Postal Service

Many Challenges in a Changing Environment Gao ID: T-GGD-95-93 February 23, 1995

Major changes to the Postal Service could affect the quality, the price, and the availability of mail service as well as the work of more than 850,000 employees. In that context, Congress needs comprehensive and accurate information on postal operations in order to carefully consider what changes should be made to improve this important service. This testimony (1) provides an overview of the key characteristics of today's Postal Service and (2) discusses challenges facing the Postal Service and Congress as they consider how mail delivery will be provided in the future.



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