Major Management Challenges and Program Risks

U.S. Postal Service Gao ID: GAO-01-262 January 1, 2001

This report, part of GAO's performance and accountability series, discusses the major management challenges and program risks facing the U.S. Postal Service (USPS). To be successful in providing affordable universal service, USPS must address formidable challenges in the following areas (1) self-support, (2) cost-control, (3) human capital, (4) performance information, and (5) legal issues.



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