Small Business Administration

Additional Measures Needed to Assess 7(a) Loan Program's Performance Gao ID: GAO-07-769 July 13, 2007

The Small Business Administration's (SBA) 7(a) program, initially established in 1953, provides loan guarantees to small businesses that cannot obtain credit in the conventional lending market. In fiscal year 2006, the program assisted more than 80,000 businesses with loan guarantees of nearly $14 billion. This report examines (1) the program's purpose, based on its legislative history, and performance measures; (2) evidence of constraints, if any, affecting small businesses' access to credit; (3) the types of small businesses served by 7(a) and conventional loans; and (4) differences in SBA's estimates and reestimates of the program's credit subsidy costs. GAO analyzed agency documents, studies on the small business lending market, and data on the characteristics of small business borrowers and loans.

As the 7(a) program's underlying statutes and legislative history suggest, the loan program is intended to help small businesses obtain credit. The program reflects this intent, in part, by guaranteeing a portion of each loan, alleviating some of the lender's risk. However, determining the program's success is difficult, as the performance measures show only outputs--the number of loans provided--and not outcomes, or the fate of the businesses borrowing with the guarantee. The agency is currently undertaking efforts to develop additional, outcome-based performance measures for the 7(a) program, but is not certain when any outcome-based measures may be introduced or what they may capture. Limited evidence from economic studies suggests that some small businesses may face constraints in accessing credit in the conventional lending market, but this evidence--which dates from the early 1970s through the early 1990s--does not account for recent developments that have occurred in the small business lending market. Several studies concluded, for example, that credit rationing--that is, when lenders do not provide loans to all creditworthy borrowers--was more likely to affect small businesses in part because these firms might not have sufficient information for lenders to assess their risk. However, the studies did not address recent significant changes to the small business lending market, such as the use of credit scoring, which may reduce the extent to which credit rationing occurs. GAO found that 7(a) loans went to certain segments of the small business lending market in higher proportions than conventional loans. A higher percentage of 7(a) loans went to minority-owned and start-up businesses compared with conventional loans from 2001 to 2004. More similar percentages of loans with and without SBA guarantees went to small businesses owned by women and those located in economically distressed neighborhoods. The characteristics of 7(a) and market loans differed in several key respects, however. For example, loans guaranteed by the 7(a) program were more likely to be larger and have variable interest rates, longer maturities, and higher interest rates. SBA's recent reestimates of the credit subsidy costs for 7(a) loans made during fiscal years 1992 through 2004 show that the long-term costs of these loans have generally been lower than the initial estimates. Since fiscal year 2005, initial estimates have shown a "zero credit subsidy." But the ultimate credit subsidy cost for any cohort of loans made will not be known until no loans are left outstanding. Reestimated costs may change because of uncertainties in forecasting and factors such as the number of loan defaults. Since 2002, the agency has employed an econometric model that incorporates historical data and other economic assumptions for its credit subsidy cost estimates and reestimates instead of relying primarily on predictions based on historical average loan performance.

Recommendations

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GAO-07-769, Small Business Administration: Additional Measures Needed to Assess 7(a) Loan Program's Performance This is the accessible text file for GAO report number GAO-07-769 entitled 'Small Business Administration: Additional Measures Needed to Assess 7(a) Loan Program's Performance' which was released on August 13, 2007. This text file was formatted by the U.S. Government Accountability Office (GAO) to be accessible to users with visual impairments, as part of a longer term project to improve GAO products' accessibility. Every attempt has been made to maintain the structural and data integrity of the original printed product. Accessibility features, such as text descriptions of tables, consecutively numbered footnotes placed at the end of the file, and the text of agency comment letters, are provided but may not exactly duplicate the presentation or format of the printed version. The portable document format (PDF) file is an exact electronic replica of the printed version. We welcome your feedback. Please E-mail your comments regarding the contents or accessibility features of this document to Webmaster@gao.gov. This is a work of the U.S. government and is not subject to copyright protection in the United States. It may be reproduced and distributed in its entirety without further permission from GAO. Because this work may contain copyrighted images or other material, permission from the copyright holder may be necessary if you wish to reproduce this material separately. Report to the Ranking Member, Subcommittee on Federal Financial Management, Government Information, Federal Services, and International Security, Committee on Homeland Security and Governmental Affairs, U.S. Senate: United States Government Accountability Office: GAO: July 2007: Small Business Administration: Additional Measures Needed to Assess 7(a) Loan Program's Performance: GAO-07-769: GAO Highlights: Highlights of GAO-07-769, a report to the Ranking Member, Subcommittee on Federal Financial Management, Government Information, Federal Services, and International Security, Committee on Homeland Security and Governmental Affairs, U.S. Senate Why GAO Did This Study: The Small Business Administration‘s (SBA) 7(a) program, initially established in 1953, provides loan guarantees to small businesses that cannot obtain credit in the conventional lending market. In fiscal year 2006, the program assisted more than 80,000 businesses with loan guarantees of nearly $14 billion. This report examines (1) the program‘s purpose, based on its legislative history, and performance measures; (2) evidence of constraints, if any, affecting small businesses‘ access to credit; (3) the types of small businesses served by 7(a) and conventional loans; and (4) differences in SBA‘s estimates and reestimates of the program‘s credit subsidy costs. GAO analyzed agency documents, studies on the small business lending market, and data on the characteristics of small business borrowers and loans. What GAO Found: As the 7(a) program‘s underlying statutes and legislative history suggest, the loan program is intended to help small businesses obtain credit. The program reflects this intent, in part, by guaranteeing a portion of each loan, alleviating some of the lender‘s risk. However, determining the program‘s success is difficult, as the performance measures show only outputs”the number of loans provided”and not outcomes, or the fate of the businesses borrowing with the guarantee. The agency is currently undertaking efforts to develop additional, outcome-based performance measures for the 7(a) program, but is not certain when any outcome-based measures may be introduced or what they may capture. Limited evidence from economic studies suggests that some small businesses may face constraints in accessing credit in the conventional lending market, but this evidence”which dates from the early 1970s through the early 1990s”does not account for recent developments that have occurred in the small business lending market. Several studies concluded, for example, that credit rationing”that is, when lenders do not provide loans to all creditworthy borrowers”was more likely to affect small businesses in part because these firms might not have sufficient information for lenders to assess their risk. However, the studies did not address recent significant changes to the small business lending market, such as the use of credit scoring, which may reduce the extent to which credit rationing occurs. GAO found that 7(a) loans went to certain segments of the small business lending market in higher proportions than conventional loans. A higher percentage of 7(a) loans went to minority-owned and start-up businesses compared with conventional loans from 2001 to 2004. More similar percentages of loans with and without SBA guarantees went to small businesses owned by women and those located in economically distressed neighborhoods. The characteristics of 7(a) and market loans differed in several key respects, however. For example, loans guaranteed by the 7(a) program were more likely to be larger and have variable interest rates, longer maturities, and higher interest rates. SBA‘s recent reestimates of the credit subsidy costs for 7(a) loans made during fiscal years 1992 through 2004 show that the long-term costs of these loans have generally been lower than the initial estimates. Since fiscal year 2005, initial estimates have shown a ’zero credit subsidy.“ But the ultimate credit subsidy cost for any cohort of loans made will not be known until no loans are left outstanding. Reestimated costs may change because of uncertainties in forecasting and factors such as the number of loan defaults. Since 2002, the agency has employed an econometric model that incorporates historical data and other economic assumptions for its credit subsidy cost estimates and reestimates instead of relying primarily on predictions based on historical average loan performance. What GAO Recommends: GAO recommends that SBA take steps to ensure that the 7(a) program‘s performance measures provide information on program outcomes. In written comments, SBA agreed with the recommendation in this report but disagreed with one comparison in a section of the report on credit scores of small businesses with 7(a) and conventional loans. [Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-07-769]. To view the full product, including the scope and methodology, click on the link above.For more information, contact William B. Shear at (202) 512-8678 or shearw@gao.gov. [end of section] Contents: Letter: Results in Brief: Background: Though Incorporating Policy Objectives from the 7(a) Program's Legislative History, 7(a)'s Performance Measures Do Not Gauge the Program's Impact on Participating Firms: Limited Evidence Suggests That Certain Market Imperfections May Restrict Access to Credit for Some Small Businesses: A Higher Percentage of 7(a) Loans Went to Certain Segments of the Small Business Lending Market, but Conventional Loans Were Widely Available: Current Reestimates Show Lower-than-Expected Subsidy Costs, but Final Costs May be Higher or Lower for Several Reasons: Conclusions: Recommendation for Executive Action: Agency Comments and Our Evaluation: Appendix I: Objectives, Scope and Methodology: Analysis of Statutory Framework of 7(a) Program and Its Performance Measures: Economic Literature on Credit Rationing and Discrimination: Comparison between 7(a) and Conventional Loans: Description of Credit Subsidy Cost Estimates and Reestimates: Analysis of 504 Loan Program: Appendix II: Summary of Economic Literature on the Empirical Evidence for Credit Rationing and Discrimination in the Conventional Lending Market: Appendix III: Descriptive Statistics of 504 Loan Program: Appendix IV: Comments from the Small Business Administration: Appendix V: GAO Contact and Staff Acknowledgments: Tables: Table 1: Attributes of Successful Performance Measures: Table 2: 7(a) Performance Measure Targets and Results, 2004-2006: Figures: Figure 1: Loan Volume for 7(a) and Conventional Small Business Loans, 2005: Figure 2: Percentage of 7(a) and Conventional Loans by Minority Status of Ownership, 2001-2004: Figure 3: Percentage of 7(a) and Conventional Loans by Status as a New Business, 2001-2004: Figure 4: Percentage of 7(a) and Conventional Loans by Gender of Ownership, 2001-2004: Figure 5: Percentage of 7(a) and Conventional Loans by Census Divisions, 2001-2004: Figure 6: Percentage of Small Business Credit Scores (2003-2006) for Firms That Received 7(a) and Conventional Credit in D&B/FIC Sample (1996-2000), by Credit Score Range: Figure 7: Percentage of 7(a) Loans and Conventional Loans by Loan Size, 2001-2004: Figure 8: Percentage of 7(a) and Conventional Loans by Loan Maturity Category, 2001-2004: Figure 9: Interest Rates Comparison for Loans under $1 Million and Prime Rate, 2001-2004: Figure 10: Original and Current Reestimated Credit Subsidy Rates for Loans Made from 1992 through 2006: Figure 11: Percentage of 504 Loans by Minority Status of Ownership, 2001-2004: Figure 12: Percentage of 504 Loans by Status as a New Business, 2001- 2004: Figure 13: Percentage of 504 Loans by Gender of Ownership, 2001-2004: Figure 14: Percentage of Small Business Credit Scores for Firms That Received 504 Loans by Credit Score Range, 2003-2006: Figure 15: Percentage of 504 Loans by Loan Size, 2001-2004: Figure 16: Percentage of 504 Loans in Distressed Neighborhoods, 2001- 2004: Figure 17: Percentage of 504 Loans by Number of Employees in the Firm, 2001-2004: Figure 18: Percentage of 504 Loans by Census Divisions, 2001-2004: Figure 19: Percentage of 504 Loans by Business Organization Type, 2001- 2004: Abbreviations: D&B: Dun & Bradstreet Corporation: EZ/EC: Empowerment Zone and Enterprise Community: FCRA: Federal Credit Reform Act of 1990: FDIC: Federal Deposit Insurance Corporation: FIC: Fair Isaac Corporation: FSS: Financial Stress Score: GPRA: Government Performance and Results Act of 1993: PAR: Performance and Accountability Report: RC: Renewal Community: SBA: Small Business Administration: SBPS: Small Business Predictive Score: SSBF: Survey of Small Business Finances: [End of section] United States Government Accountability Office: Washington, DC 20548: July 13, 2007: The Honorable Tom Coburn, M.D. Ranking Member: Subcommittee on Federal Financial Management, Government Information, Federal Services, and International Security: Committee on Homeland Security and Governmental Affairs: United States Senate: Dear Dr. Coburn, Small businesses represent more than 99 percent of American firms and employ half of all private sector employees. The Small Business Administration (SBA) was created in 1953 to assist and protect the interests of small businesses in order to preserve free competition, in part by addressing constraints in the supply of credit for these firms. SBA's 7(a) Loan Program--the agency's largest loan program for small businesses--is intended to help small businesses obtain credit that they would be unable to obtain in the conventional lending market. For example, small businesses may be unable to obtain credit from conventional lenders because these firms may lack the financial and other information that larger, more established firms can provide. By providing a loan guarantee that covers a portion of a lender's losses if a small business is no longer able to meet its loan obligations, the 7(a) program decreases the risk to the lender and may make more credit available to small businesses. In fiscal year 2006, the 7(a) program assisted slightly more than 80,000 businesses by guaranteeing loans valued at nearly $14 billion. Loan guarantee programs can result in subsidy costs to the federal government, and the Federal Credit Reform Act of 1990 (FCRA) requires, among other things, that agencies estimate the cost of these programs- -that is, the cost of the loan guarantee to the federal government. FCRA also recognizes the difficulty of estimating credit subsidy costs and acknowledges that the eventual cost of the program may deviate from initial estimates. SBA makes its best initial estimate of the 7(a) program's credit subsidy costs and revises (reestimates) the estimate annually as new information becomes available. In fiscal years 2005 and 2006, SBA estimated that the credit subsidy cost of the 7(a) program would be equal to zero--that is, the program would not require annual appropriations of budget authority for new loan guarantees. To offset some of the costs of the program, such as default costs, SBA assesses lenders two fees on each 7(a) loan. The guarantee fee must be paid by the lender at the time of loan application or within 90 days of the loan being approved, and is based on the guaranteed portion of the loan amount approved and can be passed on to the borrower.[Footnote 1] The ongoing servicing fee must be paid annually by the lender and is based on the outstanding balance of the guaranteed portion of the loan.[Footnote 2] In making its 2005 and later estimates, SBA adjusted the ongoing servicing fee so that the initial credit subsidy estimates would be zero based on expected loan performance.[Footnote 3] Although the 7(a) loan guarantee program is intended to be a "zero credit subsidy" program, FCRA provides that higher reestimates of subsidy costs, when they occur, are funded separately.[Footnote 4] According to FCRA, permanent indefinite budget authority is available to cover any higher reestimates of subsidy costs for the 7(a) loan program.[Footnote 5] Thus, any reestimates exceeding the initial estimates would represent a cost to the federal government. We have noted elsewhere the challenges that Congress faces in reexamining the appropriate role and size of many federal programs that entail costs to the federal government.[Footnote 6] At your April 2006 hearing on the effectiveness of SBA, you asked what types of businesses were assisted by SBA and whether the agency's activities have measurable results for small businesses.[Footnote 7] In light of the challenges facing Congress, as well as your concerns about the goals and impact of SBA's 7(a) loan program, you asked us to look into several aspects of the 7(a) loan program. Specifically, this report discusses (1) the 7(a) program's purpose, based on its underlying statutes and legislative history, and the performance measures SBA uses to assess the program's results; (2) evidence of market constraints, if any, that may affect small businesses' access to credit in the conventional lending market; (3) the segments of the small business lending market that are served by 7(a) loans and the segments that are served by conventional loans; and (4) differences in SBA's estimates and reestimates of the 7(a) program's credit subsidy costs and the factors that may cause uncertainty about the costs of the 7(a) program to the federal government. As agreed with your office, we have also included in appendix III information on the characteristics of loans financed under SBA's 504 program, which provides long-term, fixed-rate financing for major fixed assets, such as land and buildings.[Footnote 8] To describe the purpose of the 7(a) program, we reviewed the program's underlying statutes and legislative history to understand how the program was intended to help small businesses. To assess SBA's performance measures for the 7(a) program, we examined performance and accountability reports and other related documents that describe the measures SBA uses to assess the performance of the 7(a) program and compared those performance measures to established GAO criteria for successful performance measures. We also interviewed SBA officials on the agency's efforts to improve its performance measures. To identify any evidence of constraints that could affect small businesses' access to credit, we summarized peer-reviewed studies on market imperfections in the lending market. To determine which segments of the small business lending market the 7(a) and conventional loans serve, we compared characteristics and loan terms of 7(a) borrowers to those of small business borrowers. We primarily relied on SBA data from 2001 through 2004 and on the Federal Reserve's 2003 Survey of Small Business Finances (SSBF).[Footnote 9] In describing 7(a)'s credit subsidy costs, we compared SBA's original credit subsidy cost estimates for fiscal years 1992 through 2006 to SBA's most recent reestimates (as reported in the fiscal year 2008 Federal Credit Supplement) and interviewed SBA officials about the differences.[Footnote 10] We also reviewed SBA documents related to the 7(a) credit subsidy cost model. We conducted our work in Washington, D.C., and Chicago from May 2006 through July 2007 in accordance with generally accepted government auditing standards. Appendix I discusses our scope and methodology in further detail. Results in Brief: The 7(a) program's design and performance measures in part reflect the program's legislative history, but the performance measures provide limited information about the impact of the loans on the small businesses receiving them. The underlying statutes and legislative history of the 7(a) program help establish the federal government's role in assisting and protecting the interests of small businesses, especially those with minority ownership. The program's performance measures focus on loan guarantees that are provided to small business owners identified in the program's authorizing statutes and legislative history. These firms include start-ups, existing small businesses, and businesses whose owners face "special competitive opportunity gaps," such as minority-or female-owned businesses. However, all of the 7(a) program's performance indicators are primarily output measures--for instance, they report on the number of loans approved and funded. As a result, no information is available on how well firms do after receiving a 7(a) loan (outcomes). The current measures do not indicate how well the agency is meeting its strategic goal of helping small businesses within these groups succeed. The agency is currently undertaking efforts to develop additional outcome-based performance measures for the 7(a) program, but agency officials said that it was not clear when any outcome-based measures might be introduced or what they might measure. Limited evidence from economic studies suggests that some small businesses may face constraints in accessing credit because of imperfections, such as credit rationing, in the conventional lending market. Some studies showed, for example, that lenders might lack the information needed to distinguish between creditworthy and noncreditworthy borrowers and thus could "ration" credit by not providing loans to all creditworthy borrowers. Several studies we reviewed generally concluded that credit rationing was more likely to affect small businesses because lenders could face challenges in obtaining enough information on these businesses to assess their risk. The literature we reviewed on credit rationing relied on data from the early 1970s through the early 1990s, however, and did not account for recent trends in the small business lending market. Among these trends is the increased use of credit scoring, which provides lenders with additional information on borrowers and may have had a significant impact on the extent of credit rationing in the current conventional lending market. In addition to credit rationing, some lenders may deny credit to firms owned by specific segments of society. Though studies we reviewed noted some disparities among races and genders in the conventional lending market, the studies did not offer conclusive evidence on the reasons for those differences. 7(a) loans went to certain segments of the small business lending market in higher proportions than conventional loans. For example, 28 percent of 7(a) loans compared with an estimated 9 percent of conventional loans went to minority-owned small businesses from 2001 through 2004. In addition, 25 percent of 7(a) loans went to small business start-ups, while the overall lending market served almost exclusively established firms (about 95 percent). A more similar percentage of 7(a) and conventional loans went to other segments of the small business lending market, such as businesses owned by women or located in distressed neighborhoods. Finally, the characteristics of 7(a) and conventional loans differed in several ways. For example, 7(a) loans typically were larger and more likely to have variable rates, longer maturities, and higher interest rates than conventional loans to small businesses. SBA's most recent reestimates of the credit subsidy costs for 7(a) loans made during fiscal years 1992 through 2004 indicate that, in general, the long-term costs of these loans would be lower than initially estimated. The 7(a) program has been estimated to be a "zero credit subsidy" program since fiscal year 2005. The most recent reestimates, including those made since 2005, may change because of the inherent uncertainties of forecasting subsidy costs and the influence of economic conditions, such as interest rates on several factors, including loan defaults (which exert the most influence over projected costs) and prepayment rates. Unemployment is another factor related to the condition of the national economy that could affect the credit subsidy cost--for instance, if unemployment rises above projected levels, loan defaults are likely to increase. Beginning in 2003, the agency has moved from primarily using historical averages of loan performance data to an econometric model that incorporates historical data and other economic assumptions to project credit subsidy costs. This report makes a recommendation to the SBA Administrator to complete and expand SBA's current work on evaluating the program's performance measures. In addition, we recommend that SBA use the loan performance information it already collects, including but not limited to defaults, prepayment rates, and the number of loans in good standing, to better report how small businesses fare after they participate in the 7(a) program. We provided a draft of this report to SBA for review and comment. In written comments, SBA agreed with our recommendation (see app. IV). However, SBA disagreed with a comparison in the section of our report discussing credit scores of borrowers with 7(a) and conventional loans. Specifically, we reported limited differences in the credit scores of small businesses with 7(a) and conventional loans. Although stating in its letter that "the numbers have not been worked out," SBA concluded that the impact on loan defaults from the higher share of 7(a) loans in the riskier credit score categories would not be insignificant. Our analyses of credit scores and other borrower and loan characteristics was not intended to quantify the impact of differences in these characteristics on 7(a) defaults. We continue to believe that our analysis of credit scores provides a reasonable basis for comparing the scores of business in different credit score categories. Further analyses of these types are consistent with our recommendation that SBA expand its abilities to assess the overall effectiveness of the 7(a) program. In addition, SBA provided technical comments, which we incorporated into the report as appropriate. Background: Initially established in 1953, the 7(a) program guarantees loans made by commercial lenders--mostly banks--to small businesses for working capital and other general business purposes.[Footnote 11] The guarantee assures the lender that if a borrower defaults on a loan, the lender will receive an agreed-upon portion (generally between 50 percent and 85 percent) of the outstanding balance. Because the guarantee covers a portion of the outstanding amount, both the lender and SBA share some of the risk associated with a potential default. SBA is not liable for the guarantee should the lender not comply materially with the program's regulations--for instance, by not paying the guarantee fee to SBA in a timely manner. As figure 1 shows, SBA's share of loans guaranteed by the 7(a) program was an estimated 4.1 percent of all outstanding small business loan dollars for loans under $1 million ($24.7 billion out of $600.8 billion). This share accounts for about 1.3 percent of the number of outstanding small business loans of under $1 million in 2005 (about 264,000 out of 21 million loans).[Footnote 12] SBA's shares of outstanding small business loans under $1 million for the years 2003 and 2004 were similar.[Footnote 13] Figure 1: Loan Volume for 7(a) and Conventional Small Business Loans, 2005: [See PDF for image] Source: GAO analysis of SBA outstanding 7(a) loan data and Office of Advocacy special tabulations of call reports (Consolidated Reports of Condition and Income for U.S. Banks). [End of figure] SBA relies on lenders to process and service 7(a) loans and to ensure that borrowers meet the program's eligibility requirements.[Footnote 14] To be eligible for the 7(a) loan program, a business must be an operating for-profit small firm (according to SBA's size standards) located in the United States. To determine whether a business qualifies as small for the purposes of the 7(a) program, SBA uses size standards that it has established by industry.[Footnote 15] These standards set the maximum average number of employees or annual receipts that a small business may have. While SBA gives special consideration to certain groups of business owners, the program does not set aside loans for or require that a certain number of loans be made to targeted groups. Nevertheless, SBA has performance measures that track how many loans go to new small businesses and that include information on various types of businesses, such as minority-, women-, and veteran-owned firms. In addition to making sure that borrowers meet the size requirements, lenders must certify that small businesses meet the "credit elsewhere" requirement. SBA does not extend credit to businesses if the financial strength of the individual owners or the firm itself is sufficient to provide or obtain all or part of the financing or if the business can access conventional credit. To certify borrowers as having met the credit elsewhere requirement, lenders must first determine that the firm's owners are unable to provide the desired funds from their personal resources. Second, the credit elsewhere test requires that lenders determine that the desired credit, for similar purposes and period of time, is unavailable to the firm on reasonable terms and conditions from nonfederal sources without SBA assistance, taking into consideration prevailing rates and terms in the community or locale where the firm conducts business. Nonfederal sources may include any lending institutions or a borrower's personal resources. According to SBA's fiscal year 2003-2008 Strategic Plan, the agency's mission is to maintain and strengthen the nation's economy by enabling the establishment and viability of small businesses and by assisting in the economic recovery of communities after disasters. SBA describes the 7(a) program as contributing to an agencywide goal to "increase small business success by bridging competitive opportunity gaps facing entrepreneurs." As reported annually in SBA's Performance and Accountability Reports (PAR), the 7(a) program contributes to this strategic goal by fulfilling each of the following three long-term, agencywide objectives: (1) increasing the positive impact of SBA assistance on the number and success of small business start-ups, (2) maximizing the sustainability and growth of existing small businesses that receive SBA assistance, and (3) significantly increasing successful small business ownership within segments of society facing special competitive opportunity gaps. Groups facing these special competitive opportunity gaps include those that SBA considers to own and control little productive capital and to have limited opportunities for small business ownership (such as African Americans, American Indians, Alaska Natives, Hispanics, Asians, and women) and those that are in certain rural or low-income areas. The 7(a) program has nine performance measures. For each of its three long-term objectives, SBA collects and reports on (1) the number of loans approved, (2) the number of loans funded (i.e., money that was disbursed), and (3) the number of firms assisted. To report on its performance measures, SBA collects data from lenders. Loan-level data for the 7(a) program are housed in the Loan Accounting System. This system contains data describing the loan, such as the percentage of the loan guaranteed by SBA, the number of months to maturity, and the interest rate (fixed or variable). The data also include information on the small firm, such as the ethnicity and gender of the principal owner, the number of employees, and the firm's status as "new" (i.e., less than 2 years old). Furthermore, the system contains data on the loan's status--for example, whether the loan has been purchased by SBA (i.e., is in default), has been prepaid, or is in good standing. According to provisions in FCRA, at the time a guaranteed loan is made, the credit subsidy cost is financed with the program's annual appropriations. Also under FCRA, SBA makes annual revisions (reestimates) of credit subsidy costs for each cohort of loans made during a given fiscal year using new information about loan performance, revised expectations for future economic conditions and loan performance, and improvements in cash flow projection methods. These reestimates represent additional costs or savings to the government and are recorded in the budget. FCRA provides permanent indefinite budget authority for any reestimated increases of credit subsidy costs (upward reestimates) that occur after the year in which a loan is disbursed. Reestimated reductions of subsidy costs (downward reestimates) are credited to the Treasury and are unavailable to the agency. In addition, FCRA does not count administrative expenses against the appropriation for credit subsidy costs. Instead, administrative expenses are subject to separate appropriations and are recorded each year as they are paid, rather than as loans are originated. Though Incorporating Policy Objectives from the 7(a) Program's Legislative History, 7(a)'s Performance Measures Do Not Gauge the Program's Impact on Participating Firms: The performance measures for the 7(a) program incorporate the various policy objectives described in the program's underlying statutes and legislative history but do not assess the impact of the loan guarantees on small businesses receiving loans. We compared criteria for the characteristics of effective performance measures and found that the 7(a) performance measures incorporated several of these attributes. For example, the performance measures track the main activity of the 7(a) program by identifying the number of loans that are approved for small firms that have been unable to obtain credit in the conventional lending market. However, the performance measures do not show whether the program is meeting the agency's goal of improving the success of small firms that participate in the program. None of the 7(a) performance measures provide information on how well firms do after they have received a loan. SBA has been undertaking efforts to develop additional performance measures to describe the program's impact on participating firms. But the agency has yet to define specific outcome- based performance measures and does not have a time line for implementing such measures. The 7(a) Program's Legislative History Emphasizes the Program's Role in Meeting Credit Needs of Certain Small Businesses: The 7(a) program's underlying statutes and legislative history have helped establish the federal government's role in assisting and protecting the interests of small business, taking into account the importance of these businesses to the overall functioning of the national economy. The legislative basis for the 7(a) program recognizes that the conventional lending market is the principal source of financing for small businesses and that the loan assistance that SBA provides is intended to supplement rather than compete with that market. However, as the legislative history suggests, conventional lending may not be a feasible financing option for some small businesses under certain circumstances. For example, conventional lenders may be unwilling to make loans when the risk of a small business is difficult to assess--for instance, when they believe that the small business has insufficient assets or specialized inventory and equipment or lacks a credit history, as in the case of a start-up. In addition, the loan terms offered to a small business in the conventional lending market may not be practical--for example, a small business may need loans with longer-term maturities than conventional lenders may be willing to provide. The design of the 7(a) program is consistent with the program's underlying statutes and legislative history in that SBA collaborates with the conventional market in identifying and supplying credit to small businesses in need of assistance. Specifically, the 7(a) program has three design features that help it address concerns identified in its legislative history. First, the loan guarantee, which plays the same role as collateral, limits the lender's risk in extending credit to a small firm that may not have met the lender's own requirements for a conventional loan. According to SBA officials, a lender's willingness to underwrite the loan only with the guarantee confirms that the 7(a) program fills a credit gap. Second, the "credit elsewhere" requirement is intended to provide some assurance that guaranteed loans are offered only to firms that are unable to access credit on reasonable terms and conditions in the conventional lending market. Lenders follow SBA policies and procedures in determining whether a small business fulfills this key 7(a) program requirement. SBA officials explained that the agency is currently reviewing how lenders apply the credit elsewhere requirement, though the results of this review are not yet complete. Third, an active secondary market for the guaranteed portion of a 7(a) loan allows lenders to sell the guaranteed portion of the loan to investors, providing additional liquidity that lenders can use for additional loans. Numerous amendments to the Small Business Act and to the 7(a) program have laid the groundwork for broadening small business ownership among certain groups, including veterans, handicapped individuals, women, African Americans, Hispanics, Native Americans, and Asians. The 7(a) program also includes provisions for extending financial assistance to small businesses that are located in urban or rural areas with high proportions of unemployed or low-income individuals or that are owned by low-income individuals. The program's legislative history highlights its role in helping small businesses, among other things, get started, allowing existing firms to expand, and enabling small businesses to develop foreign markets for their products and services. The 7(a) Program's Performance Measures Are Related to the Program's Core Activity, but Do Not Provide Information on Its Impact on Participating Firms: We stated in earlier work that a clear relationship should exist between an agency's long-term strategic goals and its program's performance measures.[Footnote 16] Outcome-based goals or measures showing a program's impact on those it serves should be included in an agency's performance plan whenever possible. Most plans typically supplement outcome goals with output goals showing the number and type of services provided because the program may not meet an outcome goal in the year covered by the plan. In some cases, a goal may be too difficult to measure. In previous work, we have also identified specific attributes of successful performance measures.[Footnote 17] For example, each performance measure should have a measurable target and explicit methodology showing how that target was determined. Without a measurable target, an organization may be unable to determine whether it is meeting its goals. Table 1 provides a detailed description of these key attributes and discusses the potentially adverse consequences of not incorporating them into performance measures. Table 1: Attributes of Successful Performance Measures: Attribute: Core program activity; Definitions: Measure covers the activities that an entity is expected to perform in support of the program's intent; Potentially adverse consequences of not meeting attribute: Managers and stakeholders may not have enough information in core program areas. Attribute: Measurable target; Definitions: Measure has a numerical goal; Potentially adverse consequences of not meeting attribute: It may be impossible to determine whether a program's performance is meeting expectations. Attribute: Reliability; Definitions: Measure produces the same result under similar conditions; Potentially adverse consequences of not meeting attribute: Reported performance data are inconsistent and uncertainty exists about them. Attribute: Clarity; Definitions: Measure is clearly stated and the name and definition are consistent with the methodology used to calculate it; Potentially adverse consequences of not meeting attribute: Data could be misleading to users and not capture what is intended to be measured. Attribute: Objectivity; Definitions: Measure is reasonably free from significant bias or manipulation; Potentially adverse consequences of not meeting attribute: Performance assessments may be systematically over-or understated. Attribute: Linkage; Definitions: Measure is aligned with division and agencywide goals and mission; Potentially adverse consequences of not meeting attribute: Behaviors and incentives created by measures do not support achieving division or agencywide goals or mission. Source: GAO-03-143. [End of table] We reviewed SBA's performance measures for the 7(a) loan program and found that the measures generally exhibited all of the traits described above, except for the measurable target and linkage attribute. According to SBA's fiscal year 2006 PAR, the nine performance measures were: 1. number of new loans approved to start-up small businesses, 2. number of new loans funded to start-up small businesses, 3. number of start-up small businesses assisted, 4. number of new loans approved to existing small businesses, 5. number of new loans funded to existing small businesses, 6. number of existing small businesses assisted, 7. number of new loans approved to small businesses facing special competitive opportunity gaps, 8. number of new loans funded to small businesses facing special competitive opportunity gaps, and: 9. number of small businesses facing special competitive opportunity gaps assisted. All nine performance measures we reviewed provided information that related to the 7(a) loan program's core activity, which is to provide loan guarantees to small businesses. In particular, the indicators all provided the number of loans approved, loans funded, and firms assisted by subgroups of small businesses the 7(a) program is intended to assist. As stated earlier, the program's legislative history indicates that SBA's specific lending objectives include stimulating small business in distressed areas, promoting small businesses' contribution to economic growth, and promoting minority enterprise opportunity. Consequently, SBA has developed performance measures that specifically track how many guaranteed loans go to those small business owners that the agency refers to collectively as facing special competitive opportunity gaps. Similarly, SBA separately tracks loan data regarding start-up small businesses, another group that the 7(a) program's legislative history specifically cites as having challenges in obtaining credit within the conventional lending market. As table 2 shows, in 2004 and 2005 SBA generally met or exceeded its goals for the number of loans approved for start-ups, existing small businesses, and businesses facing special competitive opportunity gaps. In 2006, SBA did not meet any of its targets for these measures. However, while the 7(a) program did not meet its targets, it approved slightly more than 90 percent of the loans that it had set as its goal. SBA also did not always meet its target for the number of firms assisted. In years when SBA did not meet these targets, the 7(a) program again met almost 90 percent of its goal for firms assisted. Though it is not clear why SBA did not meet these targets, SBA's fiscal year 2006 PAR suggests that there may have been less demand for 7(a) loans. In addition, SBA officials explained that the agency did not make loans to small businesses directly and therefore had less control over the number of loans made. Instead, the agency relies primarily on marketing and community outreach to inform both lenders and prospective borrowers about the 7(a) program. Furthermore, SBA officials explained that the 7(a) program staff leverages other SBA offices, such as those that offer technical assistance to small businesses, to further raise the awareness among the general public and potential lenders about the 7(a) program. Table 2: 7(a) Performance Measure Targets and Results, 2004-2006: Performance measures: Number of loans approved: Start-up small business; Fiscal year: 2004: Target: 18,000; Fiscal year: 2004: Result: 18,134; Fiscal year: 2005: Target: 22,671; Fiscal year: 2005: Result: 29,587; Fiscal year: 2006: Target: 33,024; Fiscal year: 2006: Result: 32,983. Performance measures: Number of loans approved: Existing small business; Fiscal year: 2004: Target: 72,000; Fiscal year: 2004: Result: 62,999; Fiscal year: 2005: Target: 65,305; Fiscal year: 2005: Result: 66,313; Fiscal year: 2006: Target: 73,536; Fiscal year: 2006: Result: 64,307. Performance measures: Number of loans approved: Small business facing special competitive opportunity gap; Fiscal year: 2004: Target: 44,617; Fiscal year: 2004: Result: 60,787; Fiscal year: 2005: Target: 68,621; Fiscal year: 2005: Result: 74,307; Fiscal year: 2006: Target: 76,690; Fiscal year: 2006: Result: 71,326. Performance measures: Number of firms assisted: Start-up small business; Fiscal year: 2004: Target: 18,000; Fiscal year: 2004: Result: 15,351; Fiscal year: 2005: Target: 22,671; Fiscal year: 2005: Result: 25,086; Fiscal year: 2006: Target: 28,224; Fiscal year: 2006: Result: 27,368. Performance measures: Number of firms assisted: Existing small business; Fiscal year: 2004: Target: 72,000; Fiscal year: 2004: Result: 53,544; Fiscal year: 2005: Target: 65,305; Fiscal year: 2005: Result: 57,296; Fiscal year: 2006: Target: 62,144; Fiscal year: 2006: Result: 52,935. Performance measures: Number of firms assisted: Small business facing special competitive opportunity gap; Fiscal year: 2004: Target: 44,617; Fiscal year: 2004: Result: 52,075; Fiscal year: 2005: Target: 68,621; Fiscal year: 2005: Result: 64,390; Fiscal year: 2006: Target: 64,377; Fiscal year: 2006: Result: 60,691. Source: GAO analysis of SBA's fiscal years 2006 and 2007 Budget Request and Performance Plan and fiscal year 2006 PAR. [End of table] By having quantifiable goals, all of the performance measures partly met our criterion for having a measurable target attribute. SBA annually reports performance measure data, publishing goals in the agency's annual Budget Request and Performance Plan for the upcoming fiscal year and results for the preceding fiscal year in its PAR. Though having measurable targets is a positive attribute, the PAR does not contain information about how SBA set its goals. According to SBA officials, the actual targets set for all of the measures related to the 7(a) program are based on historical data. SBA officials explained that the number of loans approved is calculated by dividing the amount appropriated for loan guarantees in a given fiscal year by the previous fiscal year's average loan amount, producing a target for the number of loans approved. SBA also measures the number of loans funded and firms assisted, both of which closely track the number of loans approved. According to SBA officials, both of these measures are always slightly lower than the number of loans approved because not all approved loans are funded and the number of firms assisted does not include multiple loans to the same firm in a given fiscal year. In addition, the 7(a) program's performance measures are generally reliable, clearly defined, and objective. Our assessment of SBA's databases that contain information on the agency's performance measures concluded that these data were sufficiently reliable for the purposes of evaluating key loan characteristics. Additionally, most of the measures are clearly described in the SBA documents that addressed the 7(a) program's performance measures, since each performance measure's name is also its definition. Finally, the performance measures are objective and generally free from any biases, in part because they simply report the overall annual volume (i.e., outputs) of guaranteed lending business. Since all of the 7(a) program's performance measures are primarily output measures--that is, they report on the number of loans approved and funded and firms assisted--SBA does not collect any information that discusses how well firms are doing after receiving a 7(a) loan (outcomes). Further, none of the measures link directly to SBA's long- term objectives. As a result, the performance measures do not fully support SBA's strategic goal to "increase small business success by bridging competitive opportunity gaps facing entrepreneurs." We noted in 1999 that SBA relies on output measures, such as an increase in the number of loans, but does not show how these measures are related to increasing opportunities for small businesses to be successful--SBA's main goal.[Footnote 18] SBA's Inspector General also concluded in a 2000 report that most 7(a) performance measures were output based and did not provide information showing the extent to which the program was accomplishing its mission under the Small Business Act.[Footnote 19] SBA management concurred with the Inspector General's conclusion and recommendations, including that the agency develop performance measures to gauge outcomes and goals for meeting the requirements set forth in the Government Performance and Results Act of 1993 (GPRA). SBA is Working to Gauge the 7(a) Program's Impact on Participating Firms: SBA officials have recognized the importance of developing performance measures that better assess the 7(a) program's impact on the small firms that receive the guaranteed loans. SBA is expecting a final report in the summer of 2007 from the Urban Institute, which has been contracted to undertake several evaluative studies of several programs, including 7(a), that provide financial assistance to small businesses. Components of this work include assessing potential duplication of SBA's main financial assistance programs by state or local programs, establishing a baseline measure of SBA customer satisfaction, and interviewing participating lenders about their underwriting practices. One component of the study that will not be undertaken is an analysis to determine how outcomes for firms assisted through financial assistance programs, such as 7(a), would differ in the absence of SBA assistance. The impact study, as designed by the Urban Institute, required the use of credit scores for firms that did not receive SBA assistance.[Footnote 20] Though costs associated with this component of the study initially prohibited SBA from undertaking it, SBA officials explained that they were advised that they are legally prohibited from obtaining credit score data from firms with which they have no relationship. SBA officials explained that no formal decision had yet been made about how the agency might alter or enhance the current set of performance measures to provide more outcome-based information related to the 7(a) program, for several reasons. These included the agency's reevaluation of its current strategic plan in response to GPRA's requirement that agencies reassess their strategic plans every 3 years, a relatively new administrator who may make changes to the agency's performance measures and goals, and the cost and legal constraints associated with the Urban Institute study.[Footnote 21] However, SBA already collects information showing how firms are faring after they obtain a guaranteed loan. In particular, SBA regularly collects information on how well participating firms are meeting their loan obligations. This information generally includes, among other things, the number of firms that have defaulted on or prepaid their loans--data that can serve as reasonable proxies for determining a firm's financial status. Though this information provides some indication of how successful firms are after receiving a 7(a) guaranteed loan, the agency primarily uses the data only to estimate some of the costs associated with the program and for internal reporting purposes, such as monitoring participating lenders and analyzing its current loan portfolio. Expanding uses of this information as part of its performance measures could provide SBA and others helpful information for describing the financial status of firms that have been assisted by the 7(a) program. Limited Evidence Suggests That Certain Market Imperfections May Restrict Access to Credit for Some Small Businesses: Limited evidence from economic studies suggests that some small businesses may face constraints in accessing credit because of imperfections, such as credit rationing, in the conventional lending market. But this evidence is based on data that end with the early 1990s and do not account for developments that have occurred in the small business lending market since then. We focused on evidence of credit rationing reported in academic studies published in peer- reviewed journals.[Footnote 22] With some exceptions, the studies we reviewed generally concluded that credit rationing was more likely to exist when there was a lack of information about the borrower--for example, with small businesses--and that the effect of this type of credit constraint on the national economy was not likely to be significant. However, the research on credit rationing was limited by at least two factors. First, researchers do not all use a similar definition for credit rationing. Second, as we have noted the studies we reviewed did not consider recent developments in the small business lending market, such as the increasing use of credit scores, that may reduce credit rationing. Finally, though researchers have noted disparities in lending options among different races and genders, inconclusive evidence exists as to whether discrimination explains these differences. Studies We Reviewed Provide Limited Evidence of Credit Rationing: We found limited information that credit constraints, such as credit rationing, could have some effect on small businesses. Credit rationing, or denying loans to creditworthy individuals and firms, generally stems from lenders' uncertainty or lack of information regarding a borrower's ability to repay debt. Economic reasoning suggests that there exists an interest rate (i.e., the price of the loan) beyond which banks will not lend, even though there may be creditworthy borrowers willing to accept a higher interest rate.[Footnote 23] Because the market interest rate will not climb high enough to convince lenders to grant credit to these borrowers, these applicants will be unable to access credit and will also be left out of the lending market.[Footnote 24] Of the studies we identified that empirically looked for evidence of credit rationing within the conventional U.S. lending market, almost all provided some evidence consistent with credit rationing.[Footnote 25] For example, one study found evidence of credit rationing across all sizes of firms.[Footnote 26] However, another study suggested that the effect of credit rationing on small firms was likely small, and another study suggested that the impact on the national economy was not likely to be significant.[Footnote 27] Specifically, one of these two studies, which used data on small businesses, concluded that though crediting rationing was associated with firm size, it was economically unimportant to the small businesses within their dataset.[Footnote 28] Only one study that we reviewed found no evidence of credit rationing, though it could not rule out the existence of this market imperfection.[Footnote 29] In some studies we reviewed, we also found that researchers used different definitions of credit rationing and that a broader definition was more likely to yield evidence of the existence of credit rationing than a narrower definition. For example, one study defined a firm as being credit rationed if the firm was either denied a loan or discouraged from applying for credit.[Footnote 30] However, another study pointed out that firms could be denied credit for reasons other than credit rationing, such as not being creditworthy.[Footnote 31] Because the underlying reason for having been denied credit can be difficult to determine, true credit rationing is difficult to measure. Other studies of small business lending that we reviewed found evidence for credit rationing by testing whether the circumstances of denial were consistent with a "credit rationing" explanation, such as a lack of information. For example, two studies concluded that having a preexisting relationship with the lender had a positive effect on the borrower's chance of obtaining a loan.[Footnote 32] The empirical evidence from another study suggested that lenders use information accumulated over the duration of a financial relationship with a borrower to define loan terms. This study's results suggested that firms with longer relationships received more favorable terms--for instance, they were less likely to have to provide collateral. Because having a relationship with a borrower would lead to the lender's having more information, the positive effect of a preexisting relationship is consistent with the theory behind credit rationing.[Footnote 33] Aside from credit rationing, lenders could potentially deny creditworthy firms a loan because of the race or gender of the owner. This practice would also constitute a market imperfection because lenders would be denying credit for reasons other than interest rate or another risk associated with the borrower. A 2003 survey of small businesses conducted by the Federal Reserve examined differences in credit use among racial groups and between genders. The survey found that differences did not exist across all comparison groups.[Footnote 34] For example, the survey found that 48 percent of small businesses owned by African Americans and women and 52 percent of those owned by Asians had some form of credit, while 61 percent of white-owned or Hispanic-owned businesses had some form of credit.[Footnote 35] Studies have attempted to determine whether such disparities are due to discrimination, but the evidence from the studies we reviewed was inconclusive. For example, one study found evidence that discrimination existed against Hispanics and Asians, but not against African Americans and women.[Footnote 36] A different study that was able to control for the effects of a variety of variables, such as whether the borrower had experienced bankruptcy and the borrower's credit score, found some evidence of discrimination against African Americans and women, but not against other minorities.[Footnote 37] Finally, a third study found significant evidence that only firms owned by African Americans faced obstacles in obtaining credit and were charged higher interest rates, while the study did not find significant evidence that other minority- and women-owned firms face discrimination.[Footnote 38] The Literature Does Not Address Recent Trends in the Small Business Lending Market: The studies we reviewed regarding credit rationing used data from the early 1970s through the early 1990s and thus did not account for several recent trends that may have impacted the extent of credit rationing within the small business lending market. According to a Federal Reserve report on the availability of credit for small businesses, lenders are increasingly using credit scores in loan decisions involving small businesses. Credit scores provide additional information about borrowers and may reduce the cost to lenders of evaluating the risk potential borrowers present. As a result, credit scores may decrease the extent to which credit rationing occurs. Further, our economic literature review identified one study suggesting that the recent changes in bankruptcy laws may also impact the small business lending market because loans to small businesses are often secured by personal credit. Specifically, the change in bankruptcy laws that occurred in October 2005 may have made it more difficult for some individuals to declare bankruptcy and thus decreased the risk to lenders, making lenders more willing to extend credit. In addition, because it has become harder to declare bankruptcy, potential borrowers may be less likely to apply for a loan. These trends may also lead to less credit rationing in the conventional lending market. Finally, considerable consolidation has taken place in the banking industry and may have led to a decrease in the number of small banks. Historically, smaller banks have been more involved with small business lending because of the relationships between small local banks and local firms. As noted previously, relationships with lenders can limit credit rationing. With the potential decline in the number of small banks, these relationships may diminish, possibly leading to more credit rationing. A Higher Percentage of 7(a) Loans Went to Certain Segments of the Small Business Lending Market, but Conventional Loans Were Widely Available: 7(a) loans went to certain segments of the small business lending market in higher proportions than conventional loans. From 2001 to 2004, a higher percentage of 7(a) loans went to minority-owned and start-up businesses compared with conventional loans. However, more similar percentages of loans with and without SBA guarantees went to small businesses owned by women and those located in economically distressed neighborhoods. The characteristics of 7(a) and market loans differed in several key respects. For example, loans guaranteed by the 7(a) program were more likely to be larger and have variable interest rates, longer maturities, and higher interest rates. Higher Proportion of 7(a) Loans Went to Minority-Owned and Start-Up Small Businesses: From 2001 to 2004, minority-owned small businesses received a larger share of 7(a) than conventional loans. More than a quarter of 7(a) loans went to small businesses with minority ownership, compared with an estimated 9 percent of conventional loans (fig. 2). However, in absolute numbers many more conventional loans went to the segments of the small business lending market we could measure, including minority- owned small businesses, than loans with 7(a) guarantees. For example, if we apply the percentage of 7(a) loans going to minority-owned firms (28 percent) from 2001 through 2004 to the number of outstanding 7(a) loans under $1 million in 2004 (223,939), an estimated 62,000 of these outstanding 7(a) loans went to minority-owned small firms. In comparison, if we apply the percentage of conventional loans going to minority-owned firms over the same period (9 percent) to the number of outstanding loans under $1 million in 2004 (17.13 million), we estimate that there were more than 1.6 million outstanding loans to minority- owned small businesses in June 2004. Figure 2: Percentage of 7(a) and Conventional Loans by Minority Status of Ownership, 2001-2004: [See PDF for image] Source: GAO analysis of SBA and Federal Reserve Board of Governors' data. Note: The brackets on the conventional loans represent confidence intervals. Because the data from the SSBF are from a probability survey based on random selections, this sample is only one of a large number of samples that might have been drawn. Since each sample could have provided different estimates, we express our confidence in the precision of the particular results as a 95 percent confidence interval. This is the interval that would contain the actual population value for 95 percent of the samples that could have been drawn. As a result, we are 95 percent confident that each of the confidence intervals in this report will include the true values in the study population. Data on SBA 7(a) loans do not have confidence intervals because we obtained data on all the loans SBA approved and disbursed from 2001 to 2004. [End of figure] Compared with conventional loans, a higher percentage of 7(a) loans went to small start-up firms from 2001 through 2004 (fig. 3).[Footnote 39] Specifically, 25 percent of 7(a) loans went to small business start- ups from 2001 through 2004. In contrast, an estimated 5 percent of conventional loans went to newer small businesses over the same period. Figure 3: Percentage of 7(a) and Conventional Loans by Status as a New Business, 2001-2004: [See PDF for image] Source: GAO analysis of SBA and Federal Reserve Board of Governors' data. Note: The brackets on the conventional loans represent a 95 percent confidence interval. [End of figure] More Similar Proportions of 7(a) and Conventional Loans Served Other Segments of the Small Business Lending Market: Compared with the differences in the shares of 7(a) and conventional loans going to minority-owned and start-up small businesses, only limited differences exist between the shares of 7(a) and conventional loans that went to other types of small businesses from 2001 through 2004. For example, the share of 7(a) loans going to small women-owned firms was much closer to the estimated share of conventional loans going to these firms. Specifically, women-owned firms received 22 percent of all 7(a) loans and an estimated 16 percent of conventional loans (fig. 4). Furthermore, the percentages of loans going to firms owned equally by men and women were also more similar--17 percent of 7(a) loans and an estimated 14 percent of conventional loans (see fig. 4). However, these percentages are small compared with those for small firms headed by men, which captured most of the small business lending market from 2001 to 2004. These small businesses received an estimated 70 percent of conventional loans and 61 percent of 7(a) loans. Figure 4: Percentage of 7(a) and Conventional Loans by Gender of Ownership, 2001-2004: [See PDF for image] Source: GAO analysis of SBA and Federal Reserve Board of Governors' data. Note: The brackets on the conventional loans represent a 95 percent confidence interval. [End of figure] Similarly, compared with the differences in the shares of 7(a) and conventional loans going to minority-owned and start-up small businesses, relatively equal shares of 7(a) and conventional loans reached small businesses in economically distressed neighborhoods (i.e., zip code areas) from 2001 through 2004--14 percent of 7(a) loans and an estimated 10 percent of conventional loans.[Footnote 40] In order to apply a single measure uniformly across the country, we based our measure on the minimum poverty level eligibility requirement employed by two federal programs designed to assist distressed communities.[Footnote 41] Specifically, we defined distressed neighborhoods as zip code areas where at least 20 percent of the population had incomes below the national poverty line (see app. I for more information on our methodology). SBA does not specifically report whether a firm uses its 7(a) loan in an economically distressed neighborhood. Nevertheless, SBA does track loans that go to firms located in areas it considers "underserved" by the conventional lending market. SBA defines an "underserved" area as any one of these federally defined areas: Historically Underutilized Business Zone, Empowerment Zone/Enterprise Community, low-and moderate- income census tract (median income of census tract is no greater than 80 percent of the associated metropolitan area or nonmetropolitan median income), or rural as classified by the U.S. Census.[Footnote 42] Using this measure, SBA's analysis found that 49 percent of 7(a) loans approved and disbursed in fiscal year 2006 went to geographic areas that SBA considered "underserved" by the conventional lending market. Although a higher proportion of 7(a) loans went to smaller firms (that is, firms with up to 5 employees), we found that the differences in the shares of 7(a) and conventional loans were more similar for categories of larger firms that have 5 or more employees. Specifically, 57 percent of all 7(a) loans went to small businesses with up to 5 employees, compared with the estimated 42 percent of conventional loans that went to firms with a similar number of employees. In contrast, firms with 5 to 9 employees received 21 percent of the 7(a) loans and 24 percent of conventional loans, and firms with 10 to 19 employees received 12 percent of 7(a) loans and 17 percent of conventional loans. Firms with 20 to 499 employees (the maximum number of employees a business can have and still be considered small by SBA's standards) also received more similar shares of 7(a) and conventional loans.[Footnote 43] More similar proportions of 7(a) and conventional loans also went to small businesses with different types of organizational structures and in different geographic locations. For instance, between 2001 and 2004 most 7(a) loans (69 percent) and most conventional loans (an estimated 60 percent) went to corporations.[Footnote 44] Additionally, similar shares of 7(a) loans (28 percent) and conventional loans (approximately 32 percent) went to sole proprietorships. Similar percentages of 7(a) and conventional loans went to small firms across geographic locations (based on the nine Census divisions). The central regions of the country (e.g., Mountain, West North Central, and West South Central) received the most similar shares of 7(a) and conventional loans (fig. 5). Figure 5: Percentage of 7(a) and Conventional Loans by Census Divisions, 2001-2004: [See PDF for image] Source: GAO analysis of SBA data; Art Explosion (map). Note: The brackets on the conventional loans represent a 95 percent confidence interval. [End of figure] Our analysis of information on the credit scores of small businesses that accessed credit without SBA assistance showed only limited differences in these credit scores and those of small firms that received 7(a) loans. As reported in a database developed by two private business research and information providers, The Dun & Bradstreet Corporation and Fair Isaac Corporation (D&B/FIC), the credit scores we compared are typically used to predict the likelihood that a borrower, in this case a small business, will repay a loan.[Footnote 45] In our comparison of firms that received 7(a) loans and those that received conventional credit, we found that for any particular credit score band (e.g., 160-

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