Undelivered Tax RefundsIRS' Handling of Undelivered Income Tax Refund Checks Gao ID: T-GGD-94-186 September 26, 1994
Undelivered income tax refunds are those that the Postal Service returns to the Department of the Treasury's Regional Finance Centers that issued them. The Internal Revenue Service (IRS) generally locates most of the taxpayers who are due these refunds and sends the refunds to them. For those taxpayers who are not located, IRS credits the refund amount to each taxpayer's account for future action should the taxpayers contact IRS about their refund or file a subsequent tax form with a new address. This testimony focuses on the extent and causes of undeliverable refunds, IRS' efforts to resolve undeliverable refunds, and IRS' continuing efforts to reduce undeliverable mail.