General Services Administration
Contract Guard Services at the Anchorage Federal Building Gao ID: GAO-01-75 October 10, 2000A company formed by security guards at the Anchorage, Alaska, Federal Office Building (AFOB) competed unsuccessfully for two contracts and later alleged bias and preselection by the General Services Administration (GSA) in the contract award process. However, GAO's review of relevant documentation and discussions with officials of GSA and the company that alleged the irregularities did not disclose any evidence of bias or preselection in GSA's award of these contracts. GSA appears to have inadvertently used an outdated Department of Labor (DOL) wage determination in its most recent contract because of a misunderstanding of the wage determination process and incorrect advice provided by DOL in 1999. On the basis of the substantial amount of information GAO was able to obtain, including documents and oral information from the guards and GSA officials, GAO concludes that GSA could have done more to respond to the guards' concerns and help ensure and document that the contractor was providing for the safety of federal employees and the security of federal facilities in accordance with the contract. Also, GSA could have done more to respond to the guards' repeated charges of unfair labor practices directed at this same contractor throughout most of the contract period. Contract performance was interrupted when the guards went on strike against the contractor. The strike potentially jeopardized security at AFOB and cost GSA an undetermined sum of money.
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