DOD Procurement

Cost-Per-Copy Service Can Reduce Copying Costs Gao ID: NSIAD-90-276 September 28, 1990

Pursuant to a congressional request, GAO evaluated the viability of the cost-per-copy (CPC) service concept, focusing on the Department of Defense's (DOD) and the General Services Administration's (GSA) use of CPC.

GAO found that: (1) several military components purchased CPC services, but the terms and conditions varied by contract; (2) DOD and GSA did not provide agencies with guidance on the factors to consider in establishing contract terms; (3) Army and Navy cost feasibility studies concluded that conversion to CPC service significantly reduced copying costs; (4) DOD and GSA guidance for conducting cost feasibility studies was inadequate; (5) military officials perceived numerous advantages and disadvantages associated with CPC service; (6) DOD and GSA could further expand their CPC services within military departments and across agency lines; (7) DOD and GSA did not have a central source of information on existing CPC service contracts to identify CPC service availability; (8) industry views on the government's use of CPC ranged from ready acceptance of the concept to a lack of interest in participating in future contracts; and (9) copier firms' representatives and industry associations identified suggestions that they believed could improve CPC service for the government.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

Director: Team: Phone:


The Justia Government Accountability Office site republishes public reports retrieved from the U.S. GAO These reports should not be considered official, and do not necessarily reflect the views of Justia.