Postal Service Management of Work-Related Injuries

Gao ID: T-GGD-89-41 September 28, 1989

GAO discussed its review of the U.S. Postal Service's (USPS) administration of its work-related injury compensation program. GAO noted that: (1) USPS measures effectiveness of division procedures to control lost workdays connected with work-related injuries; (2) lost-workday rates varied greatly among postal divisions; (3) the degree of division commitment to effective cost-control procedures affected divisional performance; (4) USPS limited-duty guidelines did not include criteria for how long employees could remain on limited duty or on how to monitor employees' medical progress; (5) local supervisors did not always complete accident reports for the USPS National Accident Reporting System; and (6) USPS safety and compensation staffs did not sufficiently coordinate their activities to ensure accident reporting.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

Director: L. Nye Stevens Team: General Accounting Office: General Government Division Phone: (202) 275-8676


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