Department of State's Counternarcotics Performance Management System
Gao ID: GAO-11-564R May 26, 2011
Our recent reviews of U.S counternarcotics programs in Mexico and Afghanistan highlighted the need to improve the programs' performance measures to track progress. The Department of State (State) received over $1 billion in its fiscal year 2010 appropriation for international counternarcotics assistance programs. The vast majority of this funding--about 90 percent in fiscal year 2010--supports counternarcotics programs in five countries--Mexico, Afghanistan, Colombia, Peru, and Bolivia. State's Bureau of International Narcotics and Law Enforcement Affairs (INL) is primarily responsible for implementing U.S. assistance programs involving eradication of illicit crops, interdiction of drug trafficking, and drug demand reduction, which represented about 85 percent of State's counternarcotics appropriation in fiscal year 2010. INL implements a large share of its funding through contractors, primarily for aviation support for eradication and interdiction efforts. Congress asked us to review State's performance measures for its counternarcotics programs. On March 10, 2011, we briefed congressional staff on our preliminary findings in which we described State's performance management system, including State's standard indicators for measuring the performance of counternarcotics assistance in recipient countries and requirements for posts to develop project-specific performance measures. Following the briefing, in subsequent correspondence with your office, we agreed to provide to you the information presented in the briefing, updated with additional material, that describes (1) how State measures the performance of its international counternarcotics assistance efforts, and (2) the nature of its counternarcotics contracts and whether these contracts are linked to State's performance management system. This report provides a summary of the observations conveyed at this briefing.
State measures the performance of its counternarcotics activities based on information provided by the Narcotic Affairs Sections (NAS) at overseas posts on both high-level indicators and project-level indicators. State currently has nine standard indicators for its eradication, interdiction, and drug demand reduction programs, which overseas posts report on, if applicable, to the Office of the Director of U.S. Foreign Assistance in annual Performance Plans and Reports. These reports include targets and results, and form the basis for State's annual reporting of results to the Office of National Drug Control Policy (ONDCP). In addition to these standard indicators, INL requires posts to develop project-specific performance measures and include them in letters of agreement (LOA) with recipient countries. According to State officials, INL is developing new guidelines for monitoring and evaluation, which would require posts to develop a performance management plan that defines each project's performance measures and establishes an approach for periodic monitoring. INL also reports results of its counternarcotics efforts for each country in its annual International Narcotics Control Strategy Report (INCSR), although this report does not necessarily identify performance targets in its country narratives. According to INL officials responsible for contract management, INL generally does not link the performance of individual contracts to its overall program performance assessments, in part because performance measures in contracts relate specifically to fulfillment of contract requirements rather than broad program goals. For example, performance measures in the aviation equipment and support contracts define targets for availability of aircraft and the number of flights to be conducted, not drug interdiction or eradication targets. In addition to aviation equipment and support, which constitute the bulk of contract obligations related to counternarcotics efforts, other INL counternarcotics contract activities include meal services and lodging for counternarcotics personnel, and commodities, such as fuel and vehicles. According to INL officials, State does not have a centralized inventory of counternarcotics contracts. Instead, contract data at State are disaggregated between the Narcotics Affairs Sections at overseas posts and the governmentwide FPDS. An INL official noted that INL has begun the process of developing its own database of counternarcotics contracts. Overseas posts are generally responsible for setting contract requirements and conducting contract oversight of counternarcotics activities.
GAO-11-564R, Department of State's Counternarcotics Performance Management System
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GAO-11-564R:
United States Government Accountability Office:
Washington, DC 20548:
May 26, 2011:
The Honorable Claire McCaskill:
Chairman:
Subcommittee on Contracting Oversight:
Committee on Homeland Security and Governmental Affairs:
United States Senate:
Dear Madam Chairman:
Subject: Department of State's Counternarcotics Performance Management
System:
Our recent reviews of U.S counternarcotics programs in Mexico and
Afghanistan highlighted the need to improve the programs' performance
measures to track progress.[Footnote 1] The Department of State
(State) received over $1 billion in its fiscal year 2010 appropriation
for international counternarcotics assistance programs. The vast
majority of this funding--about 90 percent in fiscal year 2010--
supports counternarcotics programs in five countries--Mexico,
Afghanistan, Colombia, Peru, and Bolivia. State's Bureau of
International Narcotics and Law Enforcement Affairs (INL) is primarily
responsible for implementing U.S. assistance programs involving
eradication of illicit crops, interdiction of drug trafficking, and
drug demand reduction, which represented about 85 percent of State's
counternarcotics appropriation in fiscal year 2010.[Footnote 2] INL
implements a large share of its funding through contractors, primarily
for aviation support for eradication and interdiction efforts.
You asked us to review State's performance measures for its
counternarcotics programs. On March 10, 2011, we briefed your staff on
our preliminary findings in which we described State's performance
management system, including State's standard indicators for measuring
the performance of counternarcotics assistance in recipient countries
and requirements for posts to develop project-specific performance
measures. Following the briefing, in subsequent correspondence with
your office, we agreed to provide to you the information presented in
the briefing, updated with additional material, that describes (1) how
State measures the performance of its international counternarcotics
assistance efforts, and (2) the nature of its counternarcotics
contracts and whether these contracts are linked to State's
performance management system. This report provides a summary of the
observations conveyed at this briefing and updated briefing slides as
an enclosure.
To conduct this work, we reviewed relevant State and Office of
National Drug Control Policy (ONDCP) documents related to guidelines
on performance measurement and analyzed State's appropriations for
counternarcotics programs reported in State's annual Congressional
Budget Justification document.[Footnote 3] We also interviewed INL and
ONDCP officials regarding performance indicators for State's
counternarcotics activities. In addition, we analyzed State's
counternarcotics contracting data and discussed State's use and
oversight of counternarcotics contracts with INL officials. To assess
the reliability of the contracting data, we compared State-provided
contract obligations in fiscal year 2009 for selected countries with
information in the Federal Procurement Data System (FPDS). We found
State's data on contracting and funding to be sufficiently reliable
for the purposes of describing various types of State's
counternarcotics contracts and the level of State's counternarcotics
funding for recipient countries.
We conducted this work from November 2010 to May 2011, in accordance
with all sections of GAO's Quality Assurance Framework that are
relevant to our objectives. The framework requires that we plan and
perform the engagement to obtain sufficient and appropriate evidence
to meet our stated objectives and to discuss any limitations in our
work. We believe that the information and data obtained, and the
analysis conducted, provide a reasonable basis for any findings and
conclusions in this product.
Summary:
State measures the performance of its counternarcotics activities
based on information provided by the Narcotic Affairs Sections (NAS)
at overseas posts on both high-level indicators and project-level
indicators. State currently has nine standard indicators for its
eradication, interdiction, and drug demand reduction programs, which
overseas posts report on, if applicable, to the Office of the Director
of U.S. Foreign Assistance in annual Performance Plans and Reports.
[Footnote 4] These reports include targets and results, and form the
basis for State's annual reporting of results to ONDCP.[Footnote 5] In
addition to these standard indicators, INL requires posts to develop
project-specific performance measures and include them in letters of
agreement (LOA) with recipient countries. According to State
officials, INL is developing new guidelines for monitoring and
evaluation, which would require posts to develop a performance
management plan that defines each project's performance measures and
establishes an approach for periodic monitoring.[Footnote 6] INL also
reports results of its counternarcotics efforts for each country in
its annual International Narcotics Control Strategy Report (INCSR),
although this report does not necessarily identify performance targets
in its country narratives.
According to INL officials responsible for contract management, INL
generally does not link the performance of individual contracts to its
overall program performance assessments, in part because performance
measures in contracts relate specifically to fulfillment of contract
requirements rather than broad program goals. For example, performance
measures in the aviation equipment and support contracts define
targets for availability of aircraft and the number of flights to be
conducted, not drug interdiction or eradication targets. In addition
to aviation equipment and support, which constitute the bulk of
contract obligations related to counternarcotics efforts, other INL
counternarcotics contract activities include meal services and lodging
for counternarcotics personnel, and commodities, such as fuel and
vehicles. According to INL officials, State does not have a
centralized inventory of counternarcotics contracts. Instead, contract
data at State are disaggregated between the Narcotics Affairs Sections
at overseas posts and the governmentwide FPDS. An INL official noted
that INL has begun the process of developing its own database of
counternarcotics contracts. Overseas posts are generally responsible
for setting contract requirements and conducting contract oversight of
counternarcotics activities.[Footnote 7]
Agency Comments:
We provided a draft of this report to State, which provided technical
comments that we incorporated as appropriate. State did not provide
formal comments.
Should you or your staff have questions regarding this report, please
contact me at (202) 512-4268 or fordj@gao.gov. Contact points for our
Offices of Congressional Relations and Public Affairs may be found on
the last page of this report. GAO staff that made key contributions to
this report are listed in enclosure II.
Sincerely,
Signed by,
Jess T. Ford Director, International Affairs and Trade:
Enclosures (2):
[End of section]
Department of State's Counternarcotics Performance Measures:
May 2011:
Objectives, Scope, and Methodology:
Objectives:
* How does State measure the performance of its counternarcotics
assistance efforts?
* To what extent can State identify the nature of its counternarcotics
contracts and are these contracts linked to State's performance
management system?
Scope and Methodology
* To determine how State measures performance of its counternarcotics
efforts, we reviewed relevant documents and interviewed officials from
State and the Office of National Drug Control Policy (ONDCP) regarding
standard and project-specific performance indicators.
* To determine whether State links contracts to its performance
management system, we interviewed State officials on the use and type
of counternarcotics contracts, and reviewed State-provided data on
contract obligations in fiscal year 2009 for selected countries, which
we compared with information in the Federal Procurement Data System
(FPDS), a governmentwide contracting database, to verify their
reliability.
Background: Recent Relevant GAO Recommendations:
Afghanistan (GA0-10-291, March 2010):
* State should develop performance measures and interim targets to
assess Afghan capacity to independently conduct public information
activities.
Mexico (GAO-10-837, July 2010):
* State should incorporate into the strategy for implementing the Merida
Initiative outcome performance measures that indicate progress toward
strategic goals.[Footnote 8]
Transit Countries (GA0-08-784, July 2008):
* State should report the results of U.S.-funded counternarcotics
initiatives more comprehensively and consistently for each country in
the annual International Narcotics Control Strategy Report (INCSR).
Figure 1: Background: Fiscal Year 2010 State Appropriations for
Counternarcotics (All Accounts):
[Refer to PDF for image: pie-chart]
Colombia: $390 million;
Afghanistan: $281 million;
Mexico: $249 million;
Peru: $69 million;
Bolivia: $39 million;
All other countries: $97 million;
Total for all countries $1.044 billion.
Source: GAO analysis of State data.
Note: The chart includes funding from Economic Support Fund and
Development Assistance accounts, implemented by USAID for alternative
development programs, but excludes centrally managed accounts and
Overseas Contingency Operations funding.
[End of figure]
Figure 2: Background: Fiscal Year 2010 State Appropriations for
Counternarcotics (INCLE Account):
[Refer to PDF for image: pie-chart]
Afghanistan: $281 million;
Mexico: $249 million;
Colombia: $200 million;
Peru: $40 million;
Bolivia: $20 million;
All other countries: $82 million;
Total for all countries $872 million.
Source: GAO analysis of State data.
Note: The Bureau of International Narcotics and Law Enforcement
Affairs (INL) implements counternarcotics programs with International
Narcotics Control and Law Enforcement (INCLE) funds. The chart
excludes funding implemented by USAID, centrally managed accounts, and
Overseas Contingency Operations funding.
[End of figure]
Background: State-Funded Counternarcotics Programs:
The Foreign Assistance Standardized Program Structure defines four
counternarcotics program areas:
* Implemented by State/INL:
1) Eradication of illicit crops;
2) Interdiction of illicit drugs;
3) Drug demand reduction.
* Implemented by U.S. Agency for International Development:
4) Alternative development and alternative livelihoods in the Andean
region and Afghanistan.
Objective 1: State's Standard Counternarcotics Indicators:
Eradication:
* Hectares (Ha) of drug crops eradicated in U.S. government (USG)-
assisted areas.
Interdiction:
* Kilos of illicit narcotics seized by host government in USG-assisted
areas.
* Kilos of precursor chemicals seized by host government in USG-
assisted areas[A].
Drug demand reduction:
* Number of drug demand research studies completed with USG assistance;
* Number of drug prevention programs supported with USG assistance;
* Number of people reached with drug prevention messages in USG-
assisted areas;
* Number of people trained as drug treatment counselors with USG
assistance;
* Number of new treatment beds created with USG assistance;
* Number of treatment beds supported with USG assistance.
Source: State.
[A] Precursor chemicals are used to make narcotic drugs and
psychotropic substances.
[End of table]
Objective 1: State's System for Measuring Performance:
Narcotics Affairs Sections in overseas posts are primarily responsible
for assessing performance of counternarcotics efforts in recipient
countries.
* Posts report to the Office of the Director of U.S. Foreign
Assistance on applicable counternarcotics standard indicators in annual
Performance Plans and Reports.
* Posts may report on counternarcotics-related targets and results in
annual Mission Strategic and Resource Plans.
* State requires posts to develop and include performance measures for
counternarcotics projects in letters of agreement with recipient
countries.
* State's annual International Narcotics Control Strategy Report
includes country narratives reporting results of counternarcotics
efforts.
Objective 1: Efforts to Revise Counternarcotics Performance Indicators:
* ONDCP is developing a new performance reporting system for drug
control agencies, including State.
* The Office of the Director of U.S. Foreign Assistance is leading an
effort to revise the foreign assistance standard performance
indicators, including counternarcotics indicators.
* INL is developing new guidelines for monitoring and evaluation.
” The guidelines would require project-level performance measures and
a plan for periodic monitoring and evaluation.
Objective 2: State's Counternarcotics Contracting Activities:
Majority of fiscal year 2009 funding for State's counternarcotics
contracts relates to aviation equipment and support.
* The contractor provides global aviation support in seven countries.
* Aviation contracts include output performance measures, such as
number of flights conducted and availability of aircraft.
* We found in 2007 that INL's oversight of these contracts met State
and contract-specific requirements and standards (GAO-07-264, February
2007).
Other contracting includes meals and lodging for counternarcotics
personnel, and commodities.
* Commodities purchased include fuel, vehicles, and office equipment.
* The performance of commodity contracts is measured by whether a
commodity was delivered according to contract requirements and
delivery time frames.
Table 2: State Counternarcotics and Law Enforcement Contract
Obligations for Selected Countries in Fiscal Year 2009:
Country: Colombia;
Fiscal year 2009 contract obligations: $295,380,000.
Country: Mexico;
Fiscal year 2009 contract obligations: $18,036,000.
Country: Bolivia;
Fiscal year 2009 contract obligations: $11,272,000.
Country: Peru;
Fiscal year 2009 contract obligations: $7,920,000.
Country: Guatemala;
Fiscal year 2009 contract obligations: $5,399,000.
Country: Ecuador;
Fiscal year 2009 contract obligations: $4,341,000.
Country: Haiti;
Fiscal year 2009 contract obligations: $130,000.
Source: GAO analysis of State data provided to the Senate Subcommittee
on Contracting Oversight, Committee on Homeland Security and
Governmental Affairs for countries in the Western Hemisphere.
Note: State gathered these data beginning in February 2011 in response
to an information request from the Senate Subcommittee on Contracting
Oversight, Committee on Homeland Security and Governmental Affairs.
Data do not include obligations for less than $100,000. The data
include contract obligations for law enforcement assistance, which
State did not disaggregate from assistance specifically related to
counternarcotics assistance.
[End of table]
INL generally does not link individual contract performance metrics to
overall assessments of counternarcotics program outcomes.
Posts are generally responsible for setting contract requirements and
conducting contract oversight.
INL does not have a comprehensive inventory of counternarcotics
contracts.
* Data on contracts come from the Federal Procurement Data System and
posts.
* INL intends to develop its own database of counternarcotics
contracts.
[End of enclosure I]
Enclosure II: GAO Contact and Staff Acknowledgments:
GAO Contact:
Jess T. Ford, Director, International Affairs and Trade, (202) 512-
4268 or fordj@gao.gov:
Staff Acknowledgments:
In addition to the individual named above, Juan Gobel, Assistant
Director; Howard Cott; Teresa Heger; Farhanaz Kermalli; and Adam Vogt
made key contributions to this report.
[End of Enclosure II]
Footnotes:
[1] See GAO, Merida Initiative: The United States Has Provided
Counternarcotics and Anticrime Support but Needs Better Performance
Measures, [hyperlink, http://www.gao.gov/products/GAO-10-837]
(Washington, D.C.: July 21, 2010), and Afghanistan Drug Control:
Strategy Evolving and Progress Reported, but Interim Performance
Targets and Evaluation of Justice Reform Efforts Needed, [hyperlink,
http://www.gao.gov/products/GAO-10-291] (Washington, D.C.: Mar. 9,
2010).
[2] INL generally implements its counternarcotics programs with
funding through the International Narcotics Control and Law
Enforcement (INCLE) account. The U.S. Agency for International
Development (USAID) implements most of the remaining State
counternarcotics appropriation through either the Development
Assistance account or the Economic Support Fund account for
alternative development programs in Afghanistan and Andean countries.
[3] ONDCP is a component of the Executive Office of the President
established in 1988 to set policies, priorities, and objectives for
the nation's drug control program.
[4] Additional standard indicators apply to alternative development
programs implemented by USAID. According to a cognizant State
official, the Office of the Director of U.S. Foreign Assistance is
leading an effort to revise the standard indicators for all foreign
assistance objectives by the summer of 2011.
[5] ONDCP Circular: Drug Control Accounting, (May 1, 2007) requires
drug control program agencies to annually submit to the Director of
ONDCP a performance summary report, which includes performance
measures, targets, and results. As of April 2011, ONDCP was in the
process of developing a new performance reporting system.
[6] As of April 2011, INL was piloting the use of these guidelines for
new counternarcotics projects in the Caribbean and in West Africa,
according to INL officials.
[7] In 2007, we found that State's oversight of its aviation support
contracts met State's and contract-specific oversight and management
requirements. See GAO, State Department: State Has Initiated a More
Systematic Approach for Managing Its Aviation Fleet, [hyperlink,
http://www.gao.gov/products/GAO-07-264] (Washington, D.C.: Feb. 2,
2007).
[8] The Merida Initiative provides training and equipment to help
address the problem of increasing crime and violence in Mexico and
Central America.
[End of section]
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