Postal Service

Restructuring, Automation and Ratemaking Gao ID: T-GGD-93-15 March 25, 1993

In a 1992 top-down restructuring, the Postal Service sought to slash 30,000 overhead positions not directly involved in mail processing and delivery. Concerns have been raised that this move could harm mail service, particularly during the Christmas/Hanukkah holiday season. This testimony discusses (1) how the restructuring actually went, (2) efforts to automate mail processing, and (3) the need to reform ratemaking policies and processes.



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