Transfer of Mail Markup Functions From Colorado Springs to Pueblo, Colorado

Gao ID: GGD-77-15 January 21, 1977

The transfer of Colorado Springs, Colorado's mail markup functions to Pueblo was examined to verify the Postal Service's savings estimates, to assess the effect of the transfer on mail delivery performance, and to determine whether the Colorado Springs Post Office is underutilized.

Although actual productivity levels before and after the consolidation cannot be compared because adequate volume and work hour data are not available, it appears that productivity generally has not improved above preconsolidation levels. It is estimated that markup hours would have to be reduced from the mid-1976 average of 1,162 hours per week to an average of 636 hours per week to achieve savings projections. Savings of $21,000 to be effected by not relocating excess Pueblo employees will probably not be realized. A savings of $6,102 for not placing and training employees needed in Colorado Springs will probably not be realized either. In addition to normal startup problems, mail forwarding has been delayed because officials have not committed themselves to forwarding mail to overnight areas in 1 day and because there is no mail markup on Saturday. The anticipated savings have not been achieved by consolidating mail markup for Colorado Springs and Pueblo, and mail forwarding has deteriorated since the consolidation.



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