Savings Opportunity for the United States Mint's Promotional Mailings

Gao ID: T-GGD-90-34 April 18, 1990

GAO discussed the U.S. Mint's opportunities for reducing the costs of its numismatic sales promotional mailings. GAO noted that the Mint: (1) had about 2.8 million individuals on its numismatic sales promotions mailing list; (2) supplemented that mailing list with other lists targeted at audiences expected to be interested in the theme of a particular promotion; (3) spent $6.7 million in postage costs for its fiscal year 1988 numismatic program promotions; (4) improved some of its postal operations and decreased some postal costs by installing computer software to standardize addresses and by presorting promotional mailings; (5) sent its mailings by first-class mail, although it could save about $2.4 million annually by using third-class mail for its routine mailings; and (6) expressed such concerns over third-class mail as nondelivery of mail, forwarding charges, image, and timeliness of delivery. GAO also noted that: (1) a U.S. Postal Service (USPS) study yielded a large body of evidence that countered the Mint's concerns about using third-class mail; (2) use of third-class mail could further reduce promotional costs by increasing the potential for combining mailings without incurring additional weight surcharges; and (3) USPS proposed rate increases for first-class mail for 1991.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

Director: J. William Gadsby Team: General Accounting Office: General Government Division Phone: (202) 512-8387


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