a framework for Education to address these challenges; and (4) moreover, the extent of its success in overcoming these challenges will in turn determine its success in implementing the requirements of the Results Act.



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