U.S. Customs Service

Concerns have been raised about the U.S. Customs Service's selection or "targeting" of airline passengers suspected of carrying contraband, such as illegal drugs, into the country. GAO found that inspectors chose passengers for further examination on the basis of Customs' policies and procedures and their professional judgment and experience. Of those selected for additional examination, about 102,000 passengers were subjected to some form of personal search, which ranged from frisking to x-ray exams to strip searches. Passengers of some races and gender were more likely than others to be subjected to more intrusive forms of personal searches after they had been frisked. Most strikingly, African-American women who were U.S. citizens were more than nine times more likely than white women who were U.S. citizens to be x-rayed in fiscal year 1998. But the results of the x-rays showed that these African-American women were less than half as likely as white women to be carrying contraband.

GAO noted that: (1) inspectors select passengers for further examination on the basis of Customs' policies and procedures and their professional judgment and experience; (2) of those selected for further examination, about 102,000 passengers were subjected to some form of personal search; (3) of those 102,000 passengers, 95 percent were searched by inspectors for contraband or hidden weapons by patting the passenger's clothed body, 4 percent were strip-searched, and 1 percent were subjected to an x-ray examination; (4) about 3 percent of frisked passengers had positive results; 23 percent of the strip-searches were positive; and 31 percent of x-ray searches were positive; (5) searched passengers of particular races and gender were more likely than other passengers to be subjected to more intrusive types of personal searches after the initial patdown; (6) however, in some cases those types of passengers who were more likely to be subjected to more intrusive personal searches were not as likely to be found carrying contraband; (7) White men and women and Black women were more likely than Black men and Hispanic men and women to be strip-searched rather than patted down or frisked, but they were less likely to be found carrying contraband; (8) Black women were found to be 9 times more likely than White women who were U.S. citizens to be x-rayed after being frisked or patted down in fiscal year 1998; (9) on the basis of x-ray results, Black women who were U.S. citizens were less than half as likely to be found carrying contraband as White women who were U.S. citizens; (10) patterns of selecting passengers for more intrusive searches indicated that these searches sometimes resulted in certain types of passengers being selected at rates that were not consistent with the rates of finding contraband; (11) during GAO's review, Customs developed new policies and procedures for personal searches that include new requirements for supervisory review and approval and procedures intended to ensure that passengers subjected to personal searches know their rights; and (12) GAO identified four management controls, such as training provided to inspectors and supervisors on conducting personal searches and more systematic evaluation of complaints, which Customs uses to help ensure that inspectors use their search authority fairly and judiciously.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

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