Unemployment Insurance

Need To Reduce Unequal Treatment of Claimants and Improve Benefit Payment Controls and Tax Collections Gao ID: HRD-78-1 April 5, 1978

Unemployment insurance primarily provides temporary protection for qualified workers who lose jobs until they can either be rehired or find new employment. Although federal involvement has increased, program administration varies among jurisdictions, resulting in unequal treatment of claimants and in substantial costs to the unemployment insurance program.

There are no uniform standards to determine who is eligible for unemployment insurance benefits and what amounts can be received. Greater effort is needed to assure that claimants look for work. Control of overpayments is weak, and improvements are needed to recover overpayments. Improvements are also needed in measuring payment timeliness and in tax collection efforts.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

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