Site Selection by the Postal Service

Weaknesses have been found in several aspects of the site selection process used by the Postal Service in the Central and Western Regions, and improvements could come in the areas of site identification and management evaluations of the sites for meeting Postal Service needs.

Site identification is usually done by window survey, driving around a given area to spot sites posted for sale; this method does not usually identify all potential sites. Regional officials' contention that the use of real estate brokers and advertising would increase acquisition costs was not supported by evidence. The site selection committees did not usually meet to discuss alternate sites nor was the least expensive site usually recommended for purchase. Management review of the site selection committee was weak; closer supervision could reduce acquisition costs. The lack of emphasis on minimizing site costs and the lack of guidance on the weight to be given to unmeasurable site features may be causing the purchase of some sites when less expensive and equally suitable sites are available.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

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