Opportunities to Reduce Potential Duplication in Government Programs, Save Tax Dollars, and Enhance Revenue
Gao ID: GAO-11-441T March 3, 2011
This testimony discusses our first annual report to Congress responding to a new statutory requirement that GAO identify federal programs, agencies, offices, and initiatives--either within departments or governmentwide--that have duplicative goals or activities. This work will inform government policymakers as they address the rapidly building fiscal pressures facing our national government. Our annual simulations of the federal government's fiscal outlook show continually increasing levels of debt that are unsustainable over time, absent changes in the federal government's current fiscal policies. Since the end of the recent recession, the gross domestic product has grown slowly and unemployment has remained at a high leveWhile the economy is still recovering and in need of careful attenwidespread agreement exists on the need to look not only at the near term but also at steps that begin to change the long-term fiscal path as soon as possible without slowing the recovery. With the passage of time, the window to address the fiscal challenge narrows and the magnitude of the required changes grows. This testimony is based on our March 1, 2011, report and addresses two key issues: (1) federal programs or functional areas where unnecessary duplication, overlap, or fragmentation exists, the actions needed to address such conditions, and the potential financial and other benefits of doing so; and (2) other opportunities for potential cost savings or enhanced revenues. The issues raised in the report were drawn from our prior and ongoing work.
We identified 81 areas for consideration--34 areas of potential duplication, overlap, or fragmentation as well as 47 additional cost-saving and revenue-enhancing areas. The 81 areas span a range of federal government missions such as agriculture, defense, economic development, energy, general government, health, homeland security, international affairs, and social services. Within and across these missions, our report touches on hundreds of federal programs, affecting virtually all major federal departments and agencies. By reducing or eliminating unnecessary duplication, overlap, or fragmentation and by addressing the other cost-saving and revenue-enhancing opportunities contained in the report, the federal government could yield tens of billions of tax dollars annually and help agencies provide more efficient and effective services. However, these actions will require some difficult decisions, and sustained attention by the administration and the Congress. In some cases, there is sufficient information to estimate potential savings or other benefits if actions are taken to address individual issues. In other cases, estimates of cost savings or other benefits would depend upon what congressional and executive branch decisions were made, including how certain of our recommendations are implemented. Nevertheless, considering the amount of program dollars involved in the issues we have identified, even limited adjustments could result in significant savings. Additionally, information on program performance, the level of funding in agency budgets devoted to overlapping or fragmented programs, and the implementation costs that might be associated with program consolidations or terminations, are factors that could impact actions to be taken as well as potential savings. We identified 34 areas where agencies, offices, or initiatives may have similar or overlapping objectives or may provide similar services to the same populations; or where government missions are fragmented across multiple agencies or programs. Overlap and fragmentation among government programs or activities can be harbingers of unnecessary duplication. The areas identified below are not intended to represent the full universe of duplication, overlap, or fragmentation within the federal government. Our future work will examine other areas of government for potential duplication, overlap, and fragmentation. Given today's fiscal environment, our work summarizes 47 additional areas--beyond those directly related to duplication, overlap, or fragmentation--describing other opportunities for agencies or Congress to consider taking action that could either reduce the cost of government operations or enhance revenue collections for the Treasury. These cost-saving and revenue-enhancing opportunities also span a wide range of federal government agencies and mission areas.
GAO-11-441T, Opportunities to Reduce Potential Duplication in Government Programs, Save Tax Dollars, and Enhance Revenue
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United States Government Accountability Office:
GAO:
Testimony:
Before the House Committee on Oversight and Government Reform:
For Release on Delivery:
Expected at 9:30 a.m. EST:
Thursday, March 3, 2011:
Opportunities to Reduce Potential Duplication in Government Programs,
Save Tax Dollars, and Enhance Revenue:
Statement of Gene L. Dodaro:
Comptroller General of the United States:
GAO-11-441T:
Mr. Chairman, Ranking Member Cummings, and Members of the Committee:
Thank you for the opportunity to discuss our first annual report to
Congress responding to a new statutory requirement that GAO identify
federal programs, agencies, offices, and initiatives--either within
departments or governmentwide--that have duplicative goals or
activities.[Footnote 1] This work will inform government policymakers
as they address the rapidly building fiscal pressures facing our
national government. Our annual simulations of the federal
government's fiscal outlook show continually increasing levels of debt
that are unsustainable over time, absent changes in the federal
government's current fiscal policies.[Footnote 2] Since the end of the
recent recession, the gross domestic product has grown slowly and
unemployment has remained at a high level. While the economy is still
recovering and in need of careful attention, widespread agreement
exists on the need to look not only at the near term but also at steps
that begin to change the long-term fiscal path as soon as possible
without slowing the recovery. With the passage of time, the window to
address the fiscal challenge narrows and the magnitude of the required
changes grows.
My testimony today is based on our March 1, 2011, report and addresses
two key issues: (1) federal programs or functional areas where
unnecessary duplication, overlap, or fragmentation exists, the actions
needed to address such conditions, and the potential financial and
other benefits of doing so; and (2) other opportunities for potential
cost savings or enhanced revenues.[Footnote 3] The issues raised in
the report were drawn from our prior and ongoing work. We conducted
our work from February 2010 through February 2011 in accordance with
generally accepted government auditing standards or with GAO's quality
assurance framework, as appropriate. For issues being reported on for
the first time, we sought comments from the agencies involved and
incorporated those comments as appropriate.
We identified 81 areas for consideration--34 areas of potential
duplication, overlap, or fragmentation as well as 47 additional cost-
saving and revenue-enhancing areas. The 81 areas span a range of
federal government missions such as agriculture, defense, economic
development, energy, general government, health, homeland security,
international affairs, and social services. Within and across these
missions, our report touches on hundreds of federal programs,
affecting virtually all major federal departments and agencies. By
reducing or eliminating unnecessary duplication, overlap, or
fragmentation and by addressing the other cost-saving and revenue-
enhancing opportunities contained in the report, the federal
government could yield tens of billions of tax dollars annually and
help agencies provide more efficient and effective services. However,
these actions will require some difficult decisions, and sustained
attention by the administration and the Congress.
In some cases, there is sufficient information to estimate potential
savings or other benefits if actions are taken to address individual
issues. In other cases, estimates of cost savings or other benefits
would depend upon what congressional and executive branch decisions
were made, including how certain of our recommendations are
implemented. Nevertheless, considering the amount of program dollars
involved in the issues we have identified, even limited adjustments
could result in significant savings. Additionally, information on
program performance, the level of funding in agency budgets devoted to
overlapping or fragmented programs, and the implementation costs that
might be associated with program consolidations or terminations, are
factors that could impact actions to be taken as well as potential
savings.
Overlap and Fragmentation Can Indicate Unnecessary Duplication:
We identified 34 areas where agencies, offices, or initiatives may
have similar or overlapping objectives or may provide similar services
to the same populations; or where government missions are fragmented
across multiple agencies or programs (see table 1). Overlap and
fragmentation among government programs or activities can be
harbingers of unnecessary duplication. The areas identified below are
not intended to represent the full universe of duplication, overlap,
or fragmentation within the federal government. Our future work will
examine other areas of government for potential duplication, overlap,
and fragmentation.
Table 1: Duplication, Overlap, or Fragmentation Areas Identified:
Mission: Agriculture;
Areas identified: 1. Fragmented food safety system has caused
inconsistent oversight, ineffective coordination, and inefficient use
of resources;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: The Department of Agriculture's (USDA) Food
Safety and Inspection Service and the Food and Drug Administration are
the primary food safety agencies, but 15 agencies are involved in some
way.
Mission: Defense;
Areas identified: 2. Realigning DOD's military medical command
structures and consolidating common functions could increase
efficiency and result in projected savings ranging from $281 million
to $460 million annually;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Department of Defense (DOD), including the
Office of the Assistant Secretary for Health Affairs, the Army, the
Navy, and the Air Force.
Mission: Defense;
Areas identified: 3. Opportunities exist for consolidation and
increased efficiencies to maximize response to warfighter urgent needs;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: At least 31 entities within DOD.
Mission: Defense;
Areas identified: 4. Opportunities exist to avoid unnecessary
redundancies and improve the coordination of counter-improvised
explosive device efforts;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: The services and other components within DOD.
Mission: Defense;
Areas identified: 5. Opportunities exist to avoid unnecessary
redundancies and maximize the efficient use of intelligence,
surveillance, and reconnaissance capabilities;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Multiple intelligence organizations within
DOD.
Mission: Defense;
Areas identified: 6. A departmentwide acquisition strategy could
reduce DOD's risk of costly duplication in purchasing Tactical Wheeled
Vehicles;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: DOD, including Army and Marine Corps.
Mission: Defense;
Areas identified: 7. Improved joint oversight of DOD's prepositioning
programs for equipment and supplies may reduce unnecessary duplication;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: DOD including Air Force, Army, and Marine
Corps.
Mission: Defense;
Areas identified: 8. DOD business systems modernization: opportunities
exist for optimizing business operations and systems;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: About 2,300 investments across DOD.
Mission: Economic development;
Areas identified: 9. The efficiency and effectiveness of fragmented
economic development programs are unclear;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: USDA, Department of Commerce (Commerce),
Housing and Urban Development (HUD), and the Small Business
Administration (SBA); 80 programs involved.
Mission: Economic development;
Areas identified: 10. The federal approach to surface transportation
is fragmented, lacks clear goals, and is not accountable for results;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Five agencies within the Department of
Transportation (DOT); over 100 programs involved.
Mission: Economic development;
Areas identified: 11. Fragmented federal efforts to meet water needs
in the U.S.-Mexico border region have resulted in an administrative
burden, redundant activities, and an overall inefficient use of
resources;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: USDA, Commerce's Economic Development
Administration, Environmental Protection Agency (EPA), Department of
Health and Human Services' (HHS) Indian Health Service, Department of
the Interior's (Interior) Bureau of Reclamation, HUD, and the U.S.
Army Corps of Engineers.
Mission: Energy;
Areas identified: 12. Resolving conflicting requirements could more
effectively achieve federal fleet energy goals;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: A number of agencies, including the
Department of Energy (Energy) and the General Services Administration
(GSA) play a role overseeing the governmentwide requirements.
Mission: Energy;
Areas identified: 13. Addressing duplicative federal efforts directed
at increasing domestic ethanol production could reduce revenue losses
by up to $5.7 billion annually;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: EPA and the Department of the Treasury.
Mission: General government;
Areas identified: 14. Enterprise architectures: key mechanisms for
identifying potential overlap and duplication;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Governmentwide.
Mission: General government;
Areas identified: 15. Consolidating federal data centers provides
opportunity to improve government efficiency and achieve significant
cost savings;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Twenty-four federal agencies.
Mission: General government;
Areas identified: 16. Collecting improved data on interagency
contracting to minimize duplication could help the government leverage
its vast buying power;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Governmentwide.
Mission: General government;
Areas identified: 17. Periodic reviews could help identify ineffective
tax expenditures and redundancies in related tax and spending
programs, potentially reducing revenue losses by billions of dollars;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Governmentwide.
Mission: Health;
Areas identified: 18. Opportunities exist for DOD and VA to jointly
modernize their electronic health record systems;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: DOD and the Department of Veterans Affairs
(VA);
Page: 79.
Mission: Health;
Areas identified: 19. VA and DOD need to control drug costs and
increase joint contracting whenever it is cost-effective;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: DOD and VA.
Mission: Health;
Areas identified: 20. HHS needs an overall strategy to better
integrate nationwide public health information systems;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Multiple agencies, led by HHS.
Mission: Homeland security/Law enforcement;
Areas identified: 21. Strategic oversight mechanisms could help
integrate fragmented interagency efforts to defend against biological
threats;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: USDA, DOD, Department of Homeland Security
(DHS), HHS, Interior, and others; more than two dozen presidentially
appointed individuals with responsibility for biodefense.
Mission: Homeland security/Law enforcement;
Areas identified: 22. DHS oversight could help eliminate potential
duplicating efforts of interagency forums in securing the northern
border;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: DHS and other federal law enforcement
partners.
Mission: Homeland security/Law enforcement;
Areas identified: 23. The Department of Justice plans actions to
reduce overlap in explosives investigations, but monitoring is needed
to ensure successful implementation;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Department of Justice's Federal Bureau of
Investigation and Bureau of Alcohol, Tobacco, Firearms and Explosives.
Mission: Homeland security/Law enforcement;
Areas identified: 24. TSA's security assessments on commercial
trucking companies overlap with those of another agency, but efforts
are under way to address the overlap;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: DHS's Transportation Security Administration
(TSA) and DOT.
Mission: Homeland security/Law enforcement;
Areas identified: 25. DHS could streamline mechanisms for sharing
security-related information with public transit agencies to help
address overlapping information; Federal agencies and programs where
duplication, overlap, or fragmentation may occur: Three information-
sharing mechanisms funded by DHS and TSA.
Mission: Homeland security/Law enforcement;
Areas identified: 26. FEMA needs to improve its oversight of grants
and establish a framework for assessing capabilities to identify gaps
and prioritize investments; Federal agencies and programs where
duplication, overlap, or fragmentation may occur: DHS's Federal
Emergency Management Agency (FEMA); 17 programs involved.
Mission: International affairs;
Areas identified: 27. Lack of information sharing could create the
potential for duplication of efforts between U.S. agencies involved
in development efforts in Afghanistan;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Principally DOD and the U.S. Agency for
International Development.
Mission: International affairs;
Areas identified: 28. Despite restructuring, overlapping roles and
functions still exist at State's Arms Control and Nonproliferation
Bureaus;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Two bureaus within the Department of State
(State).
Mission: Social services;
Areas identified: 29. Actions needed to reduce administrative overlap
among domestic food assistance programs;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: USDA, DHS, and HHS; 18 programs involved.
Mission: Social services;
Areas identified: 30. Better coordination of federal homelessness
programs may minimize fragmentation and overlap;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Seven federal agencies, including Department
of Education (Education), HHS, and HUD; over 20 programs involved.
Mission: Social services;
Areas identified: 31. Further steps needed to improve cost-
effectiveness and enhance services for transportation-disadvantaged
persons;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: USDA, DOT, Education, Interior, HHS, HUD,
Department of Labor (Labor), and VA; 80 programs involved.
Mission: Training, employment, and education;
Areas identified: 32. Multiple employment and training programs:
providing information on colocating services and consolidating
administrative structures could promote efficiencies;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Education, HHS, and Labor, among others; 44
programs involved.
Mission: Training, employment, and education;
Areas identified: 33. Teacher quality: proliferation of programs
complicates federal efforts to invest dollars effectively;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: Ten agencies including DOD, Education,
Energy, National Aeronautics and Space Administration, and the
National Science Foundation; 82 programs involved.
Mission: Training, employment, and education;
Areas identified: 34. Fragmentation of financial literacy efforts
makes coordination essential;
Federal agencies and programs where duplication, overlap, or
fragmentation may occur: More than 20 different agencies; about 56
programs involved.
Source: GAO-11-318SP.
[End of table]
As table 1 shows, many of the issues we identified are focused on
activities that are contained within single departments or agencies.
In those cases, agency officials can generally achieve cost savings or
other benefits by implementing existing GAO recommendations or by
undertaking new actions suggested in our March 1 report. However, a
number of issues we have identified span multiple organizations and
therefore may require higher-level attention by the executive branch
or enhanced congressional oversight or legislative action. For example:
* Teacher quality programs: In fiscal year 2009, the federal
government spent over $4 billion specifically to improve the quality
of our nation's 3 million teachers through numerous programs across
the government. We identified 82 distinct programs designed to help
improve teacher quality, either as a primary purpose or as an
allowable activity, administered across 10 federal agencies. The
proliferation of programs has resulted in fragmentation that can
frustrate agency efforts to administer programs in a comprehensive
manner, limit the ability to determine which programs are most cost
effective, and ultimately increase program costs.
In 2009, we recommended that the Secretary of Education work with
other agencies as appropriate to develop a coordinated approach for
routinely and systematically sharing information that can assist
federal programs, states, and local providers in achieving efficient
service delivery. The Department of Education has established working
groups to help develop more effective collaboration across Education
offices, and has reached out to other agencies to develop a framework
for sharing information on some teacher quality activities, but it has
noted that coordination efforts do not always prove useful and cannot
fully eliminate barriers to program alignment, such as programs with
differing definitions for similar populations of grantees, which
create an impediment to coordination.
Congress could help eliminate some barriers through legislation,
particularly through the pending reauthorization of the Elementary and
Secondary Education Act of 1965 and other key education bills.
Specifically, to minimize any wasteful fragmentation and overlap among
teacher quality programs, Congress may choose either to eliminate
programs that are too small to evaluate cost effectively or to combine
programs serving similar target groups into a larger program.
Education has already proposed combining 38 programs into 11 programs
in its reauthorization proposal, which could allow the agency to
dedicate a higher portion of its administrative resources to
monitoring programs for results and providing technical assistance.
* Military health system: The responsibilities and authorities for the
Department of Defense's (DOD) military health system are distributed
among several organizations within DOD with no central command
authority or single entity accountable for minimizing costs and
achieving efficiencies. Under the military health system's current
command structure, the Office of the Assistant Secretary of Defense
for Health Affairs, the Army, the Navy, and the Air Force each has its
own headquarters and associated support functions. Annual military
health system costs have more than doubled from $19 billion in fiscal
year 2001 to $49 billion in 2010 and are expected to increase to over
$62 billion by 2015.
DOD has made varying levels of progress in implementing limited
actions to consolidate certain common administrative, management, and
clinical functions. However, to reduce duplication in its command
structure and eliminate redundant processes that add to growing
defense health care costs, DOD could take action to further assess
alternatives for restructuring the governance structure of the
military health system. A May 2006 report by the Center for Naval
Analyses showed that if DOD and the services had chosen to implement
one of the three larger-scale alternative concepts studied by DOD, the
department could have achieved significant savings. Our adjustment of
those projected savings into 2010 dollars indicates those savings
could range from $281 million to $460 million annually depending on
the alternative chosen and numbers of military, civilian, and
contractor positions eliminated. DOD officials said that they
generally agreed with the facts and findings in our analysis.
* Federal data centers: According to the Office of Management and
Budget (OMB), the number of federal data centers grew from 432 in 1998
to more than 2,000 in 2010. These data centers often house similar
types of equipment and provide similar processing and storage
capabilities, raising concerns about the provision of redundant
capabilities, the underutilization of resources, and the significant
consumption of energy. While the total annual federal spending
associated with data centers has not yet been determined, the Federal
Chief Information Officer has found that operating data centers is a
significant cost to the federal government, including hardware,
software, real estate, and cooling costs. For example, according to
the Environmental Protection Agency, the electricity cost to operate
federal servers and data centers across the government is about $450
million annually.
In February 2010, OMB launched the Federal Data Center Consolidation
Initiative to guide federal agencies in developing and implementing
data center consolidation plans. As part of this initiative, OMB
directed federal agencies to prepare an inventory of their data center
assets and a plan for consolidating these assets by August 30, 2010,
and to begin implementing them in fiscal year 2011. Moving forward, it
will be important for individual agencies to move quickly to correct
any missing items in their data center consolidation plans, establish
sound baselines so that progress and efficiencies can be measured,
begin their consolidation efforts, track their progress, and report to
OMB on their progress over time. Sustained monitoring by Congress
could help ensure progress is realized.
* DOD and VA electronic heath record systems: Although DOD and the
Department of Veterans Affairs (VA) have many common health care
business needs, the departments have separate efforts to modernize
their electronic health record systems. Specifically, DOD has
obligated approximately $2 billion over the 13-year life of its Armed
Forces Health Longitudinal Technology Application and requested $302
million in fiscal 2011 year funds for a new system. For its part, VA
reported spending almost $600 million from 2001 to 2007 on eight
projects as part of its Veterans Health Information Systems and
Technology Architecture modernization. In April 2008, VA estimated an
$11 billion total cost to complete the modernization by 2018.
Efforts by the departments to jointly identify and develop common
information technology solutions to address their mutual health care
needs could result in system development and operation cost savings
while supporting higher-quality health care for service members and
veterans. We identified several actions that DOD and VA could take to
overcome barriers they face in modernizing their electronic health
record systems, including revising the departments' joint strategic
plans and defining and implementing a process for identifying and
selecting joint information technology investments. Officials from
both DOD and VA agreed with these recommendations.
* Domestic ethanol production: Congress supported domestic ethanol
production through a $5.4 billion tax credit program in 2010 and
through a renewable fuel standard that applies to transportation fuels
used in the United States. The ethanol tax credit and the renewable
fuel standard can be duplicative in stimulating domestic production
and use of ethanol, and can result in substantial loss of revenue to
the Treasury. The ethanol tax credit was recently extended at 45 cents
per gallon through December 31, 2011. The tax credit will cost $5.7
billion in forgone revenues in 2011. Because the fuel standard allows
increasing annual amounts of conventional biofuels through 2015, which
ensures a market for a conventional corn starch ethanol industry that
is already mature, Congress may wish to consider whether revisions to
the ethanol tax credit are needed, such as reducing, modifying, or
phasing out the tax credit.
* Interagency and agencywide contracts: Agencies have created numerous
interagency and agencywide contracts using existing statutes, the
Federal Acquisition Regulation, and agency-specific policies. With the
proliferation of these contracts, however, there is a risk of
unintended duplication and inefficiency. Interagency and agencywide
contracting was responsible for at least $54 billion of the
approximately $540 billion that was obligated governmentwide for goods
and services in fiscal year 2009. However, the federal government does
not have a clear, comprehensive view of whether these contracts are
being utilized in an efficient and effective manner. In addition,
agencies may be unaware of existing contract options that could meet
their needs and may be awarding new contracts when use of an existing
contract would suffice.
Government contracting officials and representatives of vendors have
expressed concerns about potential duplication among the interagency
and agencywide contracts across government. Some vendors stated they
offer similar products and services on multiple contracts and that the
effort required to be on multiple contracts results in extra costs to
the vendor, which they pass to the government through increased
prices. Some vendors stated that the additional cost of being on
multiple contracts ranged from $10,000 to $1,000,000 per contract due
to increased bid and proposal and administrative costs.
Requiring business case analyses for new multiagency and agencywide
contracts and ensuring agencies have access to up-to-date and accurate
data on the available contracts will promote the efficient use of
interagency and agencywide contracting and, by reducing the costs
associated with duplicate contracts, help the government better
leverage its purchasing power when buying commercial goods and
services. OMB reported in August 2010 that it planned to issue
overarching guidance that would address the need for agencies to
prepare business cases describing the need for a new multiagency or
agencywide contract, the value added by its creation, and the agency's
suitability to serve as an executive agent. Additionally, improvements
are still needed regarding the accuracy of the federal contracts
database in order to determine whether the contracts are being used in
an efficient and effective manner. Continued congressional oversight
of this issue is warranted.
* Domestic food assistance: The federal government spent more than
$62.5 billion on 18 domestic food and nutrition assistance programs in
fiscal year 2008. Programs' spending ranged from $4 million for the
smallest program to more than $37 billion for the largest. The
Department of Agriculture's (USDA) Food and Nutrition Service oversees
most of these programs--including the five largest. These programs
help ensure that millions of low-income individuals have consistent,
dependable access to enough food for an active, healthy life. However,
we have found that some of these programs provide comparable benefits
to similar or overlapping populations which can lead to inefficient
use of federal funds, duplication of effort, and confusion among those
seeking services. For example, individuals eligible for groceries
through the Commodity Supplemental Food Program are also generally
eligible for groceries through the Emergency Food Assistance Program
and for targeted benefits that are redeemed in authorized stores
through the largest program, the Supplemental Nutrition Assistance
Program (formerly the Food Stamp Program). In addition, most of the 18
programs have specific and often complex legal requirements and
administrative procedures that often require applicants who seek
assistance from multiple programs to submit separate applications for
each program and provide similar information which can create
unnecessary work for both providers and applicants and may result in
the use of more administrative resources than needed. Additionally,
little is known about the effectiveness of 11 of the 18 programs
because they have not been well studied.
In April 2010, we recommended that USDA identify and develop methods
for addressing potential inefficiencies and reducing unnecessary
overlap among its smaller food assistance programs while ensuring that
those who are eligible receive the assistance they need. To date, USDA
has not taken action on this recommendation. One of the possible
methods for reducing program inefficiencies would entail USDA
broadening its efforts to simplify, streamline, or better align
eligibility procedures and criteria across programs to the extent that
it is permitted by law. Such efforts could result in sizable
administrative cost savings since they are a large part of program
costs. In addition, options such as consolidating or eliminating
overlapping programs have the potential to reduce administrative costs
but may not reduce spending on benefits unless fewer individuals are
served as a result.
* Employment and training programs: In fiscal year 2009, 47 federal
employment and training programs spent about $18 billion to provide
services, such as job search and job counseling, to program
participants. Most of these programs are administered by the
Departments of Labor, Education, and Health and Human Services (HHS).
We found that 44 of the 47 programs overlap with at least one other
program in that they provide at least one similar service to a similar
population. Our review of three programs among the largest--Temporary
Assistance for Needy Families (TANF), Employment Service, and
Workforce Investment Act (WIA) Adult programs--found that they provide
some of the same services to the same population through separate
administrative structures. Although the extent to which individuals
receive the same services from these programs is unknown due to
limited data, these programs maintain parallel administrative
structures to provide some of the same services such as job search
assistance to low-income individuals.
At the state level, the TANF program (which also provides a wide range
of other services) is typically administered by the state human
services or welfare agency, while the Employment Service and WIA Adult
programs are typically administered by the state workforce agency and
provided through one-stop centers. Agency officials acknowledged that
greater efficiencies could be achieved in delivering services through
these programs but said factors such as the number of clients that any
one-stop center can serve and one-stop centers' proximity to clients,
particularly in rural areas, could warrant having multiple entities
provide the same services. Colocating services and consolidating
administrative structures may increase efficiencies and reduce costs,
but implementation can be challenging.
Some states have colocated TANF employment and training services in
one-stop centers where Employment Service and WIA Adult services are
provided. Three states--Florida, Texas, and Utah--have gone a step
further by consolidating the agencies that administer these programs,
and state officials said this reduced costs and improved services, but
they could not provide a dollar figure for cost savings. States and
localities may face challenges to colocating services, such as limited
office space. In addition, consolidating administrative structures may
be time consuming and any cost savings may not be immediately realized.
To facilitate further progress by states and localities in increasing
administrative efficiencies in employment and training programs, we
recommended in 2011 that the Secretaries of Labor and HHS work
together to develop and disseminate information that could inform such
efforts. As part of this effort, Labor and HHS should examine the
incentives for states and localities to undertake such initiatives,
and, as warranted, identify options for increasing such incentives.
Labor and HHS agreed they should develop and disseminate this
information. HHS noted that it lacks legal authority to mandate
increased TANF-WIA coordination or create incentives for such efforts.
Sustained oversight by Congress could help ensure progress is realized.
Opportunities Exist for Other Cost Savings or Revenue Enhancements:
Given today's fiscal environment, our work summarizes 47 additional
areas--beyond those directly related to duplication, overlap, or
fragmentation--describing other opportunities for agencies or Congress
to consider taking action that could either reduce the cost of
government operations or enhance revenue collections for the Treasury.
These cost-saving and revenue-enhancing opportunities also span a wide
range of federal government agencies and mission areas (see table 2).
Table 2: Federal Agencies and Programs Where Cost-Saving or Revenue-
Enhancement Opportunities May Exist:
Mission: Agriculture;
Areas identified: 35. Reducing some farm program payments could result
in savings from $800 million over 10 years to up to $5 billion
annually;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Department of Agriculture.
Mission: Defense;
Areas identified: 36. DOD should assess costs and benefits of overseas
military presence options before committing to costly personnel
realignments and construction plans, thereby possibly saving billions
of dollars;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Department of Defense (DOD).
Mission: Defense;
Areas identified: 37. Total compensation approach is needed to manage
significant growth in military personnel costs;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: DOD.
Mission: Defense;
Areas identified: 38. Employing best management practices could help
DOD save money on its weapon systems acquisition programs;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: DOD.
Mission: Defense;
Areas identified: 39. More efficient management could limit future
costs of DOD's spare parts inventory;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: DOD, including the military services and Defense
Logistics Agency.
Mission: Defense;
Areas identified: 40. More comprehensive and complete cost data can
help DOD improve the cost-effectiveness of sustaining weapon systems;
Federal agencies and programs where cost-saving or revenue-
enhancement options may exist: DOD.
Mission: Defense;
Areas identified: 41. Improved corrosion prevention and control
practices could help DOD avoid billions in unnecessary costs over time;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: DOD's Office of Corrosion Policy and Oversight.
Mission: Economic development;
Areas identified: 42. Revising the essential air service program could
improve efficiency and save over $20 million annually;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Department of Transportation.
Mission: Economic development;
Areas identified: 43. Improved design and management of the universal
service fund as it expands to support broadband could help avoid cost
increases for consumers;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Federal Communications Commission;
four programs involved.
Mission: Economic development;
Areas identified: 44. The Corps of Engineers should provide Congress
with project-level information on unobligated balances;
Federal agencies and programs where cost-saving or revenue-
enhancement options may exist: U.S. Army Corps of Engineers.
Mission: Energy;
Areas identified: 45. Improved management of federal oil and gas
resources could result in approximately $1.75 billion over 10 years;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Department of the Interior's Bureau of Land
Management, Bureau of Ocean Energy Management, Regulation and
Enforcement, and Office of Natural Resources Revenue.
Mission: General government;
Areas identified: 46. Efforts to address governmentwide improper
payments could result in significant cost savings;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: About 20 federal agencies; over 70 programs
involved.
Mission: General government;
Areas identified: 47. Promoting competition for the over $500 billion
in federal contracts can potentially save billions of dollars over
time;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Governmentwide.
Mission: General government;
Areas identified: 48. Applying strategic sourcing best practices
throughout the federal procurement system could save billions of
dollars annually;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Governmentwide.
Mission: General government;
Areas identified: 49. Adherence to new guidance on award fee contracts
could improve agencies' use of award fees and produce savings;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Several agencies, including DOD and the National
Aeronautics and Space Administration.
Mission: General government;
Areas identified: 50. Agencies could realize cost savings of at least
$3 billion by continued disposal of unneeded federal real property;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Governmentwide, including DOD, General Services
Administration (GSA), and Department of Veterans Affairs.
Mission: General government;
Areas identified: 51. Improved cost analyses used for making federal
facility ownership and leasing decisions could save tens of millions
of dollars;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Primarily GSA, the central leasing agent for most
agencies.
Mission: General government;
Areas identified: 52. The Office of Management and Budget's IT
Dashboard reportedly has already resulted in $3 billion in savings and
can further help identify opportunities to invest more efficiently in
information technology;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Governmentwide.
Mission: General government;
Areas identified: 53. Increasing electronic filing of individual
income tax returns could reduce IRS's processing costs and increase
revenues by hundreds of millions of dollars;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Department of the Treasury's (Treasury) Internal
Revenue Service (IRS).
Mission: General government;
Areas identified: 54. Using return on investment information to better
target IRS enforcement could reduce the tax gap;
for example, a 1 percent reduction would increase tax revenues by $3
billion;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 55. Better management of tax debt collection may
resolve cases faster with lower IRS costs and increase debt collected;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 56. Broadening IRS's authority to correct simple tax
return errors could facilitate correct tax payments and help IRS avoid
costly, burdensome audits;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 57. Enhancing mortgage interest information
reporting could improve tax compliance;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 58. More information on the types and uses of
canceled debt could help IRS limit revenue losses on forgiven mortgage
debt;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 59. Better information and outreach could help
increase revenues by tens or hundreds of millions of dollars annually
by addressing overstated real estate tax deductions;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 60. Revisions to content and use of Form 1098-T
could help IRS enforce higher education requirements and increase
revenues;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 61. Many options could improve the tax compliance of
sole proprietors and begin to reduce their $68 billion portion of the
tax gap;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 62. IRS could find additional businesses not filing
tax returns by using third-party data, which show such businesses have
billions of dollars in sales;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 63. Congress and IRS can help S corporations and
their shareholders be more tax compliant, potentially increasing tax
revenues by hundreds of millions of dollars each year;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 64. IRS needs an agencywide approach for addressing
tax evasion among the at least 1 million networks of businesses and
related entities;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 65. Opportunities exist to improve the targeting of
the $6 billion research tax credit and reduce forgone revenue;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Treasury and IRS.
Mission: General government;
Areas identified: 66. Converting the new markets tax credit to a grant
program may increase program efficiency and significantly reduce the
$3.8 billion 5-year revenue cost of the program;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Treasury.
Mission: General government;
Areas identified: 67. Limiting the tax-exempt status of certain
governmental bonds could yield revenue;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Treasury.
Mission: General government;
Areas identified: 68. Adjusting civil tax penalties for inflation
potentially could increase revenues by tens of millions of dollars per
year, not counting any revenues that may result from maintaining the
penalties' deterrent effect;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 69 IRS may be able to systematically identify
nonresident aliens reporting unallowed tax deductions or credits;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: IRS.
Mission: General government;
Areas identified: 70. Tracking undisbursed balances in expired grant
accounts could facilitate the reallocation of scarce resources or the
return of funding to the Treasury;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Governmentwide.
Mission: Health;
Areas identified: 71. Preventing billions in Medicaid improper
payments requires sustained attention and action by CMS;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Department of Health and Human Services' Centers
for Medicare & Medicaid Services (CMS).
Mission: Health;
Areas identified: 72. Federal oversight over Medicaid supplemental
payments needs improvement, which could lead to substantial cost
savings;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: CMS.
Mission: Health;
Areas identified: 73. Better targeting of Medicare's claims review
could reduce improper payments;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: CMS.
Mission: Health;
Areas identified: 74. Potential savings in Medicare's payments for
health care;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: CMS.
Mission: Homeland security/Law enforcement;
Areas identified: 75. DHS's management of acquisitions could be
strengthened to reduce cost overruns and schedule and performance
shortfalls;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Department of Homeland Security (DHS).
Mission: Homeland security/Law enforcement;
Areas identified: 76. Improvements in managing research and
development could help reduce inefficiencies and costs for homeland
security;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: DHS.
Mission: Homeland security/Law enforcement;
Areas identified: 77. Validation of TSA's behavior-based screening
program is needed to justify funding or expansion;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Transportation Security Administration (TSA).
Mission: Homeland security/Law enforcement;
Areas identified: 78. More efficient baggage screening systems could
result in about $470 million in reduced TSA personnel costs over the
next 5 years;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: TSA.
Mission: Homeland security/Law enforcement;
Areas identified: 79. Clarifying availability of certain customs fee
collections could produce a one-time savings of $640 million;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: DHS's Customs and Border Protection (CBP).
Mission: Income security;
Areas identified: 80. Social Security needs data on pensions from
noncovered earnings to better enforce offsets and ensure benefit
fairness, resulting in estimated $2.4-$2.9 billion savings over 10
years;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: Social Security Administration.
Mission: International affairs;
Areas identified: 81. Congress could pursue several options to improve
collection of antidumping and countervailing duties;
Federal agencies and programs where cost-saving or revenue-enhancement
options may exist: CBP.
Source: GAO-11-318SP.
[End of table]
Examples of opportunities for agencies or Congress to consider taking
action that could either reduce the cost of government operations or
enhance revenue collections include:
* DOD spare parts: We have identified weaknesses in DOD's inventory
management practices, including problems in accurately forecasting
demand for spare parts. Most recently, we reviewed the Defense
Logistics Agency inventory levels and reported in 2010 that the
Agency, over a period of 3 fiscal years, averaged $1 billion of
inventory annually that has been identified as excess. Since our work
has consistently shown that the greatest opportunities to minimize
investment in unneeded inventory are at the initial stages of the
inventory management process when acquisition decisions are being
made, DOD could limit future costs by focusing its efforts on better
managing on-order inventory, with a view toward reducing on-order
inventory levels that are not needed for current needs or projected
demand.
Recently, Congress required DOD to submit a comprehensive plan for
improving the inventory management systems of the military departments
and the Defense Logistics Agency, with the objective of reducing the
acquisition and storage of inventory that is excess to requirements.
In November 2010, DOD submitted its plan to Congress and stated in its
plan that it has already reduced unneeded inventory and that further
reductions are possible. For example, DOD reported that $10.3 billion
(11 percent) of its secondary inventory has been designated as excess
and categorized for potential reuse or disposal. While DOD's plan is
an important step in improving inventory management practices,
successful implementation will be challenging and will require
sustained oversight by DOD as well as collaboration among the services
and the Defense Logistics Agency. Continued congressional attention is
warranted.
* Corrosion: DOD estimates that corrosion costs the department over
$23 billion each year. Corrosion--which can take such varied forms as
rusting; pitting; calcium or other mineral buildup; degradation from
exposure to ultraviolet light; and mold, mildew, and other organic
decay--if left unchecked, can degrade the readiness and safety of
equipment and facilities and can result in substantial, sometimes
avoidable costs. The Defense Science Board Task Force estimated in a
2004 report that 30 percent of corrosion costs could be avoided
through proper investment in prevention and mitigation of corrosion
during design, manufacture, and sustainment. According to DOD,
increased corrosion prevention and control efforts are needed to
adequately address the wide-ranging and expensive effects of corrosion
on equipment and infrastructure. However, DOD did not fund about one-
third of acceptable corrosion projects for fiscal years 2005 through
2010.
If the projects accepted by DOD's Office of Corrosion Policy and
Oversight from fiscal years 2005 through 2010 had been fully funded,
DOD potentially could have avoided $3.6 billion in corrosion-related
costs--assuming those projects achieved the same level of cost-
effectiveness as was estimated for all accepted projects in those
years. If the Corrosion Office wishes to convince DOD and
congressional decision makers that more fully funding its corrosion
prevention programs could provide such a significant return on
investment, the Corrosion Office needs to complete the validation of
return on investment estimates in order to demonstrate the costs and
benefits of its corrosion prevention and control projects.
* Noncompetitive contracts: Federal agencies generally are required to
award contracts competitively, but a substantial amount of federal
money is being obligated on noncompetitive contracts annually. Federal
agencies obligated approximately $170 billion on noncompetitive
contracts in fiscal year 2009 alone. While there has been some
fluctuation over the years, the percentage of obligations under
noncompetitive contracts recently has been in the range of 31 percent
to over 35 percent. Although some agency decisions to forego
competition may be justified, we found that when federal agencies
decide to open their contracts to competition, they frequently realize
savings. For example, the Department of State (State) awarded a
noncompetitive contract for installation and maintenance of technical
security equipment at U.S. embassies in 2003. In response to our
recommendation, State subsequently competed this requirement, and in
2007 it awarded contracts to four small businesses for a total savings
of over $218 million. In another case, we found in 2006 that the Army
had awarded noncompetitive contracts for security guards, but later
spent 25 percent less for the same services when the contracts were
competed.
In July 2009, OMB called for agencies to reduce obligations under new
contract actions that are awarded using high-risk contracting
authorities by 10 percent in fiscal year 2010. These high-risk
contracts include those that are awarded noncompetitively and those
that are structured as competitive but for which only one offer is
received. While sufficient data are not yet available to determine
whether OMB's goal was met, we are currently reviewing the agencies'
savings plans to identify steps taken toward that goal, and will
continue to monitor the progress agencies make toward achieving this
and any subsequent goals set by OMB.
* Undisbursed grant balances: Past audits of federal agencies by GAO
and Inspectors General, as well as agencies' annual performance
reports, have suggested grant management challenges, including failure
to conduct grant closeouts and undisbursed balances, are a long-
standing problem. In August 2008, we reported that during calendar
year 2006, about $1 billion in undisbursed funding remained in expired
grant accounts in HHS's Payment Management System--the largest
civilian grant payment system, which multiple agencies use. In August
2008, we recommended that OMB instruct all executive departments and
independent agencies to track undisbursed balances in expired grant
accounts and report on the resolution of this funding in their annual
performance plan and Performance and Accountability Reports. As of
January 13, 2011, OMB had not issued governmentwide guidance regarding
undisbursed balances in expired grant accounts.
* Social Security offsets: Social Security covers about 96 percent of
all U.S. workers; the vast majority of the remaining 4 percent are
public employees who work for federal, state, and local government.
Although these workers do not pay Social Security taxes on their
noncovered government earnings, they may still be eligible for Social
Security benefits through their spouses' or their own earnings from
other jobs that Social Security does cover. Two Social Security
provisions--the Government Pension Offset, which generally applies to
spouse and survivor benefits, and the Windfall Elimination Provision,
which applies to retired worker benefits--attempt to take noncovered
employment into account when calculating the Social Security benefits.
However, these provisions have been difficult to administer because
the Social Security Administration (SSA) does not have the pension
data it needs to perform these calculations accurately.
In April 1998, we recommended that SSA work with the Internal Revenue
Service (IRS) to revise the reporting of pension information on IRS
Form 1099R, so that SSA would be able to identify people receiving a
pension from noncovered employment, especially in state and local
governments. However, IRS did not believe it could make the
recommended change without new legislative authority.
Extending mandatory Social Security coverage for all state and local
workers has been proposed among other options for addressing Social
Security's long-term financial deficit. While this would eventually
make the Government Pension Offset and Windfall Elimination Provision
offsets obsolete, they would still be needed for many years to come
for existing employees and beneficiaries, and we continue to believe
that it is important to apply these laws consistently and equitably.
Hence, we have suggested that Congress consider giving IRS the
authority to collect the information that SSA needs on government
pension income to administer the Government Pension Offset and
Windfall Elimination Provision requirements accurately and fairly. The
President's 2011 budget proposal contains a provision that would
address the need for more complete and accurate information on
noncovered state and local pensions, and it estimates savings of $2.9
billion over 10 years. The Congressional Budget Office's 2009 Budget
Options, Volume 2, has a similar provision and estimates savings of
$2.4 billion over 10 years.
* Customs fee collections: The U.S. Customs and Border Protection
(CBP) collects user fees to recover certain costs incurred for
processing, among other things, air and sea passengers, and various
private and commercial land, sea, air, and rail carriers and
shipments. These fees are deposited into the Customs User Fee Account.
We discovered that CBP has a $639.4 million unobligated balance in its
Customs User Fee Account as a result of excess collections from a
temporary fee increase and elimination of North American Free Trade
Agreement country exemptions from January 1, 1994, to September 30,
1997.
Clarifying the availability of unobligated balances in CBP's Customs
User Fee Account could enable Congress to revise the agency's future
appropriations, thereby producing a one-time savings of up to $640
million. We first identified these unobligated balances in 2008. CBP
officials stated at that time that although they formerly believed
they needed additional authorization to spend these balances, it later
appeared that the funds may be used as authorized by law. However,
when we discussed these unobligated balances again in 2009 and 2010,
CBP officials said they requested assistance from OMB to clarify the
availability of these funds but OMB has not responded to their request.
We believe this is an issue that Congress may wish to address since
these unobligated balances have remained in CBP's Customs User Fee
account for more than 10 years. Congress could clarify the purposes
for which the $640 million in unobligated balances is available and
take action as appropriate.
* Addressing the gap between taxes owed and paid: The net tax gap,
which is the difference between the amount of taxes owed and the
amount paid voluntarily and timely less late payments and IRS
collection results, was last estimated by IRS to be $290 billion for
tax year 2001. Experts believe it may be larger. Our work has
identified a number of areas where IRS or Congress could take action
to better collect owed revenue, including:
- Business nonfilers: Historically, the IRS has identified several
million businesses each year that may have failed to file tax returns--
more than it can thoroughly investigate. IRS has had difficulty
determining if these businesses are still active and thus required to
file a tax return. As a result, IRS has pursued many inactive
businesses, which has not been a productive use of its resources.
Recently, IRS has begun to use some third-party data such as
information required about certain payments as indicators of business
activity.
* However IRS has not used private sector data that it could obtain to
verify taxpayer statements about whether a business is active and a
tax return should have been filed. A number of private companies
maintain business activity data, such as data on a business's gross
sales and number of employees. Our analysis of Dun and Bradstreet data
showed they could be used to identify business activity that IRS was
not aware of. For two states, we analyzed 2007 data on the businesses
that IRS initially identified as potential nonfilers but later
determined were not liable to file returns. Of these, we found 7,688
businesses where IRS data indicated little or no business activity,
but Dun and Bradstreet data showed business activity as measured by
sales totaling $4.1 billion. In addition to other improvements in its
business nonfiler program, we recommended that IRS study the
feasibility and cost-effectiveness of using non-IRS, private data to
verify taxpayer statements. IRS agreed with the recommendation.
- Electronic filing: The percentage of tax returns filed
electronically has increased from 52 percent in 2005 to 71 percent in
2010. However, in 2010, IRS still processed 40 million tax returns
filed on paper. Electronic filing benefits taxpayers by reducing
processing errors and expediting their refunds. Increasing electronic
filing would also reduce IRS's return processing costs and increase
revenue by facilitating enforcement. As noted in a December 2010 GAO
report[Footnote 4], IRS estimated savings of $3.10 per return for
returns filed electronically versus paper in fiscal year 2009.
Our prior work has shown that IRS has three opportunities to increase
electronic filing of individual income tax returns: (1) requiring tax
software identification numbers would help inform research into how
the pricing and attributes of different software products affect
taxpayers' willingness to use software and file electronically,
allowing IRS to better promote electronic filing; (2) working with
taxpayers and their representatives to reduce the number of rejected
electronic returns could reduce the number of frustrated taxpayers who
opt to print and mail in their rejected electronic returns, leaving
IRS to identify and correct any errors and process the paper returns,
thereby losing the benefits of electronic filing; and (3) requiring
software vendors to encode relevant information in a bar code that
would be embedded on all paper returns printed from tax software and
mailed would enable IRS to obtain electronic information, such as a
taxpayer's Social Security number and address, from the return. While
not as beneficial as electronic filing, bar coding would still provide
efficiencies over data transcription and enable more information to be
available electronically.
Having more or all tax return information available electronically
could help IRS target audits on noncompliant taxpayers, avoid
burdening compliant taxpayers with unnecessary audits, make more
productive use of IRS's audit resources, and--according to IRS
officials--increase annual tax revenue by $175 million.
- Adjusting civil tax penalties: The Internal Revenue Code has over
150 civil penalties that potentially deter taxpayer noncompliance. A
number of civil tax penalties have fixed dollar amounts--either a
specific dollar amount, or a minimum or maximum amount--that are not
indexed for inflation. Over time, the lack of indexing can decrease
the real value of IRS assessments and collections significantly. We
found in August 2007 that adjusting civil tax penalty fixed-dollar
amounts for inflation from 2000 to 2005 would have increased IRS
collections by an estimated $38 million to $61 million per year based
on a limited number of penalties we reviewed.
We reported that Congress may want to consider requiring IRS to
periodically adjust for inflation, and round appropriately, the fixed-
dollar amounts of the civil penalties to account for the decrease in
real value over time and so that penalties for the same infraction are
consistent over time. Although Congress has increased the amount of
some fixed penalties since our report, only two penalties are to be
adjusted for inflation on a periodic basis. Consequently, we continue
to believe Congress should consider requiring IRS to periodically
adjust all fixed penalties for inflation.
* Unneeded real property: Many federal agencies hold real property
they do not need, including property that is excess or underutilized.
Excess and underutilized properties present significant potential
risks to federal agencies because they are costly to maintain. For
example, in fiscal year 2009, agencies reported underutilized
buildings accounted for over $1.6 billion in annual operating costs.
In a June 2010 Presidential Memorandum to federal agencies, the
administration established a new target of saving $3 billion through
disposals and other methods by the end of fiscal year 2012; the
President reiterated this goal in his 2012 budget. However, federal
agencies continue to face obstacles to disposing of unneeded property,
such as requirements to offer the property to other federal agencies,
then to state and local governments and certain non profits at no
cost. If these entities cannot use the property, agencies may also
need to comply with costly historic preservation or environmental
cleanup requirements before disposing of the property. Finally,
community stakeholders may oppose agencies' plans for property
disposal. OMB could assist agencies in meeting their property disposal
target by implementing our April 2007 recommendation of developing an
action plan to address key problems associated with disposing of
unneeded real property, including reducing the effect of competing
stakeholder interests on real property decisions.
In conclusion Mr. Chairman, Ranking Member Cummings, and Members of
the Committee, given the challenges noted above, careful, thoughtful
actions will be needed to address many of the issues discussed in our
March 1 report, particularly those involving potential duplication,
overlap, and fragmentation among federal programs and activities.
These are difficult issues to address because they may require
agencies and Congress to re-examine within and across various mission
areas the fundamental structure, operation, funding, and performance
of a number of long-standing federal programs or activities with
entrenched constituencies. Some of these areas are also included in
our 2011 High-Risk Series update on which we testified before your
committee in February 2011.[Footnote 5] Further, in January 2011, the
President signed the GPRA Modernization Act of 2010,[Footnote 6]
updating the almost two-decades-old Government Performance and Results
Act (GPRA).[Footnote 7] Implementing provisions of the new act--such
as its emphasis on establishing outcome-oriented goals covering a
limited number of crosscutting policy areas--could play an important
role in clarifying desired outcomes, addressing program performance
spanning multiple organizations, and facilitating future actions to
reduce unnecessary duplication, overlap, and fragmentation. Continued
oversight by OMB and Congress will be critical to ensuring that
unnecessary duplication, overlap, and fragmentation are addressed.
As the nation rises to meet the current fiscal challenges, GAO will
continue to assist Congress and federal agencies in identifying
actions needed to reduce duplication, overlap, and fragmentation;
achieve cost savings; and enhance revenues. In our future annual
reports, we will look at additional federal programs and activities to
identify further instances of duplication, overlap, and fragmentation
as well as other opportunities to reduce the cost of government
operations and increase revenues to the government. We plan to expand
our work to more comprehensively examine areas where a mix of federal
approaches is used, such as tax expenditures and direct spending.
Likewise, we will continue to monitor developments in the areas we
have already identified. Issues of duplication, overlap, and
fragmentation will also be addressed in our routine audit work during
the year as appropriate and summarized in our annual reports.
Thank you, Mr. Chairman, Ranking Member Cummings, and Members of the
Committee. This concludes my prepared statement. I would be pleased to
answer any questions you may have.
For further information on this testimony or our March 1 report,
please contact Patricia Dalton, Chief Operating Officer, who may be
reached at (202) 512-5600, or DaltonP@gao.gov; and Janet St. Laurent,
Managing Director, Defense Capabilities and Management, who may be
reached at (202) 512-4300, or StLaurentJ@gao.gov. Specific questions
about individual issues may be directed to the area contact listed at
the end of each area summary in the report. Contact points for our
Congressional Relations and Public Affairs offices may be found on the
last page of this statement.
[End of section]
Footnotes:
[1] Pub. L. No. 111-139, § 21, 124 Stat. 29 (2010), 31 U.S.C. § 712
Note.
[2] GAO, The Federal Government's Long-Term Fiscal Outlook: Fall 2010
Update, [hyperlink, http://www.gao.gov/products/GAO-11-201SP]
(Washington, D.C.: Nov. 15, 2010). Additional information on the
federal fiscal outlook, federal debt, and the outlook for the state
and local government sector is available at [hyperlink,
http://www.gao.gov/special.pubs/longterm/].
[3] GAO, Opportunities to Reduce Potential Duplication in Government
Programs, Save Tax Dollars, and Enhance Revenue, [hyperlink,
http://www.gao.gov/products/GAO-11-318SP] (Washington, D.C.: Mar. 1,
2011). An interactive, Web-based version of the report is available at
[hyperlink, http://www.gao.gov/ereport/gao-11-318SP].
[4] GAO, 2010 Tax Filing Season: IRS's Performance Improved in Some
Key Areas, but Efficiency Gains Are Possible in Others, [hyperlink,
http://www.gao.gov/products/GAO-11-111] (Washington, D.C.: Dec. 16,
2010).
[5] GAO, High-Risk Series: An Update, [hyperlink,
http://www.gao.gov/products/GAO-11-278] (Washington, D.C.: Feb. 16,
2011); and GAO's 2011 High-Risk Series: An Update, [hyperlink,
http://www.gao.gov/products/GAO-11-394T] (Washington, D.C.: Feb.17,
2011).
[6] Pub. L. No. 111-352, 124 Stat. 3866 (2011).
[7] Pub. L. No. 103-62, 107 Stat. 285 (1993).
[End of section]
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